said by gregpl:I complained to them and they gave me useless answers.
Pretty much sums up Frontier.
They still have yet to fix my app and my bill is $500 higher because the reps keep adding and delete my TV service to "fix the issue". Direct forum is no use because they tell me to email customer service and then customer service says I need to email the app team. It's an endless cycle. Not to mention they need to resplice the terminal in the ground because the fiber is bent so bad that anytime someone opens it all our services goes out. Anyways, rant over.