Bell Canada → Gigabit fibe but not getting gigabit speeds

I got gigabit fibe since June and I was never able to achieve some speedtest results that I see on this forum of 940Mbit/s download, the most I ever got was 650Mbps. My desktop computer is only a Pentium E5200 with an SSD and 8Gb of ram so I thought it was that. I now have tried the speedtest with an ultrabook with a core i7 and 16gb ram and the most I can get is 650Mbps. All these tests are done connected with a wired connection connected directly on the HH2000. Should I be getting better speeds then that?

What your network card spec on both your desktop and ultrabook?
Windows?

10/100/1000 network card on ultrabook and PC and both are running Windows 10

Have you tried the speedtest in the modem itself? That should at least tell you that the speed to the modem is correct.

»support.bell.ca/Internet ··· home_hub

I will try that tonight but according to the instructions on bell's website, it says the HomeHub 2000 can reliably measure download speeds up to 95Mbps and upload speeds of 60Mbps. Is that true? Does that mean the test won't work for gigabit fibe?

I dunno, i dont have it myself. Give it a try see what happens.

We've found at least one case where a Windows machine would cap out at about 550 Mbps, but boot the same computer in Linux, and 940 every time.

Tracked it down to device drivers under Windows. Updated, and it improved significantly.

I'll try that as well

I think the most recent firmware fixes that.

As others suggest, I think it's probably your drivers. Update them if you can, if you can't check their settings in device manager to make sure they're running in full duplex mode (for some reason Windows defaults to half duplex on some network cards, which will approximately half your throughput). You could also try downloading a live USB for Linux and booting off that to test it before you go futzing with drivers - depending on your network card type, it could actually be your CPU that's the limiting factor. The modern "Pentium" processors are actually the bottom end of Intel's offerings, and lack some hardware features that could have an impact if the network card is using software emulation instead of dedicated hardware. (to that end, also look at updating the chipset drivers)

If you'll permit me to evangelize a bit, futzing with drivers is one of the main reasons I gave up on Windows. Everything "just works" and has for quite some time - even my video card doesn't need anything installed out of the box on most modern distributions (NVidia isn't there yet, but AMD cards are). You might be surprised at how much of your Steam library has already been ported over to Linux, as they're really pushing companies to release for the platform since they started the shift towards the Steam Box.

Well I guess the speedtest is still limited to 95Mbps, here is my results from the test in the modem

Doesn't work past ~90mbit. Test is from the device itself too.

When I had FTTH installed the tech laughed at how bad their own speed tests were. He also mentioned a lot of his install time is troubleshooting end users systems since many people don't have the hardware for Gigabit. Pretty sad my "test" was to download from Cogeco and Rogers.

I tried to update the NIC drivers to the latest but that didn't help. I will try a bootup linux usb and see if it makes a difference.

I think I might have been reading the HH3000 thread, where people show the built in test at over 1gbps.

Did you try different speedtest servers? I know that with my Gigabit connections only certain servers could fully saturate my connection

Check the CPU usage when doing the speedtest. Make sure the CPU throttle is set to FALSE in the BIOS.

Yup, sorry to have to announce it this way, but your computer is shit tier. Even though you have a gigabit card, the processor is so slow it can't push the entire gigabit through..

Bell recommends an I7 with 8Gb of ram on their website..!

And yes the HH2000 can only test up to 90-95mbit/s

You need an I7 to receive gigabit speeds? I tried with an I7 laptop and didn't get close to 940Mbit/s more like 500-600Mbit/s. I was thinking of upgrading my desktop to an I5-6500 but you're saying that won't even be enough for gigabit?