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Gator5000e
join:2013-09-02
Altamonte Springs, FL

2 recommendations

Gator5000e

Member

Is there an internet outage in 32701 tonight?

I can’t connect via Wi-Fi to anything. Thanks for any thoughts.

Blarghinston
join:2017-01-18
Conneautville, PA

4 recommendations

Blarghinston

Member

Looks to be a national outage. Some critical tech must have failed. I’m seeing people out in LA, and also on the east coast and in PA (where I am.) even their customer support lines are down.
Gator5000e
join:2013-09-02
Altamonte Springs, FL

2 recommendations

Gator5000e

Member

Ok. Thanks. It’s really scary how much we rely on the net these days. Might be good practice for the storm headed this way.
Gator5000e

2 recommendations

Gator5000e

Member

I tried reaching out on Twitter support. They seem to be responding somewhat but no reply to my direct message after 20 minutes.

It is amazing how rude some people are to CSRs who have no control over outages.

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

3 recommendations

antdude to Gator5000e

Premium Member

to Gator5000e

BIG OUTAGE!!

»downdetector.com/status/ ··· pectrum/ shows a lot of reports. On my side, the disconnected started at 6:35 PM PDT. I thought it was a local issue again, but nope! I can't even connect to Spectrum's own web site and app now!

djrobx
Premium Member
join:2000-05-31
Reno, NV

4 recommendations

djrobx to Gator5000e

Premium Member

to Gator5000e

Re: Is there an internet outage in 32701 tonight?

I'm down in Los Angeles. I noticed the Spectrum app has trouble loading even on my cell phone.

*Edit* ... and, back up again. We'll see for how long. Must have been something serious to mess things up coast to coast!

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

1 recommendation

antdude

Premium Member

said by djrobx:

I'm down in Los Angeles. I noticed the Spectrum app has trouble loading even on my cell phone.

*Edit* ... and, back up again. We'll see for how long. Must have been something serious to mess things up coast to coast!

Yay, it is back. Thanks God it wasn't local and short. :P
dukeside
join:2020-07-12
Los Angeles, CA

3 recommendations

dukeside to Gator5000e

Member

to Gator5000e
I called Spectrum and rep had no idea yet. Also had 2 neighbors with outages so I knew something was up. I'm back up now, but I was out for a good 30+ minutes. (Los Angeles)

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

1 recommendation

antdude

Premium Member

said by dukeside:

I called Spectrum and rep had no idea yet. Also had 2 neighbors with outages so I knew something was up. I'm back up now, but I was out for a good 30+ minutes. (Los Angeles)

It was out for me from 6:35 PM PDT to 7:24 PM PDT. I will contact them to ask for an outage credit when things calm down. :P
pip11
join:2002-07-21
Lake Forest, CA

3 recommendations

pip11 to Gator5000e

Member

to Gator5000e
In 92648 (ex-TWC), IPv4 went out but v6 was still working. Power-cycled the modem (SB6183) and everything came back.
rayvd
join:2002-02-08
Loma Linda, CA

3 recommendations

rayvd

Member

said by pip11:

In 92648 (ex-TWC), IPv4 went out but v6 was still working. Power-cycled the modem (SB6183) and everything came back.

Also had IPv4 out but IPv6 was fine. Modem power cycle didn't fix. Issue eventually cleared on its own around 7:30 PDT.

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

2 edits

antdude to pip11

Premium Member

to pip11

Major Internet Outage

said by pip11:

In 92648 (ex-TWC), IPv4 went out but v6 was still working. Power-cycled the modem (SB6183) and everything came back.

Not for me, but then I don't use IPv6 address.

An online friend, who has business class, didn't have an outage. I wonder if only residential users were affected.
antdude

antdude

Premium Member

»losangeles.cbslocal.com/ ··· stomers/, but it also mentioned other states.

rebus9
join:2002-03-26
Tampa Bay

rebus9 to Gator5000e

Member

to Gator5000e

Re: Is there an internet outage in 32701 tonight?

Quoting from NANOG: "There was a train derailment in Tempe, AZ yesterday AM that partially collapsed a bridge that had a bunch of glass [fiber] running over it. Possibly related."

twalls
join:2014-06-11
Tampa, FL

twalls to Gator5000e

Member

to Gator5000e
Still down for me in Tampa, FL. Started around 12:30 AM.
kmdean
join:2012-06-22
Orlando, FL

kmdean

Member

Been down since 12:22am in Orlando 32822

rebus9
join:2002-03-26
Tampa Bay

rebus9 to twalls

Member

to twalls
said by twalls:

Still down for me in Tampa, FL. Started around 12:30 AM.

Have you power-cycled the modem? I have business locations all over the area on Charter. A few went down for single-digit minutes overnight in the 3-4 a.m. hours. Probably maintenance.