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Am I getting ripped off?Internet 10/16 - 11/15 Optimum Online Incl. $5.00 Multi-Product Savings Plus FREE unlimited access to Optimum WiFi $59.95 10/16 - 11/15 Optimum 200 Add-On $20.00 10/16 - 11/15 1 Modem Rental Fee(s) (At $10.00 each) $10.00 10/16 - 11/15 Network Enhancement Fee $2.50 Total Internet$92.45 |
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Yes. You can buy a modem and get optimum 200 for 45 a month. Call and put in wife or husbands name. |
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2 recommendations |
what a shit company |
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to goldensam
You're paying full non promo pricing. |
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1 recommendation |
and the service is total crap, Just did an fcc complaint |
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1 recommendation |
And you just came here to start another complaint topic! |
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to goldensam
You could buy your own modem and save $10/month.
If your service isn’t working correctly, take steps to fix it. Whining here won’t magically get it working again. |
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dm145 join:2009-12-12 Clifton, NJ
1 recommendation |
to goldensam
20 bucks to go from 100 to 200? Yes you are getting ripped off. 100 should be fine. |
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1 recommendation |
to goldensam
said by goldensam:and the service is total crap, We can help you diagnose/fix the problem, but we need more details than "total crap". And you're not getting ripped off. You're paying the published prices for the service. |
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Anon89ede to goldensam
Anon
2019-Nov-2 10:01 am
to goldensam
Please check your bill if you're getting a special discount. I was getting 8.55 and my internet total was 64.48 without any promotion for 100 speed. |
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Anon5c111 to Bobcat00
Anon
2019-Nov-2 10:20 am
to Bobcat00
said by Bobcat00:said by goldensam:and the service is total crap, We can help you diagnose/fix the problem, but we need more details than "total crap". And you're not getting ripped off. You're paying the published prices for the service. people can get ripped off by paying published prices!. happens all the time!. |
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batterupI Can Not Tell A Lie. Premium Member join:2003-02-06 Netcong, NJ |
to goldensam
said by TheLeak3r:And you just came here to start another complaint topic! Imagen that a complaint about an ISP on this supposed forum. said by goldensam:and the service is total crap, Just did an fcc complaint What was the complaint about? If it is about the cost of internets the FCC can't help you. If it is about service I hope you kept records of all calls and what Dexter did. I filed an FCC complaint about Dexter making my life difficult tryin to activate a cable card. Altice had to answer the FCC and me by snail mail detailing what they did to correct the situation. Altice had all the details about how many times I called and when I went back to the walk in center to pickup a working cable card. They even said "sorry" in the letter. said by Bobcat00:And you're not getting ripped off. You're paying the published prices for the service. If one pays retail one is getting ripped off. |
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RMinNJ join:2003-05-06 Oak Ridge, NJ |
to goldensam
You should be able to call retention and, avoiding words like shit, get a promo.
You could save money by buying you own modem , but before you do that you should work with them to get the service working better. You didnt say what problem you were having with the service...I think folks here could help a little if you post your signal levels and describe your cabling.. Perhaps add the service plan and have them out as often as necessary until its fixed, then drop the service plan?
It could be your node is overloaded at night and "crap" is a good description.. Im not sure if they add or upgrade nodes though without folks complaining. I don't think the FCC can help with that. |
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1 recommendation |
I don't think the OP actually wants to fix the problem, if there really is one.
The best advice would be to switch to another provider that better meets his/her needs. |
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