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Reporting fraudulent DIDs to carriersThree days ago, I received a call claiming the IRS was filing a lawsuit against me: » soundcloud.com/qwijibo/o ··· -the-irsCalling this number, 12068233818, connects me directly to a callcenter in India (Pakistan?) with scammers claiming to be from the IRS, or sometimes the IRS Criminal Division. I immediately looked up this number on Twilio lookup (» www.twilio.com/lookup) and EveryoneAPI. Both reported the number belonged to Peerless Network... So I searched for a way to report abuse to Peerless Network. The only relevant information on their site related to violations of the Do-Not-Call list: » www.peerlessnetwork.com/ ··· l-lists/I did report the ongoing fraud to report@peerlessnetwork.com, but have yet to hear a response, and the number is still active. Are VOIP carriers normally this unresponsive/irresponsible when it comes to direct report of fraud from users of their service? |
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 cb14
join:2013-02-04
Miami Beach, FL |
cb14
Member
2016-Jun-9 7:09 pm
said by BrightLight:Are VOIP carriers normally this unresponsive/irresponsible when it comes to direct report of fraud from users of their service? Yes. All carriers and providers, not just VOiP. |
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to BrightLight
As long as the provider is getting paid (by the fraudsters), they're happy.
By e-mail providers they're more diligent, because if they aren't they'll end up on spam blacklists and other e-mail services will stop accepting any mail from them. |
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to cb14
said by cb14:Yes. All carriers and providers, not just VOiP. Actualy I disagree with you here. I've filed similar complaints against Onvoy and Bandwidth DIDs and the issues were resolved quickly. In this case, it seem Peerless Network deals with these issues differently: namely by ignoring them. |
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said by BrightLight:Actualy I disagree with you here. I've filed similar complaint against Onvoy and Bandwidth DIDs and the issue were resolved quickly.
In this case, it seem Peerless Network deals with these issues differently: namely by ignoring them. Some criticism of Peerless in this regard here: » www.yelp.com/biz/peerles ··· hicago-2 |
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 sammoats
Premium Member
join:2014-02-16
Winchester, VA |
to BrightLight
As a small (Ok micro sized and overwhelmed at the moment) provider I would like to say that not all providers aren't responsive to these type of requests.
I have a grandma who gets the bogus medical calls, I pay my taxes and the IRS still scares me and I'm as tired of getting calls from "the windozs team at Microsoft" as everyone else. I hate the fraudsters as much as the next person and wouldn't tolerate them on my network.
That said ethical decision making ability seems to be inversely proportional to company size these days.
Sam |
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 kevinds
Premium Member
join:2003-05-01
Calgary, AB |
to BrightLight
I'd be reporting the numbers to the IRS.. They don't like people claiming to be them..  |
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MangoUse DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net |
Mango
Premium Member
2016-Jun-10 6:12 pm
I just received the same call as BrightLight, also from a Peerless number. I reported it as a "Carrier Services" inquiry because there wasn't a category specifically for reporting illegal calls. I'll post back if anything comes of it. |
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said by Mango:I just received the same call as BrightLight, also from a Peerless number. I reported it as a "Carrier Services" inquiry because there wasn't a category specifically for reporting illegal calls. I'll post back if anything comes of it. Thanks Mango. I decided to give that a try too, along with a link to this thread. |
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Anone80bf
Anon
2016-Jun-22 1:51 am
Unless the request comes from another carrier or federal agency (subpoena) they wont do anything. |
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to kevinds
said by kevinds:I'd be reporting the numbers to the IRS.. They don't like people claiming to be them.. That's actually very true. Report it to the IRS. |
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Just read this related article. Looks like some of these guys were recently taken down: » www.nytimes.com/2017/01/ ··· tml?_r=0 |
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to BrightLight
I myself recieved a call from someone claiming to represent the IRS in Chicago, Illinois from the phone number 708-300-1366. I did a search and found this to be a Peerless number. I didnt have a way to pay for all the information but what I was given confirmed that it was a Peerless number. In addition I could see enough of the site map to find the address of 1443 East End Ave in Chicago Heights Illinois and there are no IRS offices there. Its a residential neighborhood. The caller, by the way, had a very strong Indian or Pakistani accent.
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Spoofed number. |
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 whocares256''Hardware Junkie''
Premium Member
join:2002-03-10
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to BrightLight
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 N9MDToo busy to chat
Premium Member
join:2005-10-08
Boca Raton, FL |
to Anonff617
One stop shopping/fleecing |
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jajaja! Is this for real?!! |
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N9MDToo busy to chat
Premium Member
join:2005-10-08
Boca Raton, FL |
N9MD
Premium Member
2017-Feb-23 10:02 am
said by PZulaya:jajaja! Is this for real?!!  No. |
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to BrightLight
Re: Reporting fraudulent DIDs to carriersThere are issues with international treaties that make it hard to just cut these places off just because you reported the fraud. You can't just call up IndiaTel and say shut them off.
You also can't just shut off traffic to that country because they are not putting a stop to it right away either. A lot of toll fraud is committed by 3rd world state owned telephone providers who are taking advantage of larger US carriers and international treaties. |
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nitzan
Premium Member
join:2008-02-27 |
to Anone80bf
said by Anone80bf :Unless the request comes from another carrier or federal agency (subpoena) they wont do anything. This. You can't just shut down service on a customer because someone sent you an email. Even if it's true you're putting yourself at legal and regulatory risk (although it's doubtful the scammers would actually pursue it). |
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to BrightLight
You can also report fraudulent IRS/Treasury Dept. calls via » www.treasury.gov/tigta/c ··· am.shtml |
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to BrightLight
Did you call the number back? If so did it ring to the fraudsters?
The number can be spoofed. So don't be surprised that you request to the carrier is going to go unanswered.
You can call and report it to your DID carrier. They can go back and see who sent the call to your DID and work backwards. |
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nitzan
Premium Member
join:2008-02-27 |
nitzan
Premium Member
2017-Feb-25 12:01 am
said by Teleinx:You can call and report it to your DID carrier. They can go back and see who sent the call to your DID and work backwards. No, they can't. All the DID provider sees is the call coming from their own carrier. To research beyond that and work backwards would require a warrant or at least a law enforcement agency involvement (which doesn't happen). |
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Ummm yes, they can and it happens very often... They don't attempt to get the fraudsters Name and address, obviously.
They simply ask the carrier that sent in the call to investigate the fraud/abuse.
Eventually such requests get to the carrier of the fraudster and they get shut down by their carrier. |
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nitzan
Premium Member
join:2008-02-27 |
nitzan
Premium Member
2017-Mar-2 9:17 am
Have you personally gotten a fraudster's service shut down before? Or are you just assuming it happens? |
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Yes, we get these reports from our downstreams. We block the numbers and send them upstream to our customers. Part of our day to day support team responsibilities. |
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to BrightLight
How about creating a solution from the receiving end?
I just blocked two numbers in my voip.ms portal. Nomorobo has made a business out of blocking numbers. Why don't ITSPs provide this as an additional service to their customers?
Here is my proposal to voip.ms. Provide a common tag for junk caller number to block. Or they have this feature that allows me to respond with "This number is no longer in service". This is a good identifier too. Or Asterisk block last caller feature...
If 1+N people block it, ( N larger than some reasonable integer to eliminate somebody blocking their ex. or creditor), then assume that this is a junk caller. Make this list available to the customers as junk caller pool to block en. masse. Similar lists exist on the web, but my scheme allows automatic verification by qualified customers.
And, I am putting this idea under creative commons Attribution-ShareAlike
CC BY-SA. copyleft license. Please do not patent or copyright it. |
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said by baysoor:How about creating a solution from the receiving end? Callcentric offers a good service along these lines, using a company called TrueCNAM. » www.callcentric.com/feat ··· l_filterTrueCNAM rates phone numbers with a Spam Probability Rating derived from their own honeypots and also from feedback from customers of CallCentric and others. Using CallCentric call treatments, a customer might choose to have the medium-spam rated calls subject to dialing a challenge digit, or perhaps send those calls to voicemail. And high-spam rated calls might simply get a disconnect message. Again, the customer decides. I find it to be an excellent service. ----- The one thing is, the scammers are setting up new numbers faster than ever. This is probably the scammer's response to Nomorobo and all the other services. As we've said, it's like bacteria developing resistance to antibiotics, which occurs very quickly these days. |
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to baysoor
I have started to experiment with whitelist. Unknowns have to go through skill testing question IVR to get through. Known junk gets blacklisted and never gets the chance anymore. |
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to baysoor
said by baysoor:How about creating a solution from the receiving end?
I just blocked two numbers in my voip.ms portal. Nomorobo has made a business out of blocking numbers. Why don't ITSPs provide this as an additional service to their customers? TrueCNAM provides our TrueSpam scores which help identify and block telemarketing and robocalls. At least 2 VoIP providers regularly discussed here offer our service to their customers, and as has been discussed previously in this forum, our service compares very favorably to others that provide caller reputation / robocall blocking solutions. Reaching out to your provider(s) and asking them to provide TrueSpam scores helps. Our service is very reasonably priced and easy to implement for most providers. |
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No.
