Topic 'Sneaky bastards removed Cablecard credit from my bill' in forum 'Comcast XFINITY TV' - dslreports.com

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 05 Jan 2021 10:39:19 EDT

GTFan posted : Yep, my old contract was up and I switched to an S&E plan so my COE credit is gone. But I got a better plan for the same money after all their fees (even with the BS RSN fee increase) so it's all good.

Re: Sneaky bastards removed Cablecard credit from my bill

Mon, 04 Jan 2021 18:06:38 EDT

b10010011 posted :

said by dishrich:

At least some areas are getting in their new pricing lists, that CC's are now NO charge at all...s

Hey look at that!
No cablecard or additional outlet fee :p

Re: Sneaky bastards removed Cablecard credit from my bill

Wed, 16 Dec 2020 12:58:10 EDT

anon posted :

said by Devious:

Here is my areas rate card effective in 1/2021 and no mention of the discount.

S&E pricing may be simpler and easier for some, but the one thing that seems clear is that it is sufficiently different that all our past understanding about service fees need to change all over again. Now that all the (newer) bundles (or month-to-month) pricing no longer include even the first STB there is no COE discount because there is no included STB. And, of course, those still on past bundles have to deal with the various bundle adjustment fees on those plans when they were entered into (and I suspect most people do not keep a copy of the rate card at the time they entered into a new bundle).

Re: Sneaky bastards removed Cablecard credit from my bill

Wed, 16 Dec 2020 00:14:10 EDT

anon posted : I'm talking about the fine print in the bill, you know, "good news! The channel you never heard of is now available in HD" and various other things.

So I just checked the October rate card and there's no change. Same as the July rate card.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 23:10:00 EDT

srtdodge05 posted : On my October rate sheet if you have Xfinity starter tv service with a cable card you get a $5 credit. Any other plan you get no discount.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 23:03:50 EDT

Devious posted : Here is my areas rate card effective in 1/2021 and no mention of the discount.

I thought it used to be over in the equipment area.

[att=1]

rates.pdf
292,453 bytes

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 22:45:42 EDT

srtdodge05 posted : Weird. I now my area got a updated rate sheet on October 1st and I'll have a new one in January.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 22:30:58 EDT

anon posted : Ok, I just checked the October bill. Nothing.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 22:26:54 EDT

srtdodge05 posted :

said by Anon9acd6 :

Also I checked last month's bill, and there was no notification of any December price changes. So no advance notice, and no contemporaneous explanation.

Check October they made changes back then.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 22:25:27 EDT

anon posted : Also I checked last month's bill, and there was no notification of any December price changes. So no advance notice, and no contemporaneous explanation.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 22:12:42 EDT

Devious posted :

said by dishrich:

I used to get the COE credit for my CC, but when I switched to the new Simple & Easy pricing back this past May, my CC is now $0 rated, so I no longer get the COE credit.

Actually it is because the new packages do not include equipment as it is that the COE discount depends on.

So be careful about changing your plan if you currently get the discount.

[att=1]

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 21:51:58 EDT

srtdodge05 posted : Maybe area the card is still free. I noticed some area's it went from $5 to 7.50. Was $9.95 about 4yrs ago.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 21:46:31 EDT

anon posted : As I said, the credit not only exists, it's increasing. That's according to the very same mailing.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 21:36:50 EDT

srtdodge05 posted : Check your rate sheet to see if they still offer the credit.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 21:30:06 EDT

dishrich posted :

said by Anon9acd6 :

The outlet fee is for second (and third etc) devices. I only have one cablecard so that never applied to me.

Well that might not necessarily be the case...on S&E pricing, there IS an "outlet fee" even on the 1st box, which currently is $5 each - but I'm assuming that you are NOT on S&E pricing then...

Unfortunately along these lines, I just went over my new bill w/the new increases that kick in the new year...I notice now that buried in those increases, it appears:
-TV subs that are NOT on S&E pricing, that are paying $10 an outlet above their 1st, will be having those fees LOWERED to $7.50. (I assume their 1st outlet is still free &/or included in their base package)
-TV subs ON S&E pricing, that were paying $5 on ALL outlets, are having those RAISED to $7.50!
So I guess I should have stayed on legacy pricing, now that those subs are - at least for now - still getting their 1st outlet free. :mad:

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 21:08:00 EDT

anon posted : The outlet fee is for second (and third etc) devices. I only have one cablecard so that never applied to me.

Re: Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 20:58:54 EDT

dishrich posted : BUT...are they (still) charging you for the CC (outlet charge) at all?
At least some areas are getting in their new pricing lists, that CC's are now NO charge at all...so not sure why then those same subs would get an COE credit to begin with.
I used to get the COE credit for my CC, but when I switched to the new Simple & Easy pricing back this past May, my CC is now $0 rated, so I no longer get the COE credit.

»[Price] Rate change - specific question (not rant/complaint)

Sneaky bastards removed Cablecard credit from my bill

Tue, 15 Dec 2020 19:11:11 EDT

anon posted : So my December bill went up by $5 because they removed the "Customer Owned Video Equipment Credit", aka Cablecard credit, from my bill.

This is NOT an official price change. In fact, the credit is increasing by $2.50 next month. Somebody just arbitrarily decided I wasn't paying enough, or wouldn't be paying enough next month when the credit increases.

They probably WANT me to call and complain about this "billing error", so they can try to sell me their various overpriced crap.