 gadawg
join:2006-01-27
Louisville, KY |
to dthacker
Re: Getting service at new constructionTweet @ATTCares. Tell them the situation. Give addresses of nearby homes it is available. Give them 2-3 days to initially reply. |
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 ILpt4U
Premium Member
join:2006-11-12
Saint Louis, MO
Asus RT-N66
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ILpt4U
Premium Member
2017-Aug-14 12:59 pm
said by gadawg:Tweet @ATTCares. Tell them the situation. Give addresses of nearby homes it is available. Give them 2-3 days to initially reply. And if you can find the Fiber Ped you would be served out of (typically either in front of or behind your house), give the address of the Fiber Ped (should be similar to a house address) And another thought: Order a POTS line. :P |
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said by ILpt4U:And if you can find the Fiber Ped you would be served out of (typically either in front of or behind your house), give the address of the Fiber Ped (should be similar to a house address)
And another thought: Order a POTS line. :P 4x1 distribution from the ped? I'll have to hunt on my street to find one. Not many houses, should be easy to spot, everything is underground. There aren't any cabinets that I've seen, maybe some random pedestals spread out. If the ped is on the same side of the street as the fiber run, then ironically there won't be a valid street address yet -- at least not one with a structure on it. On my street, there are only two completed houses on the side the fiber runs along, and both were just finished in the last four weeks (me and my next door neighbor.) The opposite side of the road has some houses that were completed over a year ago and qualify for service. |
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ILpt4U
Premium Member
join:2006-11-12
Saint Louis, MO ARRIS TM822
Asus RT-N66
1 edit |
ILpt4U
Premium Member
2017-Aug-14 1:43 pm
Trust me, when the Engineers laid out the Plant Design and had the peds placed by Construction, each Ped is already assigned an address, even if it sits in an empty lot
I guess its possible handholes are used instead of peds for drop termination
This was a Copper neighborhood, not a Fiber, but new construction a few short years ago...Was doing an installation for one house, and a neighbor across the street comes out to talk to me...says he had U-verse before moving in, and was told he can't get it at his new house. I told him that is insane, of course you can get it (VRAD literally just across the street). But you try the database, and it says not qualified. The Ped in this case had the same address as his house, and the neighboring house (also served out of that ped) that was still being constructed, did already qualify for U-verse
It was an assignment/facilities database error in that case -- a pair was never assigned to that particular house, and since the address checker that is on the web queries the assignment/facilities records to display availability...if its not showing in the LFACS (basically Facilities Database), it will come up not available on the website |
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Yeah I think there's something odd going on -- my next door neighbor (who moved in less than 2 weeks before I did -- new construction as well) can get service. We're the only two houses on that side of the street, and everything on the opposite side of the street is slightly older and qualifies. I guess it's a matter of finding the right person who can punch a number into a database table. |
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| dthacker |
Well @ATTCares says they have my information and they are going to proceed with getting me service. I'm not sure what that means exactly, but at least they responded. |
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dave006
join:1999-12-26
Boca Raton, FL |
If you don't get a response from @ATTCares in a couple of business days, you can always use the Online Web Form. Research My Address: » www.att.com/shop/unified ··· est.htmlMake sure to enter your nearest Neighbor's address in the Additional Information Box that actually have Fiber if you know. Also include your next door Neighbor for reference as qualifying currently. Dave |
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said by dave006:If you don't get a response from @ATTCares in a couple of business days, you can always use the Online Web Form.
Research My Address:
»www.att.com/shop/unified ··· est.html
Make sure to enter your nearest Neighbor's address in the Additional Information Box that actually have Fiber if you know. Also include your next door Neighbor for reference as qualifying currently.
Dave I did this already, and it came back with "service not available at this location." I gave them two addresses that did qualify for service, which I guess didn't matter. |
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| dthacker |
Well someone came through, because this morning my address shows as qualified for service! Placed the order for 1gb, installation scheduled 8/21 between 9-11am. We'll see how it goes! |
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| dthacker |
to ILpt4U
said by ILpt4U:Trust me, when the Engineers laid out the Plant Design and had the peds placed by Construction, each Ped is already assigned an address, even if it sits in an empty lot
I guess its possible handholes are used instead of peds for drop termination So I went ped hunting, and it looks like when the fiber was laid during construction, there was a ped placed on each lot that it runs through, and it has the lot number on it, not the physical street address. The uncleared, undeveloped lots look like this. It appears that as the lots are developed, the peds are removed, and a handhole is put in place of it. I'm guessing ATT doesn't want construction subs plowing over their peds repeatedly with backhoes, trailers, and pickup trucks. My next door neighbor and I both have handholes on our lots, and no ped. I can't find any peds on developed lots in my neighborhood, just handholes. Not sure if this is current SOP, or the HOA trying to keep things pretty. Of course, this is strictly observation, but it makes for a fun time trying to figure out where your service is coming from! |
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dave006
join:1999-12-26
Boca Raton, FL |
dave006
Member
2017-Aug-17 11:51 am
From your great description, it would appear that your neighborhood was prewired by a contractor. That explains the use of Lot Numbers on the Peds.
The Ped vs Ground vault aka your lot's handhold is usually a discussion with the HOA. Just a note on ground level handholds, grass can spread and cover them rather quickly in some areas of the country. We have had a few buried and then an unlucky homeowner or contractor hits it when they dig for landscaping. This has messed up more then a few landscaping plans.
Dave |
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said by dave006:From your great description, it would appear that your neighborhood was prewired by a contractor. That explains the use of Lot Numbers on the Peds.
The Ped vs Ground vault aka your lot's handhold is usually a discussion with the HOA. Just a note on ground level handholds, grass can spread and cover them rather quickly in some areas of the country. We have had a few buried and then an unlucky homeowner or contractor hits it when they dig for landscaping. This has messed up more then a few landscaping plans.
Dave Yup, water company likes these same type of UG access boxes, so I make sure I know where mine are and they are accessible. Don't want my yard (or utilities) needlessly torn up. Off topic, but I don't want to start another thread just to ask another question: will the installer put the ONT and the ethernet termination for the RG in different locations? I'm assuming indoor ONT since I'm not signing up for POTS, and the ONT needs power. In theory, could the installer put the ONT in my garage (wall mount + power), and pull a single ethernet drop to a nearby indoor bedroom? He's going to have to get in the attic anyway to pull the fiber into the house from the utility demarc, and then down a wall, so how much extra would it be to pull a cat5 run from the fiber drop another 25ft across the attic down one more wall? My utilities demarc on the outside of the side of the house, outside of the garage, about 25ft from the ground vault, so he won't have to pull much fiber at all. Should be a straight-forward install, from what I can discern about the process. |
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dave006
join:1999-12-26
Boca Raton, FL |
The current install for Fiber is to install a Slack NID on the outside of your residence near the current utility demarc. From there a New pre-terminated Fiber "Jumper" is run to and located where you want the RG installed and the ONT is installed near the RG.
The new process it in preparation for the new single device merged ONT/RG. It simplifies the interior work, just a single fiber from the Slack NID to the ONT/RG device.
What you want is the way it used to be done. Fiber to the NID, the ONT was installed in the NID housing. A hole was drilled through the exterior wall and the Power supply / battery box was mounted on the wall. The power was then back fed to the ONT and an Ethernet drop from the ONT to the RG installed.
Note: Talk with your installer and see what you can work out.
Dave |
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