Topic 'Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?' in forum 'Verizon FiOS' - dslreports.com

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 22:12:00 EDT

Branch posted :

said by Branch:

If the equipment was installed when you bought the house though, the utility has a right to keep it there.

I don't believe that is correct. The new homeowner has the right to have the equipment removed from his house.

Correct, in this care. I should have phrased it better. I meant the user doesn’t have the right to remove it. However they can request that Verizon remove it.

In the case of say a electric meter, the new homeowner I don’t think can have it removed, even if they don’t want electricity service.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 21:25:07 EDT

josephf posted :

said by Branch:

If the equipment was installed when you bought the house though, the utility has a right to keep it there.

I don't believe that is correct. The new homeowner has the right to have the equipment removed from his house.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 21:22:50 EDT

Branch posted :

said by josephf:

I don't believe utilities have a "right of way" to install equipment in your private home. They have the right to deny service if you refuse to allow them to have the necessary equipment in your premises, but the homeowner has the right to refuse to allow a phone or cable company to have equipment in their home.

If the equipment was installed when you bought the house though, the utility has a right to keep it there.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 21:19:10 EDT

josephf posted : I don't believe utilities have a "right of way" to install equipment in your private home. They have the right to deny service if you refuse to allow them to have the necessary equipment in your premises, but the homeowner has the right to refuse to allow a phone or cable company to have equipment in their home.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 19:10:49 EDT

tito79 posted : yes and cheaper they will charge you to reinstall it

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 19:09:19 EDT

tito79 posted : read it agian bag comes 1st then the paint

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 15:49:29 EDT

Branch posted : Yep, except it's not obscure. It's called right of way, and almost all utility companies employ it. You don't own your electricity meter, or the power lines, even if they're on your property.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 16 Apr 2018 12:50:48 EDT

allquixotic posted : There's probably some obscure local, state, or federal law that says they're allowed to install telecom equipment without your permission and that effectively you don't own that part of your property or something. Utilities get a lot of leeway with the law. Land ownership isn't nearly as absolute as it was in 1776.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 23:49:53 EDT

PoloDude posted : Tie wraps are cheap and quick.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 23:44:39 EDT

anon posted : I have attempted to contact Verizon on Long Island many times to report low hanging fiber. most time their slack loop had become untied from the hanger. I have given up trying to help them, unless you are reporting a service problem they will keep transferring your call to people more clueless than the last one you spoke to. The last 2 I tried to report got snagged by trucks 3 weeks after I tried to report them, wonder what the repair cost them. They should stop using tiewraps to secure loops and go back to Belcore practices

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 12:46:51 EDT

josephf posted : The difference between a utility pole and an ONT is that a utility pole is outdoors and the utility company has a right of way to put it there even over the objections of the property owner. An ONT is in your home and the company doesn't have the right of way to place equipment there absent the homeowners continuing consent.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 12:43:29 EDT

zifnab966 posted : If you're redoing your landscaping and take a chainsaw to a utility pole, you're going to have to pay for repair/replacement of the pole. It doesn't have anything to do with you being a customer - you damaged or destroyed property that is not yours, and you are responsible for it. The situation isn't any different for an ONT than it would be for that, since they're all infrastructure. In some jurisdictions, it may even be a criminal act.

Long story short, just call Verizon and get them to remove their property.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 11:58:41 EDT

josephf posted : What is Verizon's wholesale cost for the ONT?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 11:35:59 EDT

anon posted : I would call and request it be removed. Tell them you r renovating and it is in the way. You could disconnect it and not throw it away and give it to the tech when he/she comes by. These things disappear all the time. As long as you call and keep it you should be covered.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 11:25:34 EDT

Acc708 posted : As an owner, you bare a certain responsibility for your tenants. I'm sure Verizon legal goes after not only the sub of record, but property owner as well. Verizon legal is not a small business, and it knows how to recoup. Just the legal fees alone make it worth paying for. As for how they know, engineering gets involved when new facilities need to be placed after demo work takes them out, and they make sure legal is aware when that happens. When a tech goes to do an install for the next tenant, they select "ont missing" for cause to replace, triggering another report. There are several ways. The ignorance that gets displayed by the thought that it's not mine, so screw it comes back to the consumer in the end.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 01:24:22 EDT

Lexatt posted :

said by josephf:

The question was how can Verizon force someone who never had a Verizon account and doesn't have Verizon service to pay for an ONT. If they simply send a bill out of the blue the non-customer can simply throw the bill out without paying.

And then, eventually, they sell the debt to a collections agency which starts harassing you to pay up.

How does any company enforce any bill it sends? It's not like Verizon holds a gun to your head to pay your bill when you've got active service.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 00:37:01 EDT

josephf posted :

said by Branch:

said by josephf:

How can they enforce a bill against a non-customer who has no service with them?

If you damage Verizon's property you damage their property. Doesn't matter if your a user or not

If the ONT disappears it isn't necessarily the owner of the property that caused its loss. It may have been a tenant, a former tenant that moved out or anyone else.

The question was how can Verizon force someone who never had a Verizon account and doesn't have Verizon service to pay for an ONT. If they simply send a bill out of the blue the non-customer can simply throw the bill out without paying.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sun, 08 Apr 2018 00:30:21 EDT

Branch posted :

said by josephf:

How can they enforce a bill against a non-customer who has no service with them?

If you damage Verizon's property you damage their property. Doesn't matter if your a user or not

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 23:34:57 EDT

josephf posted : How can they enforce a bill against a non-customer who has no service with them?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 23:21:00 EDT

chrismeyer posted : If I had to guess it was your first scenario the two other guys I worked with were his sons and I don't think they would of ratted out their dad. And no one had leased the space yet we were just undoing the space from a previous tenant.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 23:04:07 EDT

cramer posted :

said by chrismeyer:

A few weeks later the company got billed by Verizon for the ONT. I don't know how they found out about it but they did

(a) the ONT was still live, and they noticed it dropping off the network (unlikely), (b) someone ratted him out (possible), or (c) they asked the next tenant where the ONT went (very likely.)

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 22:30:40 EDT

chrismeyer posted : Yes. As I stated in a previous post in this thread. When I worked construction the company I worked for also owned office buildings and we remodeled an office that had a ONT and my boss cut the fiber line and just threw it out even though he was told numerous times to just call and have verizon remove them. A few weeks later the company got billed by Verizon for the ONT. I don't know how they found out about it but they did

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 22:23:16 EDT

josephf posted :

said by chrismeyer:

If a ONT or any other Verizon equipment gets destroyed or thrown out Verizon charges the owner of record of record for the proprty even if there's no active service.

Even if the owner never had service in their name and never had any account with Verizon?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 22:04:22 EDT

chrismeyer posted : If a ONT or any other Verizon equipment gets destroyed or thrown out Verizon charges the owner of record of record for the proprty even if there's no active service.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 22:01:45 EDT

nyrrule27 posted : Verizon will come out and remove it with no problem. They will also provide a demo letter if your town requires it.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 21:43:35 EDT

Branch posted :

said by josephf:

said by Branch:

Painting it bright orange would be considering damaging/defacing Verizon property.

seriously you think doing all that work is easier than calling or tweeting Verizon to get it??

If a house is being demolished the owner and contractor must wait to Verizon comes down to retrieve the ONT before they can demolish the home (or apartment/floor)?

Well, they have to keep it somewhere safe. It’s not theirs to demolish. It specifically says property of Verizon.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 21:42:02 EDT

josephf posted :

said by Branch:

Painting it bright orange would be considering damaging/defacing Verizon property.

seriously you think doing all that work is easier than calling or tweeting Verizon to get it??

If a house is being demolished the owner and contractor must wait to Verizon comes down to retrieve the ONT before they can demolish the home (or apartment/floor)?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 21:40:25 EDT

josephf posted :

said by Branch:

said by josephf:

The OP indicated there's no active service or account, so who exactly will Verizon charge for a removed ONT installed on an account that had been disconnected some time ago?

Because the ONT is verizons property. You throw out their property, you get charged.

Who will Verizon charge for a discarded ONT if there's no active account or service at the premises?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 16:06:55 EDT

Branch posted :

said by tito79:

if its out door dig a hole hammer down a two 2x4s slap some ply wood on moun the ont on there with plastic clear bag and paint it bright orange mark it vz ont

Painting it bright orange would be considering damaging/defacing Verizon property.

seriously you think doing all that work is easier than calling or tweeting Verizon to get it??

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Sat, 07 Apr 2018 15:38:41 EDT

tito79 posted : if its out door dig a hole hammer down a two 2x4s slap some ply wood on moun the ont on there with plastic clear bag and paint it bright orange mark it vz ont

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Thu, 05 Apr 2018 19:43:30 EDT

Branch posted :

said by josephf:

The OP indicated there's no active service or account, so who exactly will Verizon charge for a removed ONT installed on an account that had been disconnected some time ago?

Because the ONT is verizons property. You throw out their property, you get charged.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Wed, 04 Apr 2018 18:23:55 EDT

rbeck692 posted : Often the ridicules prices are because when a house is destroyed in a fire or flood, the home owner's insurance pays the $2500 for the ONT, $500 for the cable boxes, or whatever price they want to set. No one has to pre-approve it so they just pick the highest value a company would pay without fighting too hard.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Wed, 04 Apr 2018 17:52:23 EDT

cramer posted : Because they know where they left it. Common courtesy is to not destroy or dispose of telcom gear -- save it and/or call the number on the gear to have them retrieve it (if they even want it anymore -- I have a collection of gear no one uses anymore)

I believe the legal term is "abandoned in place". It's your right to remove it, but it's their right to charge you to put one back.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Tue, 03 Apr 2018 06:58:10 EDT

chrismeyer posted : There was no active service on the office we remodeled but verizon still somehow knew the ont got removed and charged my boss

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 02 Apr 2018 22:48:18 EDT

josephf posted : The OP indicated there's no active service or account, so who exactly will Verizon charge for a removed ONT installed on an account that had been disconnected some time ago?

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 02 Apr 2018 22:42:41 EDT

PoloDude posted : Verizon "could" charge you for their equipment. Call them and have them remove it. There will be no charge.

Re: Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 02 Apr 2018 22:42:10 EDT

chrismeyer posted : I'd call them and have them remove it. When I worked in construction 2 years ago we remodeled an office in one of our office buildings and the ont got thrown out and verizon charged my boss $2500 for a new one to be installed

Gutting/Demolishing House or Floor; Must Verizon First Remove ONT?

Mon, 02 Apr 2018 22:31:16 EDT

Will Hill posted : I understand the FiOS ONT is Verizon property and it is not to be removed by the homeowner. But if there's no active service from Verizon and the house (or the floor) is being either gutted or demolished, must the homeowner first wait to have Verizon remove the ONT before proceeding with having the contractor commence the work or can he proceed to level the area including the attached ONT?