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to chrismeyer
Re: Upstream power levels high - likely the grounded connectorsaid by chrismeyer:Yeah it's not supposed to just pop out like that. Call Comcast and have them send a tech out to repair that cable. Odds are that cable has gotten water in it. Also who, Xfinity or me the customer, will be responsible for a problem at that point. I agreed, when ordering the repair that there could be a charge up to $70. The lady also said there might not be any charge if deemed to be Xfinity's problem. It is a ground connector originally installed by Comcast in 2012 on new internet service. |
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The grounding block and the drop cable are the responsibility of the cable company |
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to nine9s2
The outside ground block is a bit of a grey area. That said, a seasoned tech can terminate that in under 30 seconds, so if that's the only problem you're probably not gonna be charged.
Also, perhaps I can't see it, but I don't see a grounding wire on that. On a long run (assumed because of the RG11 on the right) you really should have it. |
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said by Demonfang:Also, perhaps I can't see it, but I don't see a grounding wire on that. On a long run (assumed because of the RG11 on the right) you really should have it. There is a heavy gauge single wire screw connected to the side and back of the F to F grounding bridge. It goes about 5 feet to a grounding stake that is in the ground. I checked both screw connectors, one on that bridge and one on the metal stake . They are very tight. |
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That's your grounding wire that bonds the coax to your house ground. He was referring to your coax drop from the Comcast tap. But you don't need an rg-11 cable you just need to have that bad compression fitting replaced. |
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said by chrismeyer:That's your grounding wire that bonds the coax to your house ground. He was referring to your coax drop from the Comcast tap. But you don't need an rg-11 cable you just need to have that bad compression fitting replaced. No idea. The drop is on a major utility line and runs down a pole. There are grounding wires down the pole, but not sure what they connect as there are about 8 cables on the pole and electrical cables. |
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to chrismeyer
I see it now, the shadow is barely visible, pic is at just the right angle to obscure it.
And I was referring to the rg11 incoming from Comcast, the fat connector gives it away. Internal only needs rg6, but on long runs rg11 is used from tap to house/grounding block because lower loss. |
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I assume the tap is in good shape. About two months ago I noticed the fasteners had broken and my cable was flapping on that utility pole. An Xfinity field person came and re-fastened it. He did a good job on that, adding more fasteners than before, so I assume he inspected it. I asked him to inspect it because a few years earlier squirrels had chewed on the cable somewhere. |
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to Demonfang
Oops my bad I somehow read that backwards sorry about that. Yes you are absolutely correct and the rg 11 |
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said by chrismeyer:Oops my bad I somehow read that backwards sorry about that. Yes you are absolutely correct and the rg 11 I am confused. Is there something additional that I should check? |
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Nope. You just need to get Comcast out to fix that cable. I just misread his post. |
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