http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312366 en Fri, 25 Mar 2022 16:18:52 EDT Fri, 25 Mar 2022 16:18:52 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33322373
20 minutes after he left, we lost internet, tv and phone. Two hours with phone tech support (on my cell), and they were able to get the internet running, but not tv or phone -- so they scheduled a return visit for Sunday (between 11 and 3).

Shortly after I hung up, we lost internet for good.

Anyway, they came back today at 3:00pm, and got everything working again. Among the problems, but not the only one, was that the power wire was disconnected in the ONT. It's possible that it spontaneously disconnected in the middle of a software download, since much of the software was corrupted and had to be reloaded.

I'm hoping, maybe, to watch the Olympics tonight.]]> http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33322373 Sun, 06 Feb 2022 19:26:18 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312842 http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312842 Wed, 26 Jan 2022 06:28:25 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312841 http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312841 Wed, 26 Jan 2022 06:27:41 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312783 http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312783 Tue, 25 Jan 2022 23:50:56 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312527
I gave up the grandfathered Ultimate and ended up with 300MB internet, TV One with Most + HBO/Cinemax, 4 boxes, and home phone for $239 (including taxes).]]> http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312527 Tue, 25 Jan 2022 17:42:56 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312405
Now, there are people in this forum that still have the old Ultimate TV HD tier even after their contract ran out, but - and they'll correct me if I'm wrong - I don't think they ever upgraded to Fios One. Doing that might trigger the end of that package.

I think you're gonna need to speak with somebody though. Try 844-837-2262. They're quite knowledgeable at that number. At least that's been the case for me. Good luck.

Oh, I pay $207 a month with GB internet, Fios Most TV, Premium DVR and four boxes (two Fios One, two Fios One Minis).]]> http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312405 Tue, 25 Jan 2022 15:01:46 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312387 http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312387 Tue, 25 Jan 2022 14:35:35 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312380 http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312380 Tue, 25 Jan 2022 14:31:39 EDT http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312374
My bill is $178 or so with FIOS One, 200MB internet, includes DVR, and I have 2 set top boxes. Don't have phone service. I pay extra for Cinemax/HBO $25 (included in the $178 price)

Hope that helps. Try trimming down the # of boxes if you can get away with it. I'm down to 2 and don't miss the ones I have since returned.]]> http://www.dslreports.com/forum/Re-STB-Upgrade-is-any-of-this-true-33312374 Tue, 25 Jan 2022 14:27:23 EDT http://www.dslreports.com/forum/STB-Upgrade-is-any-of-this-true-33312366 -- DVR, plus some STBs and DAs
-- FiOS Ultimate TV HD, w/ free HBO + Cinemas (I'm on Long Island, NY)

I was interested in upgrading to FiOS One.

The website widget says "Same Price," yet when I click on it my estimated monthly cost (at the top of the page) goes from $207 to $248, plus taxes, plus "With this selection, your TV package will no longer include HBO and Cinemax."

So I got into the online CSR chat. "James" says my price won't change, and I'll keep HBO and Cinemax. I told him that's not what the website says. At which point the chat malfunctioned.

Which is actually correct?

I don't yet want to actually speak to a CSR on the phone, since historically that ends with me in a white-hot rage.]]> http://www.dslreports.com/forum/STB-Upgrade-is-any-of-this-true-33312366 Tue, 25 Jan 2022 14:20:14 EDT