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gavin714 to johnf2
Anon
2015-Dec-3 10:43 pm
to johnf2
Re: New Quantum IMG APR 3.0 Biers Build 6.17 (11/3/15)How can I determine if I have been upgraded to APR3.0 and does anyone know if it has rolled out in dfw yet. I have quantum TV with the actiontec router but can't seem to figure out how to watch dvr on mobil |
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DFW will be in the last wave, but to answer your question menu>settings>system information. |
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 Branch:D
Premium Member
join:2014-07-22
VHO 4 |
Branch
Premium Member
2015-Dec-4 9:57 am
Gavin, you'll get it on 12/10. |
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Cobra611 to miataman
Anon
2015-Dec-4 10:40 am
to miataman
said by miataman:Quantum in VHO6, update: rec'd 3.0 this AM, cannot get DVR anywhere or watch any channel to function on IPhone6, IPad, or Android tablet. All apps show the same as before, and no updates appear at Apple or Android store.
Do NOT show devices in /settings/system/Active Device or Removed Device. Same with me. |
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 miatamanI've attained a PHD in DVR.
Premium Member
join:2010-10-27
Chelmsford, MA |
miataman
Premium Member
2015-Dec-4 11:10 am
said by Cobra611 :said by miataman:Quantum in VHO6, update: rec'd 3.0 this AM, cannot get DVR anywhere or watch any channel to function on IPhone6, IPad, or Android tablet. All apps show the same as before, and no updates appear at Apple or Android store.
Do NOT show devices in /settings/system/Active Device or Removed Device. Same with me. Other VHO6 users, Is it functioning for you, or not. Please post. |
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gavin714 to Branch
Anon
2015-Dec-4 11:44 am
to Branch
Sweet lord I can't wait. |
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DasGoon to miataman
Anon
2015-Dec-4 1:54 pm
to miataman
Had similar issues on my end trying to access DVR anywhere on my iPhone. Ended up uninstalling mobile app from the phone and reinstalling. That fixed it for me. |
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 frankpf3Verizon Fios
join:2007-08-09
Huntington Station, NY |
to Branch
Also noticed last night you specifically have to be hooked up to the Wifi on the gateway router or it won't work. I have the wifi off on the gateway router because it sucks and am using an Apple Airport Extreme for wifi, in bridge mode, and it won't work. Even with the fios router distributing the IP addresses for the devices that connect via Wifi. |
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TomF RI
join:2015-01-26
Charlestown, RI |
to miataman
VHO6 report as requested by miataman ... I have not been following this "DVR anywhere" thing so had not tried it. In fact, I don't think I'm ever tried the FiOS Mobile App, though I loaded it on my ASUS Memo 7 some time ago.
I started it up (version 4.1) and I was reading through the "intro" screen for the app for a few seconds when a pop-up came up introducing the DVR anywhere. So I tried a live TV station and it worked fine. Then I went to the menu and selected "DVR". My recorded shows were there and I started watching one. Worked very well, no hesitation or glitches. (I thought I would probably have to find some settings on the DVR to enable this but evidently not.)
I'm still unsure why I should want this - I prefer the 67 inch screen to the 7 inch screen...
end of report, Tom |
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| TomF RI |
to frankpf3
It is working for me on my ASUS tablet connected to my Google OnHub WiFi, not the Verizon router. (The OnHub is connected by wire to the Verizon router, bridge mode.) |
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frankpf3Verizon Fios
join:2007-08-09
Huntington Station, NY |
to TomF RI
It is silly. I don't know why this is called DVR anywhere? It should be called DVR anywhere in your house. It's not like you can be out on the road and watch your DVR recordings which I would use. |
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Branch:D
Premium Member
join:2014-07-22
VHO 4 |
Branch
Premium Member
2015-Dec-4 2:35 pm
Yes you can. Anywhere on wifi. |
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NNard
join:2012-06-26
Bethpage, NY |
NNard
Member
2015-Dec-4 2:41 pm
I was unable to stream a recorded program through my cell phone's LTE network due to program licensing restrictions. |
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frankpf3Verizon Fios
join:2007-08-09
Huntington Station, NY |
to Branch
Not true. I am on my work's Wifi and I cannot see my home DVR, and it's recordings. |
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NNard
join:2012-06-26
Bethpage, NY |
NNard
Member
2015-Dec-4 3:21 pm
Using the app at home results in buffering issues. Not sure if it is the app or the VMS. Submitted tickets to app support and they said I need a stronger connection. I replied back mentioning that I did not have the steaming issues until APR 3.0. Something needs to be corrected. |
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TomF RI
join:2015-01-26
Charlestown, RI |
to frankpf3
said by frankpf3:Not true. I am on my work's Wifi and I cannot see my home DVR, and it's recordings. I went to the house next door, connected up there and it worked just fine for me. Then I went to the local fire station. They use Cox Cable for the ISP. It worked fine there also. It took a little longer with the "preparing..." message after I clicked play. If figures, I'm not much interested in using this so it works for me... Tom |
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frankpf3Verizon Fios
join:2007-08-09
Huntington Station, NY |
My Bad. I am able to stream via Cellular, and also if I connect the device directly to the FGR's wifi. Not working with access point. Someone with a netgear confirmed the problem also. |
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Branch:D
Premium Member
join:2014-07-22
VHO 4 |
Branch
Premium Member
2015-Dec-5 8:20 am
Alright-- it's been a few weeks (for VHO 8)-- how's your remote lag/guide working? |
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 johnf2VHO8
Premium Member
join:2001-12-31
Feasterville Trevose, PA |
johnf2
Premium Member
2015-Dec-5 9:24 am
said by Branch:Alright-- it's been a few weeks (for VHO 8)-- how's your remote lag/guide working? Have not seen any remote input channel lag since receiving APR-3.0 in VHO8. But, the guide, a little different story. After the update, later in the week, the guide had loading problems, it would load the first 4- days immediately, then the next 8-9 days would not load (Please wait...) and the last 12-13 days would load OK. That problem was promptly addressed and fixed and now the guide loads out all days 13/14 days fairly fast, somethings with a 1-3 second pause the farther out you load. I am pleased with APR-3.0 johnf2 |
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Branch:D
Premium Member
join:2014-07-22
VHO 4 |
Branch
Premium Member
2015-Dec-5 9:47 am
That's awesome to hear! The real test is if it will stand up with the next wave-- VHO 4 and 7 are both huge. |
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to TomF RI
said by TomF RI:I'm still unsure why I should want this - I prefer the 67 inch screen to the 7 inch screen...
end of report, Tom Bathroom viewing?  |
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enthuz
join:2009-08-08
Hampton, VA |
enthuz
Member
2015-Dec-5 8:59 pm
You mean you don't have a TV in your bathroom now? |
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to miataman
VHO6 with APR-3.0. DVR Anywhere not working. I have the latest FiOS Mobile app, and an open ticket with Verizon Tech support, now at level 2. Working with tech support on the phone, I have done enough reinstalls of the app, and reboots of the ONT, router, and VMS to determine that there is absolutely nothing that I can do to get it working. Any solution will have to come from Verizon. It's not a configuration issue. Ironically, none of the help menu items in the mobile app work either! They all throw the same network connectivity error. It would be comical if I wasn't paying so much to Verizon every month. Tivo is looking better and better every day. |
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whsbuss
join:2007-08-10
Norristown, PA |
said by theocoog:VHO6 with APR-3.0. DVR Anywhere not working. I have the latest FiOS Mobile app, and an open ticket with Verizon Tech support, now at level 2. Working with tech support on the phone, I have done enough reinstalls of the app, and reboots of the ONT, router, and VMS to determine that there is absolutely nothing that I can do to get it working. Any solution will have to come from Verizon. It's not a configuration issue. Ironically, none of the help menu items in the mobile app work either! They all throw the same network connectivity error. It would be comical if I wasn't paying so much to Verizon every month. Tivo is looking better and better every day. Same issue here in VH08 except the Help menu in the app is where I still have a ticket opened for DVR not connecting. Its been 3 weeks without a response. |
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BosGuy
Anon
2015-Dec-6 7:30 am
Verizon responded to my help ticket last night regarding the DVR streaming not working. Basically they told me I had to call customer service and upgrade to Quantum level service. (I have had Quantum service for the past year!) And, even if I upgraded to Quantum service they said it still may not work as they are having an unknown issue with the service. Fantastic! Sounds like they have no clue - really concerns me when they tell me I have to get Quantum service when I have had it for over a year! |
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miatamanI've attained a PHD in DVR.
Premium Member
join:2010-10-27
Chelmsford, MA |
miataman
Premium Member
2015-Dec-6 8:12 am
said by BosGuy :Verizon responded to my help ticket last night regarding the DVR streaming not working. Basically they told me I had to call customer service and upgrade to Quantum level service. (I have had Quantum service for the past year!) And, even if I upgraded to Quantum service they said it still may not work as they are having an unknown issue with the service. Fantastic! Sounds like they have no clue - really concerns me when they tell me I have to get Quantum service when I have had it for over a year! I could quote that response verbatim. It's as if they have a copy/paste response on this issue! |
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ansky
join:2009-05-18
West Orange, NJ |
to Branch
So is VHO7 still scheduled to get the update tonight? |
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Branch:D
Premium Member
join:2014-07-22
VHO 4 |
Branch
Premium Member
2015-Dec-7 8:14 am
Nothing has indicicated otherwise. The rollout seems to have gone flawlessly to the first 2 groups. |
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 matcarl
Premium Member
join:2007-03-09
Franklin Square, NY |
matcarl
Premium Member
2015-Dec-7 8:26 am
Flawlessly? Tell that to all the folks who don't have DVR Anywhere working. Maybe you meant it's been on schedule so far |
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ansky
join:2009-05-18
West Orange, NJ |
to Branch
I actually don't even care about DVR Anywhere. I'm just hoping there is improvement with the remote lag as others have reported. |
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