Southeast Asian Broadband → Datuk Tan Chai Ho: Upgrade Broadband Service.

TM NET Sdn Bhd has been directed by the Energy, Communications and Multimedia Ministry to upgrade its broadband service, Streamyx, to resolve problems faced by subscribers.

Deputy Minister Datuk Tan Chai Ho said the Internet service provider (ISP) would have to invest more to cater to the demand for broadband service.

Click »metro.thestar.com.my/new ··· eam.html for full article.

[text was edited by author 2003-04-29 04:08:31]

Good spot jolmy, at least someone knows what we are all going through

Cheers!!!

nice Datuk... heheheh

nice to know somebody high up spends time to look down on things like this

Only hope those not words that constantly fall on deaf ears!
Words fr the "Tiger" himself would have MORE effect, methinks.....

two month ? to fix the problem ? why soo long ?
I demanded one month !!!

soo slow man ...

Probably Datuk Tan is trying to jump in the bandwagon and get famous with great support from us

Who cares as long as streamyx actually upgrade faster especially that customer center of theirs

Hahahaha, looks like we are having some influence in this matter after all. wait until we get more then 100 users here and we can really make ourselves heard. what are you waiting for?? there are thousands of Streamyx users out there and there isnt a better place to come then here

Cheers!!!

said by bixantine:

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what are you waiting for?? there are thousands of Streamyx users out there and there isnt a better place to come then here

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I do have a number of friends using Streamyx, & i told them about this site, but none of them seem to come in here (or perhaps they are here only to have a look).

Usual la you can't expect to do what you wanted... last time when I used to own a huge botnet over 120 bots I gave several of my frens access which they never even use... same thing la... this board is probably not their scene...

Never fret my friends. Whether they come here only when they have problems or not is not up to us. We invited so the ball is in their court now. the beauty of this place is that once you're hooked, thats it!!! kekekekeek

Cheers!!!

Yup... get hooked... hehehehe... sounds like a drug. why don't we asked Datuk Tan to visit this site... maybe he'll get hooked and become 1 of our buddies here? lol

You understand the word Datuk? Datuk means filty rich, if he is using internet he is probably have a T1-T3 line...

& you can bet he only do this for fame & etc

said by jasontbh:

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Yup... get hooked... hehehehe... sounds like a drug. why don't we asked Datuk Tan to visit this site... maybe he'll get hooked and become 1 of our buddies here? lol

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Hahahaha, anyone care to share his email? i believe if we continue to grow as a community and we get more and more people interested we will be heard. i remember when i first came here that there were only half of the people posting than we have now. we have come a long way and i believe that we still have a long way to go too

Cheers!!!

said by jasontbh:

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Yup... get hooked... hehehehe... sounds like a drug. why don't we asked Datuk Tan to visit this site... maybe he'll get hooked and become 1 of our buddies here? lol

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well, as a matter of fact, i don't think politicians have time for this..

i think probably his cucu told him that streamyx sux. ask his cucu 2 come here so that we can complain more :P

His cucu if complain to him sux he probably gave the cucu a new permanent T1 line. lol

i wonder if it had anything to do with that complaint being taken to parliament last time. u guys remember that? the one some guy submitted email to some parliament MP and got a reply? was an old topic.

in any case, so long as the relevant ministry is actually monitoring this, i guess its all good. imagine if mahathir was the one commenting on this, and comes out on the 8pm news. i think tmnet's ceo will resign straight man.

I wonder now why malaysia politician like mahathir keep saying e-commerce e-this e-that while the backbone of all the internet is slow ,tedious and ...you know the rest

said by guest18:

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I wonder now why malaysia politician like mahathir keep saying e-commerce e-this e-that while the backbone of all the internet is slow ,tedious and ...you know the rest

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Its basically A vision, and i think its the vision that drives the industry, you have to set a goal somewhere.

Too set a goal is 1 thing but to implement steps to reach that goal is another... 2020 is coming... pretty soon open market is coming as well... even with all the delays... Steps which are not taken with pure aim to achieve that goal then it would all be meaningless... nice blurry wordings huh

Well they better do something about it & soon...

Yea...all these top guns NEVER know (Or mayb they have short memories!) how the common ppl in the street suffers! Just like our highway condition..now increasing speed limit but road conditions still deplorable! Small cars like ones we drive will b bouncing around but they in their limos not feel what we feel..rite?
Should b IMPROVE road conditions; then raise speed limit!
So for Streamyx, should improve existing lines then only implement other ventures!

quote:

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TM Net is working very hard to improve its services...

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working very hard?TM net seem to be only work hard when there is a problem or ppl complaint it,even they trying fix also need to take 2month,seems tat they really lack of technical ability to solve the whatsoever problem we face during usage of streamyx.

said by gohlex:

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quote:

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TM Net is working very hard to improve its services...

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working very hard?TM net seem to be only work hard when there is a problem or ppl complaint it,even they trying fix also need to take 2month,seems tat they really lack of technical ability to solve the whatsoever problem we face during usage of streamyx.

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To the earlier posts i would have to say that i pretty agree with you all. However, i would have to say it isnt as simple as you think when it comes to TMNet. Now please remember, i am not taking sides but i am just using my experience in the IT field and this is just MY OPINION. There are 2 reasons for which i think TMNet are facing most problems in:

1. Scale of the project being undertaken.
I think people tend to forget that we are firstly a developing nation and secondly we are so freaking bigger then Singapore. They have a goal that has been committed to make Malaysia a wired country by 2005 and the government will not like it if they failed. Not only money but reputation is at stake. We have so many undeveloped area's and while implementing such facilities would be easy in the Klang Valey or west peninsular as a whole, how about the rest? It's no easy task i tell you and its not just about money

2. Expertise are not cheap.
TMNet are new at DSL and you have to accept that they will not be technically capable until quite sometime. i am sure some of you might think "Why cant we get foreign experts in?". Well, the answer is simple. They dont come cheap. The better they are the more they cost. Now imagine this, let say that TMNet has to employ 50 technical experts for the whole of Malaysia (let's assume its enough but it actually isnt). these consultant would be able to demand that they are paid no less then USD1,250 per day not including accommodation. No company can sustain that amount of cash outflow despite being a monopoly.

All i am saying is that i do believe that they are doing their best but they can always improve or double their efforts. in the spirit that we are always thought, MALAYSIA BOLEH!!!! kekekekekkek

Cheers!!!

u have to remind yourself that some part of malaysia dont even have electric & water supplies. my kampung dont have any of those luxury that we have here. dont even have a road. have 2 use river. 1st thing 1st. wired those rural area 1st so that they can experiencing 24 hours electricity & water supplies

120 bots walao ehhh u sure are irc freak .. wonder where u get the money/time to set up those bots .. and btw not all datuk have money leh .. my datuk(grandpa) not rich one .. simple simple only :P

um, hey all, welcome to the capitalist dog-eat-dog-world 21st century.;) to certain extent, we are lucky because our govt STILL plans for bridging the urban and rural gap. u'd see in our country the govt still spends alot on trying to get information technology to the rural areas so that they are not left out.

yes, i agree tmnet sux. bad customer service, slow processing and installation, sub-standard connection. tmnet, being part of telekom and also govt indirectly, have monopoly. up to this point its all true.

yet, try to think about it, tmnet HAS to set up the infrastructure using its own resources and manpower for the WHOLE countr by govt orders. it aint easy task man. they CANNOT screw up, or else they have to answer to govt, and there will be hell to pay.

17 years to go for 2020 to arrive. i'd think we're making good progress. our country survived the toughest economic times of '98 without foreign help. our country survived every onslaught of foreign criticism of our laws and policies. our country's GDP is still growing despite neighbouring countries' troubled economies.

best part is this: last time we had to tell foreigners "oh our country is just north of singapore", now we say "i'm from malaysia" and ppl knows.

Burp they ain't really my I didn't spend a single cent on them only my time & sweat on them... I was given in overall charge of them & their shells... well that was then la.... now think back I felt I could have gotten a better deal with just spending that time watching cartoons lol...

Icequake it has been dog-eat-dog since beginning of time la back then its probably men-actually-eat-men nia

We can only hope they change/upgrade their customer service nia... anyway at least after so much complains on that singer's song we no need need to hear it any more & that is the 1st step in the right direction.

said by icequake:

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best part is this: last time we had to tell foreigners "oh our country is just north of singapore", now we say "i'm from malaysia" and ppl knows.

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What is the tallest building in the world?
Petronas Towers, Kuala Lumpur, MALAYSIA.

on the FIA calendar, 2nd leg of F1 Grand Prix is in
MALAYSIA.

There is no reason for foreigners not to know where Malaysia is!!!

but some still don know where is malaysia. if u guys watch the amazing race 3, a lot of the contestants dont know where twin tower or malaysia is.