dslreports logo
Search similar:


uniqs
985
brit2000
join:2016-10-10

brit2000

Member

is telus blocking my home webcam?

i purchased a webcam , same one i had on shaw
it is working fine and very well ...

but i can not access the webcam from its PUBLIC ip address on telus.

I called TELUS tech support and they do not block webcams
I explained i read a 2004 entry on telus webisite, they blocked windows 2000 servers and port 80
the Tech who claims he has been there for 10 years never heard of it.

The webcam wil not allow me to change from port 80 and its not behind a router where its installed i cant have extra clutter.

Is it me or does telus block port 80?
Luca
join:2002-08-31
Delta, BC

Luca

Member

They may not block webcams, but they likely block port 80 / 443 for home connections.

humanfilth
join:2013-02-14
river styx

humanfilth to brit2000

Member

to brit2000
List of incoming ports that Telus blocks
»telusinternet.blogspot.c ··· cks.html

What kind of webcam? Is the firmware total crap that ports can't be changed? And if firmware is crap, putting it open to the web (not behind router) makes a nice bot target.
If you have a spare computer and can deal with Linux OS, Zoneminder is a way to put your cams on your LAN and the program gives the internet facing interface. »www.zoneminder.com/

que_ball
join:2004-05-11
Edmonton, AB

que_ball to brit2000

Member

to brit2000
Not only likely, it's absolutely true.
Telus blocks incoming connections to ports:
21 tcp
25 tcp
80 tcp
110 tcp
443 tcp/udp
445 tcp/udp
1433-1434 tcp/udp
6667 tcp

9/tcp discard
21/tcp ftp
25/tcp smtp
26/tcp rsftp
53/tcp domain
79/tcp finger
80/tcp http
110/tcp pop3
135/tcp msrpc
139/tcp netbios-ssn
389/tcp ldap
444/tcp snpp
445/tcp microsoft-ds
1029/tcp ms-lsa
1433/tcp ms-sql-s
2001/tcp dc
2049/tcp nfs
2717/tcp pn-requester
5009/tcp airport-admin
5357/tcp wsdapi
8009/tcp ajp13
8080/tcp http-proxy
8081/tcp blackice-icecap
9100/tcp jetdirect
49153/tcp unknown
49155/tcp unknown

The only exception is business plans with static IP do not have these ports blocked. It's been like that since always. Any tech who still works on a call centre after 10 years isn't likely very good or they would have found a better job by now. The good ones leave after 6 months, the bad ones leave after 2 months, the barely competent ones who do the minimum to stay employed and have the union cover their ass stay for life. Also the good ones generally only take a dozen calls per shift as they can spend an hour on one call fixing the crap the other call dumpers on the floor tell to try rebooting and call back if it doesn't work. So you rarely have a chance to talk to the best people who actually take time fixing problems. You are more likely to get the "star performer" who has good call stats because they find ways to get callers off the line quickly but they need to call back multiple times for the same issue. The call centre manager loves the guy because his average call time is under 6 minutes but in truth they rarely help anyone actually fix anything.

Firmware on all webcams are horrible and many bots these days are exploiting their weaknesses to DDOS targets. Do not plug a webcam directly into a plain modem or expose it with DMZ. Change all default passwords, upgrade to latest firmware and verify it's more recent than about 6-12 months or it's almost always going to have well known holes in something like SSL, SSH, busybox, or other similar protocols usually based on common open source code the vendor used. Usually you want some kind of VPN router protecting these today, even port forwarding is no longer a good idea given the lack of vendor updates.
AJ102
join:2005-03-22
Vancouver, BC
·Internet Lightsp..

AJ102 to brit2000

Member

to brit2000
You haven't set up your webcam properly for use with your ISP. Almost all ISPs block port 80 (html server), but almost all webcams can select an alternate port number in their settings, and any router can port-forward an arbitrary port number to your webcam. Either set your webcam to use something like port 8080 if you are connecting it directly to the modem, or set your router to forward an arbitrary port number like 10000 to your webcam. To access that port externally you just specify the IP address as xxx.xxx.xxx.xxx:portnumber in the web browser.

Anonf33ba
@telus.net

Anonf33ba to brit2000

Anon

to brit2000
Set your webcam to a static ip on your local network, then, port forward that ip and a port (ie, 3314) all in your router. Then, reboot the router and as stated above, if you type in your public ip with that port you just forwarded into a browser on an outside network, it should be fine (23.45.67.89:3314).
brit2000
join:2016-10-10

brit2000 to AJ102

Member

to AJ102
almost all? providers in my family, teksavvy, shaw, aol, lightspeed,westnet, all had port 80.. it was just with telus. the webcam maker said he can make a firmware for TELUS port 80 issue. but there will be a fee

JammerMan79
Premium Member
join:2004-05-13
Prince George, BC

JammerMan79 to que_ball

Premium Member

to que_ball
"Any tech who still works on a call centre after 10 years isn't likely very good or they would have found a better job by now"

nonsense.... considering that TELUS pays well
after 10 years a tech support rep (in CANADA) would be in the $25-30/hr range plus full benefits and pension.
Vishwa
Premium Member
join:2015-03-03
Edmonton, AB

Vishwa

Premium Member

Based on my experience talking to Telus techs and senior csr people, I have to agree with JammerMan79. They seem to be happy and say that Telus is a good company to work with. I can see why people like to stay long term.
rajax
join:2015-12-21

rajax to AJ102

Member

to AJ102
said by AJ102:

and any router can port-forward an arbitrary port number to your webcam.

I'm not with telus, but this is what I do. All my webcams are on port 80, even though I could change them, but for external access I port forward and redirect different ports to them. Example:

camera 1: dynamic_dns_name, port 901 --> 192.168.1.91, port 80
camera 2: dynamic_dns_name, port 902 --> 192.168.1.92, port 80
camera 3: dynamic_dns_name, port 903 --> 192.168.1.93, port 80
camera 4: dynamic_dns_name, port 904 --> 192.168.1.94, port 80

Works well for me. And I have my router updating my dynamic dns information, in case my IP address does change.

Anon0cf4f
@start.ca

Anon0cf4f

Anon

said by rajax:

Works well for me. And I have my router updating my dynamic dns information, in case my IP address does change.

That's the way I do it as well - working great for several years.
telususer
join:2006-03-05
Burnaby, BC

telususer to brit2000

Member

to brit2000
Considering how quickly webcams get infected these days, maybe it's too busy running a DDoS service.