Topic 'Re: Error 4-44-123 (And other STB error codes)' in forum 'Start.ca' - dslreports.com

Re: Error 4-44-123 (And other STB error codes)

Sun, 24 Feb 2019 09:25:58 EDT

anon posted : try to go to settings go to apps find starttv app stop it clean cche and start again

Re: Error 4-44-123 (And other STB error codes)

Fri, 25 Jan 2019 11:29:47 EDT

rocca posted :

said by Materatz1:

is this a regulatory thing?

Rights and licensing.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 19:44:40 EDT

CyberMac posted : I've had success with factory reset of the STB. In several cases it fixed random wireless LAN disconnects, unexplained Start TV app crashes, and other random weird issues. Settled the STB right down and made for a better viewing experience. That said, it's not perfect but far better than it was.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 15:34:14 EDT

Materatz1 posted :

said by mickii:

I was getting the same errors. Its not start, Its the box its self. I got tired of rebooting the box also.
Read threw the forum here. And decided to get the nvidia shield tv, it has great reviews. Havent had to reboot or relog in.
Wish we didnt have to rent their box. Or least they could upgrade to a better box.
I know this doesnt help you, but its another solution.

+1 on this. I got an Nvidia and it is way smoother and stable. No disrespect to Start, they do a great job on service and responsiveness, but I have to be honest and say the STB is junk. I have had nothing but problems with it: rebooting, lag, audio issues, memory problems. etc. With all due respect, I believe this experience is more typical than atypical. I think they need to get a better box or just let us get our own box instead of renting this one. I'm now paying for this box and I don't use it at all anymore. Still not sure I understand why we need this box though? is this a regulatory thing?

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 13:07:58 EDT

rocca posted : Give us a call, that's not typical behaviour. Thanks.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:41:59 EDT

mickii posted : Mine is collecting dust. I dont have it hooked up.

Hopefully they will drop the price to 5 bucks.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:26:41 EDT

Canuck posted :

said by PseudoShootr:

I had issues with my box for the first week until I did a factory reset on it. Once I did that, all was good. I do get the error code you mention occasionally but I've found that it occurs (IMO) when the box times out after a period of no viewing.

A push of the guide button brings it back to life and it's good to go.

Most times a channel change or opening the guide works for us too, but ~twice a week absolutely nothing works. Not even a power cycle. We just have to sit and wait for it to eventually start working again (usually about an hour).

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:25:08 EDT

Canuck posted :

said by mickii:

I've been considering getting a Shield (I know they're great boxes), but my understanding is Start requires you to have one of their STBs on your network for the service to work.

I only have one TV. So I'm not fond of paying $10/mo to rent a box that's going to sit unused.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:21:23 EDT

PseudoShootr posted : I had issues with my box for the first week until I did a factory reset on it. Once I did that, all was good. I do get the error code you mention occasionally but I've found that it occurs (IMO) when the box times out after a period of no viewing.

A push of the guide button brings it back to life and it's good to go.

Re: Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:11:23 EDT

mickii posted : I was getting the same errors. Its not start, Its the box its self. I got tired of rebooting the box also.
Read threw the forum here. And decided to get the nvidia shield tv, it has great reviews. Havent had to reboot or relog in.
Wish we didnt have to rent their box. Or least they could upgrade to a better box.
I know this doesnt help you, but its another solution.

Error 4-44-123 (And other STB error codes)

Thu, 24 Jan 2019 10:04:24 EDT

Canuck posted : GF just messaged me to let me know that TV isn't working again.

App was asking for username/password again for some reason. Each time she tried to enter the password, it was timing out before it would let her finish (Application Load Timeout - Start TV services are not responding. If the problem persists, contact your service provider.)

She plugged in a keyboard and was finally able to type it in before it timed out.

But now no channels are working - just a black screen with Error 4-44-123 on every single channel again.

This is getting tiresome...

Does anyone at Start have a chart or document that explains the different error codes the platform throws? Getting really tired of wasting time troubleshooting on our end, only to find out the error is caused by something on Start's side.