OptimumOnline → help please!!!!!

hi to all:
i just became a OOL member(thank god)just cancelled verizon:)my problem is this ..»monitor.dslreports.com/t ··· a=normal
i have a netgear router rp614v2 everything went well when i installed this router,i use to have a linksys(befsr41) that was a speed problem.well i just updated my netgear router firmware from v5.10 to v5.13 now my mtu changed to 1440 and my mss requested is 1400,i tried everything to change it back with no luck.i also have dr.tcp set to 1500 and also in my registry's.i need help setting my mtu back to 1500....
thank u in advance

Can you do a hard reset of the router? There should be a reset button in the back of the RP614. It should reset any settings back to default.

After you get the settings back to default, you could try using DrTCP to change the RWIN and MTU settings. Remember when using DrTCP to Save, Exit, and then Reboot your computer so that the settings take effect.

thanks for your response.... i already tried that,i also did a hard reboot of the modem(sb5100)im wondering what could have happened...all was well till i updated my router firmware

Are you sure you followed all the steps for upgrading your firmware? Was the firmware upgrade successful? Where did you download that firmware from? You have an RP614 Version 2, and you have to be careful that the firmware you flash is compatible with that version of the router. Firmware meant for the earlier version of the RP614 will not work with the newer one, and Netgear warns users to make sure they confirm the version before flashing. There have only been two firmware releases for the RP614v2, the default 5.01 and 5.13. You might want to see if you can revert back to the older version.

This would be a good lesson to those people who think they should always flash new firmware. Only upgrade the firmware if there is a specific bug fix needed or a new feature that you intend to use.

Do you have a VPN installed? Certain VPN's lower the MTU.

yes the firmware i downloaded was from netgear and it was for v2 of my router model numberthe update was successful and there were bug fix's with the new firmware.. and i stand corrected my firmware was 5.01 and went to 5.13 i need to find the v5.01 to try to update it back and c what happens

no i dont have vpn
[text was edited by author 2003-07-12 23:18:53]

»www.netgear.com/support/ ··· ldID=361

I don't know whether you can downgrade firmware with that router, but here is the link for the original firmware version. You can give it a shot, or try posting in the Netgear forum for other suggestions as to what to do.

Make sure it is not set for PPPoE. According to posts in the Netgear forum, a 1440 MTU is a problem when the router is set for PPPoE but not when it is set for a normall connection.

ty ill go check it now

i check the settings page and i didnt see anything that gave me an option to change to normal?

Just run through the Settings Wizard again and let it detect your connection settings automatically. This is the link to the RP614v2 manual. Just follow it step-by-step. The router should be able to tell that you are using a normal DHCP connection, and not PPPoE.

»ftp://downloads.netgear.com/fi ··· nual.pdf

thanks im tring everything i can

i did the setup and still mtu is 1440:(

Have you tried flashing the router with the older firmware yet? That may be your only option at this point.

yes i did flash the router with the older firmware ans still mtu is 1440 i am stuck at this point

Your best bet at this point is to try the Netgear forum for any possible solutions, or contact Tech Support at Netgear to discuss this issue. This isn't an OOL issue, and it seems like TWG and I covered pretty much all the bases that we could think of.

[text was edited by author 2003-07-13 00:35:46]

thank u for your help...once i find help and a solution for this problem ill let u guys know

hi: as i said i would update everyone as to my turn out with my problem with my mtu its fixed now check this out:)
»monitor.dslreports.com/t ··· a=normal
all i did was return my router to bestbuy and exchanged it for the same model RP614v2 i guess the firmware has a bug in it so i wont be updating my firmware no time soon
thanks to those who try to help....as for the netgear forum they where no help not one person posted to my request for help every one just look at my post and kept it moving....thanks again OOL forum is the best:)

Darn it! My new RP614v2 came with 5.11 firmware, and the MTU is stuck at 1440! Unbelievable. My speed is fantastic though (9400+), should I be worried?

Please stick to your own thread, Flavius. It's easier to keep track of things that way. Take a look at my response there.

Please don't lecture me on where to post. Judging by your join date and stars, I should be the one lecturing you.

No lecture, just a suggestion to keep things orderly on the forum. Seeing as how this thread is over a month old, and you had already complained about the problem in your own thread, it would have made sense to keep any questions about it there. Of course, you would know better than I do about that, being that you have been a member here so much longer than I have and have a few shiny icons below your name.

Sorry Rainbows, you're right, no hard feelings, just got ticked off about this Netgear router bug.

said by Elektro:

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Please don't lecture me on where to post. Judging by your join date and stars, I should be the one lecturing you.

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From that post, it doesn't even seem like you deserve those stars. What does somebody's join date or "stars" have to do with their knowledge of a BBS? Apparently Rainbows knows more about it then you. And rainbows has been around here a lot longer than you think as a lurker.

said by Elektro:

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Sorry Rainbows, you're right, no hard feelings, just got ticked off about this Netgear router bug.

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Flavius:
Check the Netgear support forum, and see if this bug has already been reported... If not, please post a bug report there, so they can (hopefully) fix it in the next F/W release.

Cheers!

- Tursiops_G.