They have Cox voice, internet and cable with a Cox supplied modem/router- maybe a Plantronic, not sure. I am going over to hook up an Orbi router so their wireless is good throughout their home. Do I need to shut off the wireless part of Cox's router? If so, how do I do it? Thanks!
I would suggest using a slightly different name vs the same as the current one. Make sure it is on a different channel as well. Only the ones that are designed for Wi-Fi ap roaming will work correctly with the same ssid