tyrodome
Premium Member
join:2004-02-18
USA |
tyrodome
Premium Member
2021-Oct-17 3:00 pm
[Voip.ms] What if VOIP.MS offered business VOIP à la RingCentral?This seems unlikely, but I find it interesting to think about:
If VOIP.MS were to start offering non-BYOD phone service for businesses, what would they need to change? My guesses are below.
==================================================
• They'd sell or lease phones, so for the first time, they'd need a shipping/receiving facility, possibly one in Canada and one in the USA. For sold devices, they'd probably provide repair and warranty service. These facilities and services would be expensive to start and run (and would represent a big change for a company that's now purely virtual).
• They might need to lock leased phones to prevent customers from driving themselves into a ditch.
• They'd charge per deployed phone ("seat"), probably between $15 and $25 per month for either unlimited calling or some ample bucket of minutes.
• They'd need to advertise.
• Their call center costs would rise to cover sales and equipment troubleshooting.
• They'd probably have to become more organized and communicative.
• Given VOIP.MS's established niche and customer base, any such new service might best have a website separate from VOIP.MS's. And a flashier brand name.
What am I wrong about?
What else might might they need to do?
Would this be a good business move for VOIP.MS? (I doubt it but I'm no expert). |
|
 mozerdLight Will Pierce The Darkness
MVM
join:2004-04-23
Nepean, ON |
mozerd
MVM
2021-Oct-17 4:23 pm
Is Every Telecom Company a “VoIP” Company Now?THE SWITCH TO VOIP BY PHONE COMPANIES After that long journey, VoIP in 2017 looks very different from what it was at the beginning. Things have changed to an extent that many telephone companies are considering retiring the PSTN network in favor of VoIP altogether. Some countries are far behind others in this respect. Regulatory agencies in the US have already approved field trials for VoIP powered networks but there is still a long road ahead.
A fact that is not very well known among the general population is that even landlines are being powered by VoIP behind the scenes. The number of landline connections has steadily declined over the years, thanks to the growth in mobile and VoIP industries. Even those companies that used to operate traditional phone networks are now switching to VoIP, although it is quite slow. Again there are many reasons for this change.
The first and foremost reason is that VoIP makes business sense. Most people are now aware that VoIP is far less expensive than traditional phone calls. Some carriers have incorporated VoIP calling into their networks so that users make such caused by default. There are plenty of third-party apps and services that help users to reduce their monthly phone costs through VoIP as well. So phone companies need to find a way to monetize this new service instead of trying to fight it.
Another reason for the switch to VoIP is aging infrastructure. The older generation copper line network is becoming old and requires ongoing maintenance. More and more users switch to VoIP networks and services every year. So it makes little sense to keep repairing and fixing the PSTN network for the remaining low volume of calls. As the market demand for VoIP grows, there is no financial incentive for companies to maintain two separate networks that essentially serve the same purpose. |
|
| |
to tyrodome
said by tyrodome:Would this be a good business move for VOIP.MS? (I doubt it but I'm no expert). ANY of the BYOD companies could do this---if they wanted to undergo severe plastic surgery and extensive personality reconstruction. As well, it's a very competitive business. You're up against players such as RingCentral, 8x8, Nextiva, Vonage Business, OnSip (now part of Intrado).... |
|
| |
to tyrodome
VoIP.ms may be better off growing their Reseller business... and let resellers model their business for their intended markets. OE |
|
AsherN
Premium Member
join:2010-08-23
Thornhill, ON |
AsherN
Premium Member
2021-Oct-17 6:00 pm
They have a whole lot of work fixing their "reseller" business. Right now it's an effing mess. ALL inbound calls are logged against the master account. There is no way to pick a sub-account and see all the associated DIDs. There are ways to set markup or create a proper invoice to send to clients. |
|
 SysOp
join:2001-04-18
Atlanta, GA |
to tyrodome
Forget all that nonsense and get business phone service from your ISP or local phone company or let your IT manager handle it. |
|
