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www.theregister.com/2022 ··· _action/quote:
The Monetary Authority of Singapore says it is considering supervisory action against Southeast Asia's second largest bank, Oversea-Chinese Banking Corporation (OCBC), which was criticised for its incident response to a widespread phishing scheme across the island nation. ... The phishing scheme first appeared at the start of December 2021 and became more aggressive through the holiday period. By the end of the month, the Singapore Police Department reported the scam had affected 469 customers and taken over SG$8.5m (US$6.3m/ £$4.62m). Victims receive an unsolicited SMS that appears to be from the bank and asks the account holder to click a link to resolve account issues. Once that link is clicked, victims are redirected to a fake bank website where they provide their login details. They won't know they've been scammed until they receive a notification of unauthorized transaction charged to their account. ... One mother of seven ... she claimed, "OCBC's hotline is not equipped to immediately handle scams which are in progress." ... OCBC said it issued multiple alerts and warnings including SMS messages to all customers on 30 December 2021 and 4 January 2022.
So if I read this right : bunch of ppl clicked the link and lost their money, calls to the bank (seemingly) went to the circular file, bank counterclaims they did due diligence by notifying customers of the scam, govn't grabbing the big stick and waving it over the bank...
Take what you will from this. I take it as a free (re)education in practicing safe hex, ESPECIALLY SMSes claiming to be from your [insert here] institution that must be acted on "urgently."
Regards