http://www.dslreports.com/forum/Re-Phoenix-bad-again-3550643 en Sat, 26 Mar 2022 03:54:26 EDT Sat, 26 Mar 2022 03:54:26 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3670074 »/quali ··· /794212
then this a minute later
»/quali ··· /794218

[text was edited by author 2002-06-26 03:20:33]]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3670074 Wed, 26 Jun 2002 03:12:50 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3669904 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3669904 Wed, 26 Jun 2002 02:23:39 EDT http://www.dslreports.com/forum/Re-Modem-Dropping-3662695
Suffice it to say, I traded out for another brand (RCA) and it has worked fine for months.]]> http://www.dslreports.com/forum/Re-Modem-Dropping-3662695 Tue, 25 Jun 2002 12:49:08 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3657014 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3657014 Mon, 24 Jun 2002 20:30:11 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656893 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656893 Mon, 24 Jun 2002 20:15:41 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656802 --
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656802 Mon, 24 Jun 2002 20:05:12 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656487
2002-06-24 18:17:30 EST: 585 / 444
Your download speed : 585356 bps, or 585 kbps.
A 71.4 KB/sec transfer rate.
Your upload speed : 444444 bps, or 444 kbps.

there's no way my upload is that high. Plus, that's the fastest download speed I've gotten yet, which is still 6x slower than what it should be.

This is the line quality with the new IP too...

»/quali ··· l/792985

Still not good at all :(]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656487 Mon, 24 Jun 2002 19:36:08 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656043
»/quali ··· l/792951]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3656043 Mon, 24 Jun 2002 18:47:07 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3648628 /quali ··· l/792250]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3648628 Sun, 23 Jun 2002 21:20:28 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3641493 2002-06-22 21:42:40 EST: 3020 / 289
Your download speed : 3020643 bps, or 3020 kbps.
A 368.7 KB/sec transfer rate.
Your upload speed : 289435 bps, or 289 kbps.
Seems like broadband .. above the 1mbit barrier! ]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3641493 Sat, 22 Jun 2002 21:43:58 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3640597
2002-06-22 19:30:46 EST: 2882 / 208
Your download speed : 2882575 bps, or 2882 kbps.
A 351.8 KB/sec transfer rate.
Your upload speed : 208116 bps, or 208 kbps.
Seems like broadband .. above the 1mbit barrier!
--
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3640597 Sat, 22 Jun 2002 19:32:19 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3640051
Mine was worse than that an hour ago!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3640051 Sat, 22 Jun 2002 18:20:45 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639814 /quali ··· l/791294

I don't even have any comment at this point. :-\ I sure hope it improves soon.]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639814 Sat, 22 Jun 2002 17:45:47 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639650
2002-06-22 17:22:18 EST: 2935 / 239
Your download speed : 2935489 bps, or 2935 kbps.
A 358.3 KB/sec transfer rate.
Your upload speed : 239750 bps, or 239 kbps.
Seems like broadband .. above the 1mbit barrier!

On A Saturday TOoo!

WOW A complete turnaround!
I have a feeling this must have been something in their end!

Come on guys, post your tests too!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639650 Sat, 22 Jun 2002 17:24:11 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639614
»/quali ··· l/791273

Notice that 68.2.14.6 one is all better!
:D]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639614 Sat, 22 Jun 2002 17:19:52 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639530 !!!!!!!!

This actually worked!

I was experimenting with my modem and got this idea. Some friends of mine (who live in my neighborhood) and have cox hsi are running just fine. One of them got about the 3mbit barrier when I told him to speed test yesterday.

I was thinking back to when all the problems started.. about sunday, after I had to disconnect the cable wire, and it took an hour for them to reassign my ip address.

I wasn't sure if the slowing was related, because I didn't notice it till the next day.

So I thought, maybe if I can get them to reassign me a new IP address, I might get into that section of people with no problems. I disconnected my modem's power, then reconnected it. I went online, and I still had the same Ip and same problems. So I turned off my pc again, disconnected my modem, and left it off for a good 40 minutes.

I just turned it on. I checked, and my IP is still the same. HOWEVER, I RAN A SPEED TEST!:

2002-06-22 16:58:56 EST: 1918 / 289
Your download speed : 1918971 bps, or 1918 kbps.
A 234.2 KB/sec transfer rate.
Your upload speed : 289477 bps, or 289 kbps.
Seems like broadband .. above the 1mbit barrier!

Its not that good. Only 1918, but hey its better than 108!

*****
If at all possible I'd like someone here to run a speed test, and tell me if their problem is fixed. If not, then try the solution I mentioned above. IT is possible that all this is a coincidence, and they have really fixed the problem.

I'm going to run a quality line test and get back to you all!!!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639530 Sat, 22 Jun 2002 17:07:44 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639199 Tracing route to www.cox.net [68.1.17.9]
over a maximum of 30 hops:

1 9 ms 8 ms 9 ms 10.71.128.1
2 11 ms 13 ms 9 ms ip68-2-3-9.ph.ph.cox.net [68.2.3.9]
3 112 ms * * ip68-2-0-253.ph.ph.cox.net [68.2.0.253]
4 62 ms 44 ms 28 ms ip68-2-0-78.ph.ph.cox.net [68.2.0.78]
5 * * * Request timed out.
6 126 ms 15 ms 10 ms chndbbrc02-pos0101.rd.ph.cox.net [68.1.0.168]
7 81 ms 38 ms 34 ms dllsbbrc01-pos0102.rd.dl.cox.net [68.1.0.146]
8 * 80 ms 50 ms dllsbbrc02-pos0100.rd.dl.cox.net [68.1.0.143]
9 * * 162 ms mctybbrc01-pos0102.rd.no.cox.net [68.1.0.66]
10 * * * Request timed out.
11 * * * Request timed out.
12 165 ms 68 ms 65 ms lkhndsrc02-pos0901.rd.at.cox.net [68.1.0.7]
13 * 106 ms 69 ms lkhnsysc02-gig03.at.cox.net[68.1.15.246]
14 * * 168 ms www.cox.net [68.1.17.9]

Trace complete.


Tracing route to pop.west.cox.net [68.6.19.2]
over a maximum of 30 hops:

1 11 ms 11 ms 10 ms 10.71.128.1
2 11 ms 12 ms 43 ms ip68-2-3-9.ph.ph.cox.net [68.2.3.9]
3 71 ms * * ip68-2-0-253.ph.ph.cox.net [68.2.0.253]
4 113 ms 60 ms 43 ms ip68-2-0-70.ph.ph.cox.net [68.2.0.70]
5 94 ms * 28 ms chnddsrc01-gew0303.rd.ph.cox.net [68.2.14.5]
6 * * * Request timed out.
7 * * 83 ms fed1bbrc02-pos0102.rd.sd.cox.net [68.1.0.167]
8 94 ms 38 ms 39 ms fed1dsrc02-pos0901.rd.sd.cox.net [68.1.0.207]
9 107 ms 41 ms 52 ms fed1sysc02-gic03.sd.cox.net [68.6.8.5]
10 82 ms * 53 ms pop.west.cox.net [68.6.19.2]

Trace complete.
--
don't forget to let your life rot you inside out]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639199 Sat, 22 Jun 2002 16:28:38 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639043 Tracing route to www.espn.com [204.202.132.19]
over a maximum of 30 hops:

1 13 ms 8 ms 9 ms 10.71.128.1
2 19 ms 10 ms 9 ms ip68-2-3-9.ph.ph.cox.net [68.2.3.9]
3 * 118 ms * ip68-2-0-253.ph.ph.cox.net [68.2.0.253]
4 * 127 ms 29 ms ip68-2-0-78.ph.ph.cox.net [68.2.0.78]
5 98 ms * 83 ms chnddsrc01-gew0304.rd.ph.cox.net [68.2.14.9]
6 43 ms 12 ms 13 ms chndbbrc01-pos0101.rd.ph.cox.net [68.1.0.164]
7 * 71 ms 39 ms fed1bbrc02-pos0102.rd.sd.cox.net [68.1.0.167]
8 * * * Request timed out.
9 * * * Request timed out.
10 94 ms 31 ms 34 ms tbr2-p012401.la2ca.ip.att.net [12.122.11.253]
11 * 152 ms 40 ms ggr1-p3100.la2ca.ip.att.net [12.122.11.222]
12 144 ms 40 ms 39 ms p4-1-3-0.r02.lsanca01.us.bb.verio.net [129.250.9
.185]
13 86 ms 30 ms 30 ms p16-6-0-0.r01.snjsca04.us.bb.verio.net [129.250.
2.187]
14 80 ms 37 ms 57 ms p16-1-1-2.r21.plalca01.us.bb.verio.net [129.250.
2.198]
15 159 ms 72 ms 74 ms p16-0-1-1.r20.sttlwa01.us.bb.verio.net [129.250.
5.82]
16 162 ms 72 ms 76 ms p16-2-0-0.r04.sttlwa01.us.bb.verio.net [129.250.
2.169]
17 * * * Request timed out.
18 * 114 ms 72 ms 204.202.138.75
19 81 ms 61 ms 62 ms 204.202.132.19

Trace complete.


Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 9 ms 7 ms 7 ms 10.71.128.1
2 28 ms 11 ms 7 ms ip68-2-3-9.ph.ph.cox.net [68.2.3.9]
3 149 ms * 45 ms ip68-2-0-253.ph.ph.cox.net [68.2.0.253]
4 * * * Request timed out.
5 100 ms * 28 ms chnddsrc02-gew0304.rd.ph.cox.net [68.2.14.17]
6 * 88 ms 32 ms chndbbrc02-pos0101.rd.ph.cox.net [68.1.0.168]
7 * 77 ms 60 ms dllsbbrc01-pos0102.rd.dl.cox.net [68.1.0.146]
8 * 85 ms 50 ms 12.119.145.125
9 75 ms 48 ms 63 ms gbr6-p30.dlstx.ip.att.net [12.123.17.54]
10 * 72 ms 48 ms gar2-p370.dlstx.ip.att.net [12.123.17.29]
11 * * 101 ms gar1-p3100.dlrtx.ip.att.net [12.123.196.101]
12 101 ms 76 ms 61 ms att-gw.dal.wcg.net [192.205.32.254]
13 126 ms 78 ms 80 ms dllstx1wcx2-oc48.wcg.net [64.200.110.81]
14 115 ms 83 ms 86 ms 64.200.232.126
15 * * * Request timed out.
16 187 ms 86 ms 85 ms nycmny2wcx2-oc48.wcg.net [64.200.240.45]
17 * 87 ms 89 ms nycmnyhlce1-oc12.wcg.net [64.200.87.114]
18 * 139 ms 103 ms nycmny2lce1-netaccess-atm.wcg.net [64.200.86.150
]
19 155 ms 86 ms 87 ms a9-0-0-1066.msfc1.oct.nac.net [209.123.11.245]
20 192 ms 106 ms 91 ms www.dslreports.com [209.123.109.175]

Trace complete.

worst ever »/quali ··· l/791218
--
don't forget to let your life rot you inside out]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3639043 Sat, 22 Jun 2002 16:09:50 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3638788
I think I've just about made up my mind to lose cox. Are there any other cable internet providers in the area?]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3638788 Sat, 22 Jun 2002 15:37:08 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3633010 Looking like router 68.2.14.6 is STILL an issue for both of us.

»/quali ··· l/790558]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3633010 Fri, 21 Jun 2002 20:42:07 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3632953 /quali ··· l/790497]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3632953 Fri, 21 Jun 2002 20:34:58 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3632137
Ahhhhh.

And the problem is still here!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3632137 Fri, 21 Jun 2002 18:47:27 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631332
And this is simply wonderful too :D

»/quali ··· /790388

Oh, and these results are in Tempe, I need to change my info. Glendale at 67th Ave and Bell where I use to live has a much much better connection.
[text was edited by author 2002-06-21 17:10:43]]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631332 Fri, 21 Jun 2002 17:09:23 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631064 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631064 Fri, 21 Jun 2002 16:33:21 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631055
Hurray!

Getting this thing on the list is more than half the battle.]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3631055 Fri, 21 Jun 2002 16:32:12 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3630981
»/quali ··· l/790350
--
I survived for days in the desert on nothing but food and water.]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3630981 Fri, 21 Jun 2002 16:24:50 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3630564 /quali ··· /790324

STILL SOME PACKET LOSS »/quali ··· l/790333
[text was edited by author 2002-06-21 15:50:26]]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3630564 Fri, 21 Jun 2002 15:37:26 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626933 said by MrPsycho:

---

Its thursday night and they still haven't fixed it.

AHHhhhhhhhHHHHHHHHHhhHHHHHHHHHH!!!!!!!!!!!!!!

I haven't put that call in yet, but tomorrow if its not working by 9 am they're getting it!

I should be reimbursed for the entire month just for their stupidity!

---

I would suggest calling in anyway. Just so you show record of problems on your account. This way, you can always remind them, that the problem has not been fixed and is an ongoing thing. I hope things DO get better for everyone out here. I know there is a guy in Atlanta that has been talking to the engineers in Phoenix about our problems. Whether or not anything comes out of it, is still to be seen. But, its nice to know someone up the chain of command is helping resolve the issues. Bill Beesley Director, Commercial Network Operations is the man spear heading a look into the problem. If you would like, goto the news groups (cox.internet.discussion.phoenix) and post your troubles there, Mr. Beesley frequents those cox groups and does help people. Give it a shot!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626933 Fri, 21 Jun 2002 04:12:53 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626836 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626836 Fri, 21 Jun 2002 03:26:52 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626760 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626760 Fri, 21 Jun 2002 03:02:12 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626335
AHHhhhhhhhHHHHHHHHHhhHHHHHHHHHH!!!!!!!!!!!!!!

I haven't put that call in yet, but tomorrow if its not working by 9 am they're getting it!

I should be reimbursed for the entire month just for their stupidity!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3626335 Fri, 21 Jun 2002 01:27:44 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3623449 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3623449 Thu, 20 Jun 2002 20:36:27 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3622140 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3622140 Thu, 20 Jun 2002 18:27:37 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620714 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620714 Thu, 20 Jun 2002 15:44:34 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620106 said by MrPsycho:

---

Does anyone know the local cox phone number?

I want my money back for the outage!

---

Cox Communications
20401 N. 29th Ave
Phoenix, AZ 85027
623-594-1000

For Cox High Speed Internet Technical Support Call
1-800-234-3993 ]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620106 Thu, 20 Jun 2002 14:36:36 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620060
I want my money back for the outage!]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620060 Thu, 20 Jun 2002 14:32:02 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620040
»/quali ··· l/789433

]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3620040 Thu, 20 Jun 2002 14:30:34 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3618722
»/quali ··· l/783690
»/quali ··· l/784103
»/quali ··· l/789356]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3618722 Thu, 20 Jun 2002 12:11:38 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3618443 http://www.dslreports.com/quality/nil/789328

I work on the web all day and when I get home I DON'T WANT TO SURF. I enjoy simulations which I CANNOT PLAY WITH PACKET LOSS. Last time it took Cox 3 months to correct this problem (not including the honeymoon 4 weeks after the @Home switch). Do any other broadband companies see potential here?
[text was edited by author 2002-06-20 11:55:13]

]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3618443 Thu, 20 Jun 2002 11:41:51 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615811 I hope they get this fixed
--
There Is No Spoon...]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615811 Thu, 20 Jun 2002 01:27:04 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615791
»/quali ··· l/789098

err errrrrr]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615791 Thu, 20 Jun 2002 01:22:23 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615501
»/quali ··· l/789069

How do we get Cox to fix this?]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3615501 Thu, 20 Jun 2002 00:44:56 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3614605 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3614605 Wed, 19 Jun 2002 23:17:07 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3614484 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3614484 Wed, 19 Jun 2002 23:06:26 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613272 said by BillRoland:

---

What a positive attitude. If Cox says their working on it, maybe they are. Why not believe them instead of accusing them of lying to everyone on Earth?

---

I'm sorry for not being Mr. Freakin Rogers, Billy Boy. But yeah, maybe they are working on it, But I am not going to believe anyone until I see results. I haven't seen progress in months, so why on earth woiuld I believe otherwise? Give me a break. ]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613272 Wed, 19 Jun 2002 21:12:17 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613221
It looks like the major packet loss occurs every 10 minutes for about a solid 2 minutes. Theres also so evident patterns in the loss.

Does anybody else have patterns to their packet loss?

My slow download rate is the only constant. It seems to be locked a 11 kb/sec]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613221 Wed, 19 Jun 2002 21:07:11 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613157 http://www.dslreports.com/forum/Re-Phoenix-bad-again-3613157 Wed, 19 Jun 2002 21:02:08 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612893 /quali ··· l/788867 i get dropped off the internet last night hoping they were fixing the problems but it only seems that things just get worse]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612893 Wed, 19 Jun 2002 20:38:20 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612774 also, he is using this forum as basis to forward it to noc, the engineers in charge, so if you keep up this crap, they are gonna read it, and not be too motivated to fix it. like i said before, i pointed him HERE, and he said this is all the proof he needs to open a ticket for noc.

check thisout

»/quali ··· /788856


[text was edited by author 2002-06-19 20:31:49]]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612774 Wed, 19 Jun 2002 20:27:30 EDT http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612760 --
"Do your duty in all things. You cannot do more. You should never wish to do less." Robert E. Lee]]> http://www.dslreports.com/forum/Re-Phoenix-bad-again-3612760 Wed, 19 Jun 2002 20:26:38 EDT