Then i would suggest getting that fixed..the only way a problem gets fixed is if they know about it..and the best way to let them know there is a problem is to call in a let them run their little test..then explain the problem as you think it is and see what happens. If that gets you nowhere, call the administrative offices and talk to someone in charge of that problem. If you are rational, calm, and present a solid case they won't ignore you..especially if you keep on them. The people that decide to yell and won't let the tech get through what they have to test first, get written off and your problem will never get fixed. Try my suggestion and see where that gets you

V.