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Colin
join:2013-01-29

Colin to patricia2626

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to patricia2626

[CustSvc] Re: were do you ask or call for new modem

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you get them from Comcast directly.

These two are only provided to customers who have gigagbit

The XB6 gigabit wireless gateway is still in limited deployment. If you sign up for gigabit service, you will receive a Technicolor XM6 modem. Both of these are only available as rental devices, and you get them from Comcast directly.

These two are only provided to customers who have gigagbit service, otherwise you will receive an XB3 wireless gateway.

Someone at 1-800-XFINITY or your local Xfinity Store can help you out with rental hardware.
patricia2626
join:2016-05-27
Chicago, IL

patricia2626

Member

[CustSvc] were do you ask or call for new modem

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i am not sure do i ask the main office of Comcast as there confuse what modem is what or to the ... same modem as xb6 Advanced Gateway(Model Number: Arris TG3482G) that on Comcast website and i think

i am not sure do i ask the main office of Comcast as there confuse what modem is what or to the other company who give you the gigabit techni color modem what number whats this company?

is this the same modem as xb6 Advanced Gateway(Model Number: Arris TG3482G) that on Comcast website and i think it stupid to offer serives with out hardware or having any for people who paid for the services?
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