dslreports logo
Search similar:


uniqs
3362
tlbepson
Premium Member
join:2002-02-09
dc metro

tlbepson to glnz

Premium Member

to glnz

Re: Outlook can't send verizon.net emails, using AOL mail servers.

glnz:
>>Advanced Tab - scroll all the way to the bottom and see what SSL and TLS options are checked.

OHHHH!!!!

EXCELLENT!! suggestion! I'd not thought of that because I don't use (never have) Outlook/Outlook Express. Below is a screen shot of my IE settings--Win7/Pro system and I think those may be the default as I don't remember mucking with the settings in IE:



Internet Explorer SSL & TLS settings



elzar0
join:2009-07-24
Schwenksville, PA

elzar0 to Woof Woof

Member

to Woof Woof
As of NOW, ALL of my AOL/Verizon email addresses are working again!!

I think this proves my initial suspicion that this problem was in error; some kind of glitch or a server change made by mistake at AOL, rather than them no longer supporting SSL for send anymore. But who knows, I am just glad that they work now. My accounts are still using port 465/SSL for sending (SMTP) and 995/SSL for receiving (POP3), just as they were for years b4 this problem started about a week or so ago.

I did not have time yet to install/try OUTLOOK EXPRESS CLASSIC which was something I had been researching as an option to get local 3rd party email working again, but from what I read on their website it does support the newer TLS/STARTTLS option, so I'll try to remember that for later should SSL fail again for sending/if AOL makes that a permanent change.
elzar0

elzar0 to tlbepson

Member

to tlbepson
said by tlbepson:

glnz:
>>Advanced Tab - scroll all the way to the bottom and see what SSL and TLS options are checked.

OHHHH!!!!

EXCELLENT!! suggestion! I'd not thought of that because I don't use (never have) Outlook/Outlook Express. Below is a screen shot of my IE settings--Win7/Pro system and I think those may be the default as I don't remember mucking with the settings in IE:




Interesting thanks!!!!

I am on XP, my options look like this above

There is an option there for TLS that I did not even know that I had! I guess that is where OUTLOOK EXPRESS & OUTLOOK let you select what to use, that if I were to turn that on in IE it would then be available for OUTLOOK?

Since right now my email accounts are working again for sending with SSL I am not going to change that, but thx a ton for that info, if this happens again I will try that!
tlbepson
Premium Member
join:2002-02-09
dc metro

tlbepson to elzar0

Premium Member

to elzar0
elzar0:
>>As of NOW, ALL of my AOL/Verizon email addresses are working again!!

YAY!!!

Do report back when you get a chance to install Outlook Express Classic as I'm curious and, it's nice that you now have a bit of leeway to get that done...


tlbepson

tlbepson to elzar0

Premium Member

to elzar0
elzar0:
>>I am on XP, my options look like this above

Thanks for the screenshot...I figured XP would be different than my Win7/Pro and it's nice to be able to compare...


>>There is an option there for TLS that I did not even know that I had! I guess that is where OUTLOOK EXPRESS & OUTLOOK let you select what to use, that if I were to turn that on in IE it would then be available for OUTLOOK?

I don't know as I don't really know the details of these different protocols. My guess is that it might be worth testing by checkmarking the TLS1.0 option to see if it works with your current setup--OE rather than the OEClassic you are considering installing...


elzar0
join:2009-07-24
Schwenksville, PA

elzar0 to tlbepson

Member

to tlbepson
said by tlbepson:

elzar0:
>>As of NOW, ALL of my AOL/Verizon email addresses are working again!!

YAY!!!

Do report back when you get a chance to install Outlook Express Classic as I'm curious and, it's nice that you now have a bit of leeway to get that done...


At this point I am not going to spend time on installing the Outlook Express Classic program since things are working again as is. I only intend on keeping it in my back pocket so to speak as an option to try if AOL really does completely phase out SSL. And now I have yet another option thanks to you guys to try enabling TLS in IE/Control panel, to see if that works as well!!!

This is the website page where they talk about account setup options and appear to me to support TLS/have it included with the program (?).

»www.oeclassic.com/online ··· operties
tlbepson
Premium Member
join:2002-02-09
dc metro

tlbepson

Premium Member

Kiriakos...

First...welcome to the forum...'-}]

Second, in your 2nd screenshot--the "Internet e-mail Settings" portion, the one thing I see is that you've set/chosen Port "110". Try using Port "995" for POP3. Also, I'd check mark "this server requires an encrypted connection (SSL)"


Additionally, what other options are offered in the "use the following type of encrypted connection" other than "Auto"?

elzar0
join:2009-07-24
Schwenksville, PA

elzar0

Member

said by 92183600:

I bet that no one would expect seeing a European in this topic but I have also a story to share.
I am XP Pro user and using Office small business 2003, and especially the outlook which I love the clean look of it and I trust it in the past 8 years, all my software legal and paid.

I am using internet in a productive way, I have products reviews Blog and my hosting provider this moved to a new server in Germany.

This week outlook 2003 quit sending emails too.
I have lost my sleep for four days, and I did also discover that fresh installed email servers they quit accepting security protocols TTL /SSL mainly used by Windows XP.

Unfortunately TTL /SSL listed at internet explorer 8 they have no effect to windows XP OS because this using schannel.dll and this not including support for fresher TTL protocols. (as probably happens in Win7 boxes = newer )
I did tests by using office 2007 and even outlook 2010, in both attempts Outlook will never work at XP box, simply because TTL in use by all software’s this is part of the operating system.
I do feel upset and unhappy and there is no chance to toss away my XP box this loaded with piles of legal software.
Quick solution this is Thunderbird and possibly Eudora email client (I did not test this one).
But Thunderbird seems as cheap toy, this be incapable to format correctly text used as email signature with my logo. And even this is incapable to import emails and contact from a full version outlook.
I have education of windows 2000 server MCSE, but in this case nothing helps. The war of Microsoft this pushing XP out of the market it is simply escalated.
I did explore and test a few supposed work around, POSReady patches, and even registry editing, and even forcing in use an updated schannel.dll, but nothing worked as quick patch.

If some has any advanced ideas then I am all ears

Did you try the OUTLOOK EXPRESS CLASSIC software I mentioned above? Supposedly it supports TLS and runs on XP. I was going to try that eventually but b4 I had time AOL fixed this issue on their end, so I am just continuing to use good old OUTLOOK EXPRESS that came with XP.
tlbepson
Premium Member
join:2002-02-09
dc metro

tlbepson

Premium Member

Here's the OE Classic link:

»www.oeclassic.com/online ··· operties


pauld
join:2020-04-14
La Plata, MD

pauld to jamaicaplain

Member

to jamaicaplain
Hey Guys,
I signed up specifically to comment on this thread. (Yeah, I'm 20days late doing it....) Curious at the info posted above about AOL caching ALL sent emails from POP, I found that to be true. I deleted all the sent emails from the web mail interface for the past 6 months and sure enough, I can send from Outlook on my PC again. I had that problem with Outlook before...having a too big SENT folder on my PC. I guess that was the problem here, but with the server mail.

Anyway, I was surprised and comforted to know I'm not the only one running an XP/Outlook system. By the way, I did try that OE Classic. It will import everything over (takes a while) and is quite similar. I can't remember the reason I went back to the Outlook 2002, but if things really seize up, it's an option.

Thanks again for your tips!
tlbepson
Premium Member
join:2002-02-09
dc metro

tlbepson

Premium Member

pauld:
>>(Yeah, I'm 20days late doing it....)

LOL!!! Better late than never...welcome to the forum...'-}}

I think it's most interesting that this vz/aol/yahoo crap approach of putting a copy of sent mail in the webmail portal's Sent folder when using 3rd party email software mucks up Outlook--I use Thunderbird and Eudora and it may well cause problems there but I caught this crap fairly early and I now login to the webmail portal and delete everything from the Sent folder (and the Sent folder entries in the Trash folder for that matter) multiple times daily.

I am told by AOL support that this crap is a feature/enhancement (not a bug!)...yeah right...

Drives me nuts...


elzar0
join:2009-07-24
Schwenksville, PA

elzar0

Member

Jesus Christ!!!!!!

Right now AOL/verizon email RECEIVE no longer works!!!! Only send!!!

WTF????

Anyone else using old SSL, have this problem???

First SEND using SSL broke, then it got fixed, but now RECEIVE is broken!!!!!

Anon92c32
@98.109.224.x

Anon92c32 to Woof Woof

Anon

to Woof Woof
Woof Woof,

I've been having the same problems. I attribute it to AOL having Yahoo solicit us to install their email app, thereby giving them access to our personal info on our devices. I've not installed their app and continue to be solicited and continue to have serious email problems, not just with outlook but with any email program on any device. If you go to AOL.com and search for AOL/Verizon email Settings, you'll find that they've changed the settings since you installed your email program. Change your current settings to their new settings. Your email will start working again. In a couple of months it will be broken again. Pay special attention to the ports used by imap when using SSL (which you must use). The default ports that outlook wants used to be the same as what AOL states you should use, but AOL keeps changing them. They know whomever is managing their own setting must be diligent, all others will opt to use the Yahoo app, and there's the rub. Just my 2 cents. Good luck, I bought a domain name with email hosting for a few dollars a year. Anyone who's serious about their email will end up doing this instead of leaving the status of their emails up to a bunch of thieves...
compuguy
join:2003-05-26
Burke, VA

1 edit

compuguy to elzar0

Member

to elzar0
said by elzar0:

Yes, I am the author of that thread. This problem started for me on April 2nd.

There is a lot of useful info in that thread but nothing helps me. I believe for unknown reason AOL has disabled "SSL" for SMTP/send and it only works now for "TLS". But "SSL" still works fine with receiving/POP.

My PCs are old & using OUTLOOK EXPRESS which does not mention "TLS", only "SSL" in the configuration option, which if I understand it correctly are not exactly the same thing.

Does anyone know if regular/full OUTLOOK from OFFICE 2000 supports "TLS" or just "SSL" like OUTLOOK EXPRESS does? If I knew for sure that it did I would install it & use that instead of OE, but I am afraid to install it, find it does not work either, and that it has screwed up my OE setup which at least works now for all my Verizon/AOL accounts for receiving at least.....

I doubt it. SSL 2.0 and 3.0 are deprecated (2011 and 2015 respectfully). At a minimum you need to consider installing a lightweight Linux distro, installing a more recent Operating System (Windows 7) or replace the hardware your currently using (if possible)....

Also TLS 1.0 and 1.1 have been deprecated as of March 2020: »arstechnica.com/gadgets/ ··· tls-1-0/
elzar0
join:2009-07-24
Schwenksville, PA

elzar0

Member

said by compuguy:

said by elzar0:

Yes, I am the author of that thread. This problem started for me on April 2nd.

There is a lot of useful info in that thread but nothing helps me. I believe for unknown reason AOL has disabled "SSL" for SMTP/send and it only works now for "TLS". But "SSL" still works fine with receiving/POP.

My PCs are old & using OUTLOOK EXPRESS which does not mention "TLS", only "SSL" in the configuration option, which if I understand it correctly are not exactly the same thing.

Does anyone know if regular/full OUTLOOK from OFFICE 2000 supports "TLS" or just "SSL" like OUTLOOK EXPRESS does? If I knew for sure that it did I would install it & use that instead of OE, but I am afraid to install it, find it does not work either, and that it has screwed up my OE setup which at least works now for all my Verizon/AOL accounts for receiving at least.....

I doubt it. SSL 2.0 and 3.0 are deprecated (2011 and 2015 respectfully). At a minimum you need to consider installing a lightweight Linux distro, installing a more recent Operating System (Windows 7) or replace the hardware your currently using (if possible)....

Also TLS 1.0 and 1.1 have been deprecated as of March 2020: »arstechnica.com/gadgets/ ··· tls-1-0/

Yes, I know that regular full OUTLOOK won't help either (thought I had posted about that here already but maybe it was in the other thread, I tried that back when SEND was broken b4 AOL fixed it).

If AOL does not fix this latest problem with RECEIVE I will next try Outlook Express Classic which I mentioned earlier in the thread. That (supposedly) supports TLS & STARTTLS (whatever that is) which in theory should work.
compuguy
join:2003-05-26
Burke, VA

compuguy

Member

said by elzar0:

Yes, I know that regular full OUTLOOK won't help either (thought I had posted about that here already but maybe it was in the other thread, I tried that back when SEND was broken b4 AOL fixed it).

If AOL does not fix this latest problem with RECEIVE I will next try Outlook Express Classic which I mentioned earlier in the thread. That (supposedly) supports TLS & STARTTLS (whatever that is) which in theory should work.

What you need is to use a mail client that they support, like Outlook 2007, 2010, 2013, 2016, Thunderbird, etc: »help.aol.com/articles/ho ··· net-mail

A quick google search would also lead to articles telling you what the difference is between SSL, TLS & STARTTLS: »kunder.support/knowledge ··· TLS.html
tlbepson
Premium Member
join:2002-02-09
dc metro

1 edit

tlbepson

Premium Member

compuguy:
>>What you need is to use a mail client that they support

The list of email software in the the link you provided is not a "supported email software" ("...mail client that they support") list but rather a list of"Common email client settings links". There is no reference to anything like "AOL only supports the following".

If it were truly a question of "support", then Eudora IMAP would also not work. I can retrieve mail via a Eudora defined IMAP account which uses the exact same incoming mail settings as my POP account (I can't retrieve with a POP defined account).

It appears to be a certificate issue although different from certificate issues I've experience in the past which are pretty strightforward to fix by telling the email software (Eudora in this case) that the certificate in question is acceptable.

Unfortunately with whatever crap Verzion/AOL/Yahoo (I believe it's all Yahoo fault in this instance) has done, the fix I've used before is not offered because the certificate info for the POP account is not being displayed in the way it usually is--IMAP does have the usual certificate display.


compuguy
join:2003-05-26
Burke, VA

1 edit

compuguy

Member

said by tlbepson:

compuguy:
>>What you need is to use a mail client that they support

The list of email software in the the link you provided is not a "supported email software" ("...mail client that they support") list but rather a list of"Common email client settings links". There is no reference to anything like "AOL only supports the following".

If it were truly a question of "support", then Eudora IMAP would also not work. I can retrieve mail via a Eudora defined IMAP account which uses the exact same incoming mail settings as my POP account (I can't retrieve with a POP defined account).

It appears to be a certificate issue although different from certificate issues I've experience in the past which are pretty strightforward to fix by telling the email software (Eudora in this case) that the certificate in question is acceptable.

Unfortunately with whatever crap Verzion/AOL/Yahoo (I believe it's all Yahoo fault in this instance) has done, the fix I've used before is not offered because the certificate info for the POP account is not being displayed in the way it usually is--IMAP does have the usual certificate display.


The Eudora mail client is still being supported by the HERMES Mail project (»sourceforge.net/projects ··· mesmail/). That and the source code was released by Qualcomm in 2018 (»computerhistory.org/blog ··· ce-code/). At the end of the day, the operating system still has to support a recent version of TLS (1.2 & 1.3). Windows XP doesn't support TLS 1.1, 1.2 or 1.3. Windows 7, 8.1, and 10 support it.

I get that AOL/Verizon mail is a dumpster fire as well. When I had the option to migrate my email account over during the transition period, I decided to let them delete my account. There are other free and paid email hosts that do a infinitely better job than Verizon does (Gmail, Outlook/Hotmail, Fastmail, etc).
tlbepson
Premium Member
join:2002-02-09
dc metro

1 edit

tlbepson

Premium Member

An an anon user (Anon1c5f0) in the other email thread (see: »Re: Verizon/AOL POP email SEND no longer works (???) ) discovered via a browser search on "Eudora TLSv1.2" (no quotes), that there is an ongoing project to update Eudora (here and there).

For general info on the project see:
»sourceforge.net/projects ··· mesmail/


Here are the steps I used to get Eudora "fixed" using the project's files so I can now sucessfully retrieve mail in Eudora--note I've never had a problem with virii/malware from sourceforge.net files but, I always scan anything I download before using/installing:

1. Download "hermssl.zip" (from: »sourceforge.net/projects ··· l/files/ ) and unzipped it to its own folder-- There are 2 subfolders created: __MACOSX and HermSSL

2. Backup existing installed Eudora

3. Run vcredist.exe (installs Microsoft Visual C++ 2015)--it's in the unzipped hermssl folder

4. reboot

5. Copy all the files the from the unzipped "hermssl" folder files to my Eudora installation folder (files overlaid: ssleay32.dll, .ds_store, contents.txt, libeay32.dll, license.ssl, qcss.dll, readme.ssl, readme.txt, rootcerts.p7b)

6. reboot

7. Open Eudora, check the "Incoming Mail" tab for the Personality via "Properties" and double check the "Secure socket when receiving" is set to "Required, Alternate Port"--I had changed the setting at some point when I was testing and had it set incorrectly so the "fix" appeared not to work but once I changed the setting back to "Required, Alternate Port" the "fix" worked.
8. Try and retreive mail...




Any Eudora users who try the above, please report back when you have a chance...



Rook008
Miles To Go
Premium Member
join:2002-02-05
Far Rockaway, NY

Rook008

Premium Member

Worked for me.