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Datalink
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join:2014-08-11
Ottawa ON

4 edits

Datalink to xymox1

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to xymox1

[Modem] SB6190 is a terrible modem - Intel Puma 6 / MaxLinear mistake

If you troll thru the FCC database you will find one of two contents:

1. A list of components for the modem which will list the Puma processor. This does require work to bring up each modem and check the components but, it can be done.

2. A Long Term Confidential letter attesting to the fact that the developing company considers the modem data to be a trade secret and therefore requests any information to be withheld from public access, in which case you have to go digging thru other sources to find any references to the modem and Puma 6 processor

The list.....

I went back thru the info that I sent to Justin and came up with the following list, 51 modems and other devices so far with Puma 6 or Puma 6MG (Media Gateway) chipsets. The difference in one case is that the two Netgear modems that are shown in his list are actually Linksys modems. I have attached the links to the various references in case anyone would like to check them. There may be more that I haven't come across yet:

Arris:

TM1602A TG1642 TG1662A TG1672A TG2472G TG2492 (Virgin Media Hub 3)
TM1602G TG1662G TG1672G
TG1662S

DG1642 DG1660A DG1662G DG1670A DG2460A DG2470A
DG1670A/ACT
DTG1682G
MG2402
SB6190

AVM:

FRITZ!Box 6460 FRITZ!Box 6490

Cisco:

XG1-V3 DPC 3848 DPC 3848V DPC 3939
DPC3941B / DPC3941TÂ (commonly - Comcast Xfinity XB3)

Compal:

CH7465-LG (Arris TG2492LG / Virgin Media Hub 3) CH7466

Hitron:

CDA Series: CDA-32372 CDA-3-35
CDE Series: CDE-32372
CGN3 Series: CGN3, CGN3ACR,CGN3AMF, CGN3AMR, CGN3ACSMR
CGNM Series: CGNM-2250 CGNM-3552
CGNDM Series:
CGNV Series: CGNV4

Linksys:

CM3016 CM3024 CG7500

Netgear:

CG4500 CG4500TM C6300 C6300BD (Telstra Gateway Max - Australia) CM700

Note: the CG4500 & C6300BD that Cox Communications utilizes are Broadcom BCM3383 based devices, not Intel Puma 6/6MG based devices. There are differing versions of each product with either an Intel or Broadcom processor installed.

Samsung;

Home Media Server

SMC;

D3G2408

»wikidevi.com/wiki/User:M ··· e_modems

»wikidevi.com/wiki/Intel/ ··· ocessors

»www.zcorum.com/wp-conten ··· port.pdf

»www.prnewswire.com/news- ··· 952.html

»www.prnewswire.com/news- ··· 371.html

»www.celeno.com/media-roo ··· ays.html

»www.multichannel.com/new ··· s/258006

»www.multichannel.com/new ··· m/393737

»wikidevi.com/wiki/Netgear_C6300

»wikidevi.com/w/index.php ··· t=Search

»newsroom.intel.com/news- ··· gateway/

»www.linksys.com/us/p/P-CM3024/

»www.linksys.com/us/p/P-CG7500/

»www.linksys.com/us/p/P-CM3016/

»www.netgear.com/about/pr ··· AYS.aspx

»www.multichannel.com/new ··· y/257353

»www.downloads.netgear.co ··· ec13.pdf

»bc.whirlpool.net.au/bc/h ··· _id=1593

odog
Minister of internet doohickies
Premium Member
join:2001-08-05
Atlanta, GA
Nokia BGW320-505
Asus ET12

odog

Premium Member

[Modem] Re: SB6190 is a terrible modem - Intel Puma 6 / MaxLinear mistake

said by Datalink:

Netgear:

CG4500 C6300 C6300BD (Telstra Gateway Max - Australia) CM700

The CG4500 is broadcom, as is the C6300BD(at least the US/Cox one, pretty sure the telstra unit is as well.

The only Intel based devices I know of are the C6300-100, and the CM700.(the CMD31T is as well, but an earlier TI Puma5)
Datalink
Premium Member
join:2014-08-11
Ottawa ON

1 edit

Datalink

Premium Member

Netgear CG4500

»www.multichannel.com/new ··· y/257353

I have to assume that the writer didn't just copy and paste in CG4500 into the article by mistake.

»www.multichannel.com/new ··· s/305957

»www.lightreading.com/cab ··· d/700340

Same with these articles for the CG4500TM (which uses a Puma 6 chipset)

"A Netgear spokeswoman also confirmed that the CG4500TM is powered by the Intel Corp. Puma6 chipset, and that the product is expected to reach commercial availability in the first half of 2013. "

»www.maxlinear.com/maxlin ··· -family/

MaxLinear announcement for mxl267-full-spectrum-capture-receiver which appears to accompany a Puma 6 chipset these days.
FCC ID PY313300237

Note there is no indication anywhere that I have found other than online articles and alluded to in the Maxlinear announcement that clearly spells out the processor that is used in the CG4500 series modems. I have to assume that the articles above are factually correct, as are the links for the C6300BD.

Netgear C6300BD:

»www.netgear.nl/service-p ··· echspecs

Puma Processor indicated

»bc.whirlpool.net.au/bc/h ··· _id=1593

Puma Processor indicated for Telstra Gateway Max = Netgear C6300BD-1TLAUS

Telstra Package photos: Telstra Gateway Max = Netgear C6300BD-1TLAUS

»picclick.com.au/Telstra- ··· 237.html

odog
Minister of internet doohickies
Premium Member
join:2001-08-05
Atlanta, GA
Nokia BGW320-505
Asus ET12

odog

Premium Member

The CG4500 Cox uses is BCM3383 based, as is the Cox C6300BD.

Netgear has been somewhat problematic in its habitual reuse of the same/similar model numbers with different designs. Kind of how the "model" of router would only increment the v1/v2/v3 but internally change processor/radios etc. It's particularly annoying to manage that from my perspective, and something I complaint to them about fairly relentlessly.

Point being the CG4500/C6300BD that Cox use are BCM3383 based devices.

justin
..needs sleep
Mod
join:1999-05-28
2031
Billion BiPAC 7800N
Apple AirPort Extreme (2011)

justin

Mod

said by odog:

Point being the CG4500/C6300BD that Cox use are BCM3383 based devices.

Ok then it has to be qualified with -Cox (or -1CXNAS) .. because netgear themselves say the Australian AC1900 / in C6300BD (with no extension) form uses Puma 6.
»www.netgear.com.au/image ··· D_DS.pdf
Datalink
Premium Member
join:2014-08-11
Ottawa ON

Datalink to odog

Premium Member

to odog
Ok, point taken. Looking at the Cablelabs Qualifications, there is only one CG4500 entry, so, if Netgear is producing different hardware under the same product name or number, thats a little strange, but, I'd have to read thru the Cablelabs Qual rules which I don't feel like doing at the moment. The C6300 has three versions listed, two of which are Cable Modems, with the third listed as a Euro Cable Modem.

So, different modems with the same product number. Who ever said this was going to be easy?

Can we agree on a note added to the list, as follows:

"Note: the CG4500/C6300BD that Cox Communications utilizes are Broadcom BCM3383 based devices, not Intel Puma 6/6MG based devices. There are differing versions of each product with either an Intel or Broadcom processor."
sicariis
join:2016-02-12
NH

1 edit

sicariis to Datalink

Member

to Datalink
Is the Technicolor TC8717 also Intel Puma 6? Not having any luck finding it in the manual. According to this it is »/hardw ··· 17-h4010, but want to make sure. Thanks.

telcodad
MVM
join:2011-09-16
Lincroft, NJ

2 edits

telcodad

MVM

said by sicariis:

Is the Technicolor TC8717 also Intel Puma 6? Not having any luck finding it in the manual. According to this it is »/hardw ··· 17-h4010, but want to make sure.

Well, not according to this WikiDevi page on the TC8717C (»wikidevi.com/wiki/Techni ··· _TC8717C), which shows that device being powered by Broadcom's BCM33843 16x4 chipset: »www.prnewswire.com/news- ··· 842.html and »www.lightreading.com/cab ··· d/700476

Darknessfall
Premium Member
join:2012-08-17
Motorola MG8725
Cisco DPC3008
Asus RT-N66

1 edit

Darknessfall

Premium Member

said by telcodad:

said by sicariis:

Is the Technicolor TC8717 also Intel Puma 6? Not having any luck finding it in the manual. According to this it is »/hardw ··· 17-h4010, but want to make sure.

Well, not according to this WikiDevi page on the TC8717C (»wikidevi.com/wiki/Techni ··· _TC8717C), which shows that device being powered by Broadcom's BCM33843 16x4 chipset: »www.prnewswire.com/news- ··· 842.html and »www.lightreading.com/cab ··· d/700476

Sorry, I mistakenly put Puma 6 for that device. It should be fixed now. I'll take Wikidevi's word for it. I did take a look at the internal photos and saw what seems to be the BCM33843.
A 3xCmbt Vet
Premium Member
join:2016-02-21
Peoria, AZ
Netgear C6300BD-Cox

A 3xCmbt Vet to odog

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to odog
Click for full size
C6300-100, you are correct I have one

highestping
join:2017-05-12

highestping

Member

you have been infected.. you must be quarantined.... . lol just kidding, you can throw that modem in the toilet and head to the store and buy a new modem. one without puma 6 such as 3.0 docsis = SB6183 (16x4) / CM600 (24x4)/ 3.1 docsis = CM1000/SB8200 . i say the cm600 is best bet right now.
A 3xCmbt Vet
Premium Member
join:2016-02-21
Peoria, AZ

A 3xCmbt Vet

Premium Member

Thank you

xymox1
Premium Member
join:2008-05-20
Phoenix, AZ
ARRIS SB8200
MikroTik CCR1036-8G-2S+

xymox1 to A 3xCmbt Vet

Premium Member

to A 3xCmbt Vet
said by A 3xCmbt Vet :

C6300-100, you are correct I have one

This result is a bit wonky. You should run the test a few more times maybe trying different servers.

Notice how all your results are in the red section. Thats weird. MOST should be in the green section with SOME in the red. Not all. Make sure when you run this test that you skip any router and plug your computer into the modem with a wire. No wifi. Then reboot modem and computer. Then do the test.

A bad test will have most X in the green area and like 10 in the red.

Your result above might be another issue on your network.

BUT YEA. Get off Puma. That will help no matter what.

BimmerE38FN
join:2002-09-15
Boise, ID

BimmerE38FN to A 3xCmbt Vet

Member

to A 3xCmbt Vet
Be sure to test with a LAN wired PC directly to the modem, not wireless or with a router in the mix.
said by A 3xCmbt Vet :

Thank you


highestping
join:2017-05-12

highestping to A 3xCmbt Vet

Member

to A 3xCmbt Vet
cheers , good luck !

jmorlan
Hmm... That's funny.
MVM
join:2001-02-05
Pacifica, CA
ARRIS BGW210-700
Obihai OBi200

jmorlan to Datalink

MVM

to Datalink
said by Datalink:

DTG1682G

Is the DTG1682G, the same as the TG1682G gateway leased by Comcast? I do not find DTG1682G in the hardware list, but the TG1682G is on the list at »/hardw ··· 82-h4006 and it is a Puma6.

Thanks.