lelou
join:2012-11-06
Beaconsfield, QC
1 edit |
to Mango
Re: [Voip.ms] VOIP.MS sound issuesThanks for the quick reply. I have 12 ms latency to the PoP I use, about the same for other PoP servers in my city. Also 26 ms latency to Chicago. No ping was lost. The ATA is the only device plugged into my wifi router using a cable. I can turn off all wifi devices in the house but since my only access to the wifi router is by wifi, I can't re-enable wifi on the router after disabling it... Call quality is much better with all wifi devices of the house off.
The server I use has average latency of 12 ms. Another server in my city has 10 ms latency. Is it worth it to do the switch?
Thanks for the 1st step. Sound is good if no other device is on in the house.
2nd step is to get reliable phone through the ATA. The voice packets should not get lost as the ATA is wired? Why does having Wifi devices in the house affect the wired ATA.
3rd step : what do I do to get acceptable voice also through softphones?
Thanks !!! |
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MangoUse DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net |
Mango
Premium Member
2019-Feb-6 10:21 am
said by lelou:Call quality is much better with all wifi devices of the house off. Good troubleshooting. This indicates other devices on your network are using too much bandwidth and not leaving enough room for VoIP. You can correct this by setting up QoS on your router. I am unfamiliar with the RT-66. If you meant RT-N66u, Tomato firmware is available for your router, in case your stock firmware does not offer it. Here is how I set up QoS for VoIP with Tomato. |
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to lelou
said by lelou:Call quality is much better with all wifi devices of the house off....
Sound is good if no other device is on in the house. That gives some strong hints I would think.... 1) VoIP uses very little bandwidth, but maybe your other devices are just using up way too much. 2) How much bandwidth/speed do you have from your ISP? 3) How do you perform on a bandwidth test, such as Ookla and the one here on DSLR. » www.speedtest.net/» /speedtest4) Regarding your ASUS RT-(N)66 router, is QoS enabled?? If not try enabling it and give priority to your Cisco ATA. If QoS is already enabled, try raising the priority of the Cisco ATA. 5) On the other hand it could be something as simple as interference. I don't think you said what actual type of telephone you are using. If you are using cordless phones, you might be getting interference from other devices. Also in that regard see: » www.lifewire.com/wifi-in ··· -3971348EDIT: Mango beat me to it. |
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to Mango
said by Mango:said by lelou:Call quality is much better with all wifi devices of the house off. Good troubleshooting. This indicates other devices on your network are using too much bandwidth and not leaving enough room for VoIP. You can correct this by setting up QoS on your router. I am unfamiliar with the RT-66. If you meant RT-N66u, Tomato firmware is available for your router, in case your stock firmware does not offer it. Here is how I set up QoS for VoIP with Tomato. If the ASUS router is only wireless n, consider upgrading it to an RT-AC86U to improve overall network performance. OE |
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lelou
join:2012-11-06
Beaconsfield, QC |
lelou
Member
2019-Feb-6 11:18 am
The router is probably a RT-N56u from the pictures though it is written 65 or 66 on it. The QOS setting was ON with priority Highest for the SIP phone port 5060 tcp/udp 0~512 and Sip phone enc port 5061 tcp/udp 0~512
Wifi traffic is generally very low when we use the phone.
So I turned QoS off.
I have 16 Mb/s down and 7-8 Mb/s up after I disabled QOS. I'm pretty sure I had a lot less before I disabled QoS especially upload. I remember having trouble to get more than 1 Mb/s up. |
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said by lelou:The QOS setting was ON with priority Highest for the SIP phone port 5060 tcp/udp 0~512 and Sip phone enc port 5061 tcp/udp 0~512 Those port numbers are not correct. What needs high priority is the UDP port range used by the SPA122 for RTP. On the SIP tab of the 122 web page, check RTP Port Min and RTP Port Max. Or, if your router offers the feature, give priority to the SPA based on the physical port it's plugged into, its IP address or its MAC address. Also, make sure that the SPA's IP address is statically assigned by DHCP or is configured statically, so your QoS settings will always refer to the correct device. |
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MangoUse DMZ and you get a kick in the dick.
Premium Member
join:2008-12-25
www.toao.net |
to lelou
A couple of possible problems: port 5060 and 5061 are signalling only. Audio (RTP) by default uses 16384-16482. It could be that your audio was being treated as low priority which would certainly cause your problems. Alternately, create your rules via MAC or IP as Stewart suggested.
Additionally, if QoS restricts you from 7Mbps to 1Mbps, it is not configured correctly. If you wish to use QoS again I would rate limit it to about 6Mbps so that you get to use most of your speed, but the router still has the opportunity to slow the nonessential traffic before the link becomes saturated.
Given that you have 7Mbps up, if your internet is very lightly used, you may not even need QoS. You can experiment and see what works for you. |
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to lelou
said by lelou:The router is probably a RT-N56u from the pictures though it is written 65 or 66 on it. The QOS setting was ON with priority Highest for the SIP phone port 5060 tcp/udp 0~512 and Sip phone enc port 5061 tcp/udp 0~512
Wifi traffic is generally very low when we use the phone.
So I turned QoS off.
I have 16 Mb/s down and 7-8 Mb/s up after I disabled QOS. I'm pretty sure I had a lot less before I disabled QoS especially upload. I remember having trouble to get more than 1 Mb/s up. If you login to the router GUI, it should list what model it is. Look for N or AC to know whether or not an upgrade to AC is to be considered. Misconfigured QoS can reduce ISP throughput. You have ok ISP service... I would leave QoS OFF until you know you need it. VoIP doesn't require much bandwidth (~90 Kbps) and it sounds like your network traffic is not too high. Check for a router WAN\NAT Passthrough\SIP Passthrough setting and try disabling that. OE |
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said by OzarkEdge:If you login to the router GUI, it should list what model it is. Look for N or AC to know whether or not an upgrade to AC is to be considered. Definitely, and even if he stays with Asus firmware, he should check for firmware upgrade (checking available through the router GUI). |
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lelou
join:2012-11-06
Beaconsfield, QC |
to OzarkEdge
OzarkEdge Do you mean I should disable WAN and NAT in the WAN - Internet Connection menu on the wifi router? It would be the job of the cable modem/router to assign the IP's to the devices on the network? I remember I also tried plugging the ATA to the modem and the Wifi router to the ATA, so that all the traffic went through the ATA. That didn't work well (and that wont solve my softphone problem). The model is a RT-N65U which advertises 750 Mb/s throughput. Considering I have a 15 Mb/s cable internet plan, the router should not be the bottleneck! |
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said by lelou:OzarkEdge
Do you mean I should disable WAN and NAT in the WAN - Internet Connection menu on the wifi router? It would be the job of the cable modem/router to assign the IP's to the devices on the network? I remember I also tried plugging the ATA to the modem and the Wifi router to the ATA, so that all the traffic went through the ATA. That didn't work well (and that wont solve my softphone problem). The model is a RT-N65U which advertises 750 Mb/s throughput. Considering I have a 15 Mb/s cable internet plan, the router should not be the bottleneck! No, I mean find the WAN section tab that has passthrough settings on it and look for the one I noted. I'm assuming it's in your router firmware. Your N65 is not necessarily going to bottleneck your ISP, but its lack of wireless ac could bottleneck modern wireless clients. Also, a newer router with ac support would likely have more routing horsepower to minimize QoS type issues. Your N65 is, however, perfectly adequate for VoIP. OE |
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