I was also down yesterday. Went over to EL web site and checked network status under mindspring stuff. There was a huge list of cities that were having problems with authentication do we were unable to log on. Once it was fixed, that comment was removed and no explanation was given. I suggest if your DSL is down and you have dial up capabilities, visit
http://help.mindspring.com/netstatus/ and scroll down to cable/dsl. If there is nothing there, call tech support.
Just some info and letting the chicago people know it wasnt just us
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" Complaint department is down the hall, 1st door on your left "