Comcast XFINITY → msg deleted

Devious just made a good point you are violating the terms of service you agreed to.

He could be running an ebay store selling tater tots that look like US presidents. Even if he is running a Fortune 500 company out of his house on a comcast residential connection, at the end of the day that is irrelevant. He needs two connections. Maybe he lives where there are no other HSI options.

He does not need two connections, he wants two connections because he can't control his own children.

Why this is Concasts' fault is beyond be.

Who are you to determine "need" vs "want"? This is something Comcast can do if asked the right way.

Is this actually enforced? I'm betting millions of people are using Comcast residential accounts to work from home, especially since March of last year. I haven't heard of anyone being disconnected for this.

I wonder the same thing too

I don't think they read WFH as being a business use. I think it takes more like running a server farm or something to trip that trigger. Something that puts a high load upon the system. And I also don't think you will find them trying to down-sell someone that requests business service that doesn't need it. Someone may choose to go that route to get the higher (better?) support/speed.

Technically, Ebay/Etsy sellers could be considered a business. Even someone accessing a commercial site might lead someone being a business use (B2B?).

It was more because the resi service is for "entertainment" purposes only. There's no speed guarantee or uptime warranty or time to repair guarantee.

When I was there, Biz service could have all three of those things.