Earthlink DSL → SMC Barricade Router and Broadmax in Bridge mode

I can't seem to get my Barricade router to work with my Earthlink DSL modem.

The router worked fine with DTV DSL. When the Earthlink modem arrived I disconnected the router and set up the modem using a direct connection. Works fine. However if I change the modem to bridge mode I can't connect to the internet. According to the router I've made a PPPoE connection but I can not ping the modem (using the Windows box on the network) or reach the modem web page (with Windows or Mac). Neither machine can reach any outside sites either. Is there a trick? Is there a specific order in which I must power up the parts (I believe I've been doing it router, modem, computers)?

Modem, Router, then PCs. The PCs get private IPs from your Router and the Router will get the Public IP from Earthlink. You have to set the PCs up to get an IP automatically and then you need to release and renew each PCs IP address using ipconfig.exe or winipcfg.exe

You cannot reach the modem's config page while connected to the Internet. That is normal. The Router does not know how to route your packets to the Modem when connected to Earthlink. Break the PPPoE connection in the router and give the router a fixed ip next to the modems IP and Subnet to be able to access it again or unhook the router and direct connect to the modem to access it.

Regards,

Doctor Olds

Thanks for the very prompt reply.

The windows box is running fine now; it might well have been an order of booting up problem. However my mac is still unable to access any site on the internet

Viewing the router's control pages confirms that it is connected using PPPoE and has a valid IP address (which I knew anyway since the windows box is fine) but all web sites are"inaccessable at this time".

MacOS 9
TCP/IP set to using DHCP (why do I have the nagging feeling I've misspelled that?)

said by dbonar:

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The windows box is running fine now; it might well have been an order of booting up problem.

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Glad to hear it.

said by dbonar:

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However my mac is still unable to access any site on the internet [snip]MacOS 9 TCP/IP set to using DHCP (why do I have the nagging feeling I've misspelled that?)

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You spelled it right. ;) I don't know about the Mac. Is there a way to release and renew the IP on the Mac?

Regards,

Doctor Olds

Make sure you don't have any type of PPPoE software running on the Mac and make sure that you have the correct IP address range and subnet mask (the first 3 sets of your IP address ie:xxx.xxx.xxx.123 must be the same as the Barricade's and the subnet mask ie:255.255.xxx.xxx must be identical)
Can you ping the Barricade from the Mac?

Just some ideas to get you started.

Regards,

Randy

said by Bink63:

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Make sure you don't have any type of PPPoE software running on the Mac

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I've never had PPPoE before so I've never had such software around.

said by Bink63:

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Can you ping the Barricade from the Mac?

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Yes. Well, I haven't tried pinging it but I can reach the router's control pages and log in to administer them.

If the MAC is getting an IP address from the router. See if you can ping an IP address on the net. If so, see if you can ping domain name address. If not, then enter DNS settings in the TCP/IP settings of the MAC.

said by me_b00ga:

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If the MAC is getting an IP address from the router. See if you can ping an IP address on the net. If so, see if you can ping domain name address. If not, then enter DNS settings in the TCP/IP settings of the MAC.

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Problem with that is that the MAC does not have a way to ping, unless you install some third party software to ping with.

One of the reasons I don't like MAC's cause ping is one of the most useful tools for starting network troubleshooting there is.

Mac TCP/IP should be set to DHCP, make sure the router has the DNS set in it.

Make sure that Apple Talk is active (apple, control panels, apple talk). If its inactive it will pop up and say 'Apple Talk is currently inactive...would you like to make it active' just make it active and make sure its set to ethernet.

Then reboot everything and all should be well.

If no, trash mactcpdnr and tcp/ip preferences and set everything back up from scratch, reboot try again.

If its still not getting an IP, make sure the cabling is right, check to make sure that there is a green light on the ethernet card (if you can see it)

The last thing is reinstalling OTP from the OS CD but its not very often that OTP gets corrupted.