said by FlatWorld:Despite my neighborhood having literally 2 FTTP providers, we still have homes just built that sign up for Spectrum cable internet. You would be surprised at how many people have absolutely no understanding of how Internet is delivered. The majority of consumers believe that any “Wi-Fi line” is just as good as the other.
In my new construction neighborhood virtually everyone is signing up for AT&T Fiber and not Spectrum. Like clockwork, the homes close, then 2 days later, you see the AT&T truck.
The one neighbor I knew who went with Spectrum didn't understand that AT&T was offering fiber, and switched as soon as she found out. AT&T Fiber is both cheaper and faster, so it appeals to both the technical and non-technical people. I think if Spectrum made a better attempt to compete on price they might have picked some of these customers up, because as you say, a lot of them don't care about the underlying tech.
This neighborhood has a lot of affluent retirees 50+. What I found most shocking is how many of them are cutting the cord. A lot of them say they broke their TV watching habits during the pandemic, so they figure it's a good time to try the internet based services.