VOIP Tech Chat → Re: Quick Post to Voipo

Unfortunately it'll take at least a few business days to port a number to virtually any VoIP provider. We're submitting them ASAP, but it just takes a few days for VoIP numbers to port best case so there's not much we can do to speed that up.

We do issue temporary numbers immediately though and we're happy to forward your temporary number to another number even before you receive the device. You may be able to notify your customers of the situation and the temporary number to get back up and running.

Sorry we can't speed it up

We have extra staff working this weekend to supplement our usual weekend crew to make sure all ports are submitted and flowing ASAP and adapters for all orders that come in this weekend are packaged up and ready for USPS Monday morning.

Awesome! Sound like you are doing everything you can.

Thanks, we always try to provide good service for our users and in this case we understand that having a number not working is a big deal.

On a positive note, we're already starting to get confirmation of number transfer dates for many Teleblend customers so most of them seem to be going through and accepted. Most are coming back with confirmed transfer dates of a few business days from now.

Also for anyone transferring, we can most likely port without your bill copy/screenshot so don't worry if you can't get one due to their site being down. Just send us the form we send you and we'll submit with just that.

This is awesome! Just signed up with you guys. Thanks for taking care of us!

That's good to hear.

-----

Regarding TeleBlend and their many names (such as USA Telecom etc), whether this is "the end" OR if it is just a long outage, if they have not yet reported the situation to the FCC they are in serious violation.

I hope that the affected customers file FCC complaints, a bunch of complaints coming in at the same time will hopefully get their attention. Maybe the feds can go after the company principals who had no principles.

hi tim..i just signed up for u this eve. im also one of the teleblend subscribers left holding the bag...is there anyone in CS working this weekend that i can call....habing issue with the setup

We have e-mail support this weekend at support@voipo.com. E-mail support is 24/7.

Our call center for phone support and live chat is available from 7AM-8PM Pacific Time Mon-Fri.

btw...the teleblend website is somewhat back up...interesting!

Can you successfully forward your number to your mobile or other service?

Does your device register now?

If not, what error does it get?

If so, can you make calls? Receive them?

anyone know how to remove the CC info from teleblend? they let us add, but not removal or update

VOIPO ROCKS. I'm a sad Teleblend sucker, before that Sunrocket, before that Packet 8. 20+ years of real crap. Just signed up for two years of VOIPO. Small money for great service! Sooooo impressed when I called their customer support. Super fast. happy and REALLY HELPFUL VOIPO folks. Call them and just ask questions. Happy, helpful customer support, means concerned management. I'm in!
Who cares if Teleblend comes back...Teleblah, blah, blah.....

Quick, Teleblend is suddenly back up. Just made a call. Sign up for new service with a proper voip provider, BUT DO NOT CANCEL TELEBLEND SERVICE UNTIL YOUR NUMBER HAS BEEN PORTED !!!!!!! Log into your Teleblend account and download your most recent statement. Your new voip provider will need this statement to help with porting.

Call your CC company. they can stop all charges by Teleblend.

Hi Jerry!
. Well maybe Teleblend is not going out of business, but I woke up suspicious this morning.

. I don't know if you have an annual plan, do you? You have been with them so long you may have a great deal on a monthly plan. For those of us on an annual plan you had to be aware of it, because when the year was up, they never notified me, just switched me to the more expensive monthly plan.

. I wonder why they are switching billing dates if they are headed out of business. Anyway, my annual renewal was due next month. So they messed things up just in time for me to get out.

. One thing nice about switching to Voipo, which you recommended, is that Voipo lets us use NoMoRobo, which eliminates Robo Sales Calls to your phone. www.nomorobo.com Teleblend would not set themselves up to work with that. NoMoRobo will screen out robocalls from their list of reported numbers, and has a method to verify if it is actually a live person calling.

. For the rest of you. Here is how to get your statements for porting:

Go to www.teleblend.com
Hover the pointer over "Members Portal" in the top right corner.
Click on the FIRST option "Manage Your Billing" and sign in.
In the top left corner hover over "View & Pay Bills" and click on "Statements"
Next to the top statement click on "Options" on the far right then click on "Download as PDF" that appears right next to it.
Send the statement to your new VOIP company with your port form.

Thank you so much for this "heads up". Rushed to my computer and grabbed a copy of my statement.
This blog has been very helpful.

FYI that this isn't actually required. Some providers and carriers insist on it, but a provider CAN port your number without a statement as long as you give them a signed LOA.