Topic 'Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC' in forum 'Canadian Broadband' - dslreports.com http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333046 en Sat, 26 Mar 2022 03:41:18 EDT Sat, 26 Mar 2022 03:41:18 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33342030 said by Teddy Boom:

Just now I'm thinking, with VERY high tariff rates, off tariff agreements are going to start driving the indy ISP market more than ever.

Not a bad guess I made there, but I didn't go nearly far enough! :)

Seems like what happens now is: Indy ISP goes to Bell hoping to negotiate an off-tariff deal, and Bell says, "no way, but we'll give you $XX/customer to disappear."

Where $XX = about $25? $40 maybe?]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33342030 Mon, 28 Feb 2022 19:25:49 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339940 said by jeffrey15287:

lol guess that small dail up provider from st mary's that one of my family members let me use there log in info for when i was a kid didn't like me to much then lol. i used that thing 24/7 for like 2 years downloading tv shows and movies off kazaa 1 full day to download a tv show 3 days for a movie.

Honestly, the only time it counted was on Sunday evenings.

We had a feature in our RADIUS server that would block more than one connection at a time, but it wasn't reliable (sometimes lost track of session states), so you could end up blocking a legitimate caller - which is why we went the warning route.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339940 Sat, 26 Feb 2022 13:13:34 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339927 said by HeadSpinning:

said by jeffrey15287:

plus back in the late 90s when all they had was dailup they were like one of the only providers who would put a limit on how many connections there could be to 1 account. a guy i worked for let me use his account and if anyone else was online on the account no one else could connect. yet bell or any other small provider could careless if more then 1 person used the account and none of them put any limits on. like it was dialup even if 5 people used 1 account how much data would they use in a month a few gigs lol.

Oh that's not true. Lots of smaller providers either block duplicates or wish they knew how to. It was jamming up the dialup pools with non-paying customers at peak times.

We had scripts that ran a couple of times a night and sent duplicate warnings off to customers. If the customer was a repeat offender, they were suspended until they called in and were read the riot act.

Bell of course didn't care. They had all the phone lines they wanted, and anyone sharing a dialup account was less revenue for an independent ISP.

lol guess that small dail up provider from st mary's that one of my family members let me use there log in info for when i was a kid didn't like me to much then lol. i used that thing 24/7 for like 2 years downloading tv shows and movies off kazaa 1 full day to download a tv show 3 days for a movie.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339927 Sat, 26 Feb 2022 13:01:04 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339722 said by jeffrey15287:

plus back in the late 90s when all they had was dailup they were like one of the only providers who would put a limit on how many connections there could be to 1 account. a guy i worked for let me use his account and if anyone else was online on the account no one else could connect. yet bell or any other small provider could careless if more then 1 person used the account and none of them put any limits on. like it was dialup even if 5 people used 1 account how much data would they use in a month a few gigs lol.

Oh that's not true. Lots of smaller providers either block duplicates or wish they knew how to. It was jamming up the dialup pools with non-paying customers at peak times.

We had scripts that ran a couple of times a night and sent duplicate warnings off to customers. If the customer was a repeat offender, they were suspended until they called in and were read the riot act.

Bell of course didn't care. They had all the phone lines they wanted, and anyone sharing a dialup account was less revenue for an independent ISP.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33339722 Sat, 26 Feb 2022 07:12:01 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33338668 said by haar:

made me switch to ebox…

I hope Bell works out for you but price increases wouldn't surprise me.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33338668 Thu, 24 Feb 2022 21:57:32 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33338452
plus back in the late 90s when all they had was dailup they were like one of the only providers who would put a limit on how many connections there could be to 1 account. a guy i worked for let me use his account and if anyone else was online on the account no one else could connect. yet bell or any other small provider could careless if more then 1 person used the account and none of them put any limits on. like it was dialup even if 5 people used 1 account how much data would they use in a month a few gigs lol.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33338452 Thu, 24 Feb 2022 18:34:03 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33337778
Rogers increases prices and keeps the tiers the same. Right now their speed for about the same price is only 150mpbs compared to Teksavvy at 500mbps.

Teksavvy has doubled the speed and only increased $17 over several years. I think the Teksavvy bump is much more reasonable for the consumer.

And most of the TPIA's dropped prices or gave free speed increases with the CRTC order before reversing their own order and forcing TPIA's into putting them back up making the TPIA's look like the bad guys.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33337778 Thu, 24 Feb 2022 10:57:47 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33337741 said by BMJ:

40% ??? Could you explain what plan you have and what have change ?

WRT teksavvy… the 250 plan was once 90 a month. then it was replaced by 300, for another 5 dollars. then the 500 arrived. Teksavvy then grandfathered the 300. the 500 is now ~106.95…

the last increase of 3 dollars made by Teksavvy , made me switch to ebox…

so teksavvy has shown no mercy in price increases. only rogers increases more often...
yes, ebox increased prices but, they did the unthinkable, they removed the price increase…]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33337741 Thu, 24 Feb 2022 10:28:58 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33334603 http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33334603 Sun, 20 Feb 2022 21:21:46 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33334223 http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33334223 Sun, 20 Feb 2022 14:29:15 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333624 said by weblurker:

Sometime in the past, someone discovered a way to monetize customer loyalty. After 10 years buying from the same company, they double the price to that loyal customer.

The pricing strategy you are thinking of is prominent among companies who primarily sell services. It rarely takes 10 years to start cranking the screws. It's not exactly 'exploiting loyalty' .. I often site 'price discrimination', but that isn't exactly right either.

said by weblurker:

Thanks. I'm wondering if all ISPs increased their prices due to the CRTC decision or if a few ISPs are using the CRTC decision as an excuse for a big price increase.

All indy ISPs have increased their prices, yes! The exact extent, and which speed tiers have seen greater or lesser impact at which ISP varies.

Keep in mind that there are off-tariff agreements with sales targets and lots of other manipulative wholesale pricing schemes out there. I believe at some point(s?) around 2016 Bell had a free install promo open to basically all indy ISPs. Meanwhile, there are sure to be 1:1 agreements as well. Just now I'm thinking, with VERY high tariff rates, off tariff agreements are going to start driving the indy ISP market more than ever.

With that in mind, it's possible Execulink decided to adjust which services they choose to emphasise. It's possible their cost structure is just different than another ISP. Or, maybe you are right, and they've decided to start milking slow-lane customers to subsidize gamers. Who's to say?

===============
I probably shouldn't continue, but I guess I'm in a mood :)

said by weblurker:

I should clarify what I meant. I checked Teksavvy today and their 6 Mbs unlimited account is still $44.95/month. My comment about Teksavvy was that Teksavvy hasn't increased their 6 Mbs, unlimited account from $45 to $61/month.

This is why I bothered answering at all. In general though, your tone reads as kind of .. petulant .. like the people who are upset that ultra discount providers give ultra discount levels of service?]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333624 Sat, 19 Feb 2022 15:45:07 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333603 said by Compatico:

All third party providers got stuck with this BS flip/flop from the CRTC.
I'm with Start and mine went DOWN from 85 to 60 in 2019. And now it's gone back up from 60 to 70 to 80 on a 120mbps plan.

Thanks. I'm wondering if all ISPs increased their prices due to the CRTC decision or if a few ISPs are using the CRTC decision as an excuse for a big price increase.

It looks like Execulink might be copying what Start did.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333603 Sat, 19 Feb 2022 15:15:41 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333583
I've read about this kind of "Forcing Function" customer management and experienced it twice with car insurance.

After buying car insurance from the same company for 10 years, the insurance company doubled the premium. I had no claims. I switched to another company that offered the same price as I used to have.

After 10 years with that company, they doubled the premium. Again, I had to claims and switched.

Sometime in the past, someone discovered a way to monetize customer loyalty. After 10 years buying from the same company, they double the price to that loyal customer.

The company is gambling that fewer than half of those customers will switch. If that happens, the profit level increases in two ways. First, they get more revenue from a smaller customer base. Second, the smaller customer base imposes lower costs.

I suspect Execulink is making the same gamble. They've increased the price of their 6 Mbs service by 75%, but in two stages. First from $35 to $44. That was to condition their customer base to large price increases. That was smart because Teksavvy's price for 6Mbs is $45, so very few people will switch. The second step was the increase from $44 to $61. Making the price increase in one 75% step would have resulted in a massive number of defections.

$17 out of $61 is about 28%. If fewer than 28% of their customers switch, Execulink is ahead in revenues and profits. If some of those customers upgrade to the $63/month 15 Mbs service, even better.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333583 Sat, 19 Feb 2022 14:57:34 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333580 said by Anonec829 :

Hey a fellow slowlaner :) There isnt too many of us left on service under 10mbps methinks.

I've been on Lightspeed 5mbps cable @ $25 a month since 2016... should I be expecting a massive increase in rates soon?

Heh. Yes, I'm with you on the Internet SuperSlow Highway.
You probably have the same use pattern as me. I don't stream TV. Browsing, instant messaging and the occasional YouTube video.

Maybe Execulink is just using the CRTC decision as a smokescreen to justify a very large price increase. Although Compatico went through the same price rollercoaster with Start.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333580 Sat, 19 Feb 2022 14:43:33 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333330 said by weblurker:

I should clarify what I meant. I checked Teksavvy today and their 6 Mbs unlimited account is still $44.95/month. My comment about Teksavvy was that Teksavvy hasn't increased their 6 Mbs, unlimited account from $45 to $61/month.

I dont know, but given how little bandwidth the 6meg DSL can carry in the modern era, I'm not sure if it costs them all that much.

Also I don't recall if or how much the tariffs for the legacy DSL went up from that proposed 2019 decision that many ISP's based its lower prices on.

Maybe they keep the legacy DSL at a lower price point even if it barely breaks even or maybe even a slight loss, which they recoup on the higher tiers. I dunno.

$61 is lunacy for legacy DSL though. ]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333330 Sat, 19 Feb 2022 10:03:59 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333293 http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333293 Sat, 19 Feb 2022 09:18:35 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333171
I've been on Lightspeed 5mbps cable @ $25 a month since 2016... should I be expecting a massive increase in rates soon?]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333171 Sat, 19 Feb 2022 00:51:30 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333122 I'm with Start and mine went DOWN from 85 to 60 in 2019. And now it's gone back up from 60 to 70 to 80 on a 120mbps plan.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333122 Fri, 18 Feb 2022 22:43:05 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333117 said by HiVolt:

said by weblurker:

I see that Teksavvy hasn't (yet) changed their monthly rates.

TekSavvy has raised prices several times already.

I should clarify what I meant. I checked Teksavvy today and their 6 Mbs unlimited account is still $44.95/month. My comment about Teksavvy was that Teksavvy hasn't increased their 6 Mbs, unlimited account from $45 to $61/month.

Does anyone know if Teksavvy will be increasing the price of the 6 Mbs account?

I'm thinking about switching from Execulink to Teksavvy but that would be pointless if Teksavvy then increased their price from $45 to $61/month.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333117 Fri, 18 Feb 2022 22:39:26 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333113 said by BMJ:

40% ??? Could you explain what plan you have and what have change ?

My account is 6 Mbs. For years it cost $34.95/month with a 400G monthly byte cap. A few months ago Execulink changed the account to $44/month unlimited. Now they've changed the price to $61/month. $17/$44 = 38.64% increase. Or, from the original price of $35/month, $26/$35= 74.29% increase.

My question was, is Execulink alone in implementing such a large increase? The CRTC decision should have affected all 3rd party ISPs.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333113 Fri, 18 Feb 2022 22:35:48 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333089 http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333089 Fri, 18 Feb 2022 22:07:06 EDT Re: Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333061 said by weblurker:

I see that Teksavvy hasn't (yet) changed their monthly rates.

TekSavvy has raised prices several times already.]]> http://www.dslreports.com/forum/Re-Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333061 Fri, 18 Feb 2022 21:33:08 EDT Execulink increased their monthly fee from $44 to $61 because of the CRTC http://www.dslreports.com/forum/Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333046
"In May 2021, the CRTC stunned everyone when they decided to completely reverse their 2019 regulatory decision. The end result is that we will continue to pay the much higher access rates introduced in 2016. This has forced Execulink, along with the other independent telecom companies, to evaluate their offerings and make some difficult decisions. Regretfully, we are left with no choice but to raise our wholesale internet rates and eliminate some older internet plans in order to continue providing the quality of service and support you deserve."

Have other ISPs increased their rates by the same almost 40% increase, and for the same reason? I see that Teksavvy hasn't (yet) changed their monthly rates.]]> http://www.dslreports.com/forum/Execulink-increased-their-monthly-fee-from-44-to-61-because-of-the-CRTC-33333046 Fri, 18 Feb 2022 21:14:36 EDT