said by Eagles1221:It’s been stated several times you have to contact Spectrum to move over to the spectrum 100 meg plan
More specifically, you need to move to Charters SPP (Spectrum Plan Pricing). All plans now badge themselves as a Spectrum TV or Internet service, but under the covers one may still be on a legacy plan (L-TWC, L-BHN, or NPP (which is L-Charter)). That all the bills now say Spectrum, no matter your plan type, can be confusing to everyone, even those that know of the difference between the plans.
Moving to SPP tends to be clearly pricing/speed advantageous if one only has an Internet plan (I do not think, with the exception of one of those on the slow and cheap 3/1 plans, I have ever seen someone would not be better off after the various promos expired). Those with additional services need to do a lot more research, as there is not a one-to-one equivalence in all TV or Phone plans (sometimes a certain channel is no longer available, or only available in a much higher tier). And moving to SPP is one way, so one has to do the research before calling, chatting, walking into the office.