Inside Insight → Re: A portent of things to come???

AT&T owns the actual networks that insight and mediacom use. A valid reverse lookup is usefull for security as well as management. For instance, let's say some network service requires you connect from some specific domain. Perhaps it's a sshd wrapped to allow from a specific domain. If your IP does not reverse to the correct domain, you are effectivly denied service. Even though you have not changed your IP, or forward name entry.

AT&T's IP class space is huge, because of that, it's very nice to be able to restrict authorization to a specific subset of that class. Granted idealy authorization is bound by something more tangeable like IP, however in the case of a IP block this size it's considerably safer to limit to just the specific domain.

AT&T corrected the problem last night. Also, I'm hardly bent out of shape over the asynchronous naming convention. As I said at the top of the thread, I've seen it before. My issue was with the way they treated me over the phone.

Authorization is in many ways just as critical as authentication, not having a valid reverse lookup on a network this size is problematic and unnecesary. Not to mention it's outside of RFC.

Here's a sleepy read on the issue.

RFC's 1034 & 1035
»www.ietf.org/rfc/rfc1034.txt
»www.ietf.org/rfc/rfc1035.txt

My whole thing on this is you get what you give. Yes I've been known to tech bash. Because when I get the run around on a simple matter it upsets me. I'm always very polite until I start getting the run around or silly answers. But if you come off as acting superior to the person your dealing with - of course they will take offense and probably not be to willing to be of help. Now granted many times I really could care less. But one must consider that the job these individuals do isn't always an easy one and many factors play into things. I do think that the company has taken some steps to improve a lot of things on all ends. Personally I feel Insight is one of the better ISP out there when you look at the scheme of things. Yes you can always find better - but those are few and far between from what I've seen. That's not to say that there is never room for improvement. Sometimes we all forget it's easier to get what you want with honey instead of vinegar - I think that's how that one goes.
One example of what could be improved - is having a network status page. I know this has been mentioned to be in the works. I've not come across it yet or seen anyone else mention it. Also not denying upgrades are in the works when they in fact are. This relates to my local office. Why is it so hard to say - yes sir a new service tier is coming out soon. But it won't be available for a little while longer. Instead of sir your idiot moron no there is no such thing in the works. Yet 2 days later after a call to New York the service upgrade that didn't exist is up and running on my machine. The local office could have saved themselves some hassle and me the hassle - Just by being honest. What's with all this big secret crap all the time. So yes I can see where one could become frustrated at times. But calling Insight techs, reps etc a bunch of low paid morons isn't going to get your problem resolved or get you the answers you seek. This isn't meant as a personal attack on anyone. This is more a personal opinion of mine - 1 because I know the feeling and 2 because of read many threads saying almost exactly what was mentioned above - at least 2 threads exist right now that I could use as examples. I do understand the need to vent - been there done that. And honestly I've seen many "vent" threads end up and be some really constructive threads with lots of great learning information.

Thanks U N X for the information. Doing some research on this myself and you're right, that is some sleepy reading. Great information though. Thank you.