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E88 I just picked up a SB5100 from Circuit City about an hour ago and have hooked it up succesfully replacing my Terayon TJ110. Can you please check my levels and upgrade the firmware as necessary.

DSLREPORT Speed Test:
2003-12-29 18:22:21 EST: 9210 / 958
Your download speed : 9210074 bps, or 9210 kbps.
A 1124.2 KB/sec transfer rate.
Your upload speed : 958772 bps, or 958 kbps.
Seems like broadband .. above the 1mbit barrier!

Everything seems fine, but can you just check so I'm sure.

HFC MAC ID: 00:0C:E5:BD:83:06

Thanks.

192.168.100.1 reports:

HFC MAC Address 00:08:0E:66:16:0A

thanks alot

Hello, i was wondering if u can please upgrade my firmware if it isn't already updgraded, have the motorolla modem that ool came with, my mac is:
00:0E:5C:62:72:46
Please give the specs also. Thanks.

smj4q03 You already had 4.4.5
Downstream power: 5.6 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 31.2 dB [Normal in 30..38 dB range]
Upstream power: 44.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4100 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 0d 5:10:58.00
Status: operational

You may wish to contact Customer Service about your speed problem.

DR2K
Please IM or post your modem MAC so I may take a look. The Terayon modem is fine for getting full speeds.

xStainDx You already had 2.3.1.3
Downstream power: -7.0 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 37.6 dB [Normal in 30..38 dB range]
Upstream power: 54.5 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 3; VENDOR: Motorola Corporation; BOOTR: 2150; SW_REV: SB5100-2.3.1.3-SCM00-NOSH; MODEL: SB5100
Uptime: 0d 4:17:02.00
Status: operational

nwdivinatum You already had 4.4.5
Downstream power: -4.5 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 35.9 dB [Normal in 30..38 dB range]
Upstream power: 48.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4200 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 3d 8:14:50.00
Status: operational

dmbtech You already had 2.3.1.3
Downstream power: 2.8 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 34.5 dB [Normal in 30..38 dB range]
Upstream power: 45.8 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 3; VENDOR: Motorola Corporation; BOOTR: 2150; SW_REV: SB5100-2.3.1.3-SCM00-NOSH; MODEL: SB5100
Uptime: 0d 4:27:19.00
Status: operational

Dr

Are you allowed to push the DOCSIS 1.1 firmware for the SB4200?

SB4200-1.4.8.5-SCM01-NOSH

You said you would check it... I think I have a weak signal
Terayon modem mac: 00 E0 6F 02 21 E6

llivinglarge
Why do you ask? I'll say no, for right now.

DR2K
Your signal levels are fine:

Downstream power: 7.2 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 33.1 dB [Normal in 30..38 dB range]
Upstream power: 42.7 dBmV [Normal range 30..55 dbmV]
HW/SW: Terayon DOCSIS Cable Modem: HW_REV: 6.1; VENDOR: Terayon; BOOTR: NONE; SW_REV: 1.7.21; MODEL:
Uptime: 0d 23:14:50.75
Status: operational

My Mac Address is 00:0B:06:35:55:34

Please upgrade my firmware if needed and give me stats on the connection.

steveness You already had 4.4.5
Downstream power: 2.4 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 35.4 dB [Normal in 30..38 dB range]
Upstream power: 55.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4200 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 0d 11:49:43.00
Status: operational

check my new sbv4200(VoiP)

ADD NEW FIRMWARE (if AVAILABLE)

00-0C-E5-7C-8C-BA

Engineer88, happy New Year to you and your family.

I hope the new year brings you less work with the "flashing machine." Thanks for all your efforts.

please update me 00:0C:E5:ED:4A:F2

intocable You already had 5.4.13
Downstream power: 6.7 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 36.4 dB [Normal in 30..38 dB range]
Upstream power: 45.0 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 1; VENDOR: Motorola; BOOTR: CG4D_05.4.01; SW_REV: CG4D_05.4.13; MODEL: SBV4200 OS: VxWorks 5.4
Uptime: 1d 13:16:14.10
Status: operational

Irish Shark
Thanks and happy new year to you too.

hjfjfgjfjfj
Downstream power: -5.7 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 37.4 dB [Normal in 30..38 dB range]
Upstream power: 35.8 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 1; VENDOR: Motorola Corporation; BOOTR: 1; SW_REV: SB5100-2.3.1.3-SCM00-NOSH; MODEL: SB5100
Uptime: 0d 0:00:56.00
Status: operational

Hi Engineer. A happy and healthy new year to you and yours

Today I just got voice with the modem SBV4200:
Software Version: CG4D_05.4.09
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

HFC MAC ID: 00:OC:E5:12:59:9A

Completely new to this voip modem. If an upgrade is need could you please flash it?

Thank you!

--
rg56

Engineer, can you upgrade my Toshiba PCX2200 and check my signals? The MAC address is 00-90-83-88-DD-BF

Thanks.

Please upgrade my Surfboard 4100

MAC ID:
00:0B:06:24:10:CC

ronnieg56
Downstream power: 4.1 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 38.0 dB [Normal in 30..38 dB range]
Upstream power: 47.0 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 1; VENDOR: Motorola; BOOTR: CG4D_05.4.01; SW_REV: CG4D_05.4.13; MODEL: SBV4200 OS: VxWorks 5.4
Uptime: 0d 0:03:31.49
Status: operational

Morristown From 1.7.017
Downstream power: -3.2 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 33.1 dB [Normal in 30..38 dB range]
Upstream power: 46.2 dBmV [Normal range 30..55 dbmV]
HW/SW: Toshiba DOCSIS Cable Modem: HW_REV: 7.3; VENDOR: Toshiba; BOOTR: NONE; SW_REV: 1.7.021; MODEL: PCX2200
Uptime: 0d 0:00:24.00
Status: operational

bklynbouncer You already had 4.4.5
Downstream power: 10.3 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 36.5 dB [Normal in 30..38 dB range]
Upstream power: 47.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4200 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 0d 1:11:17.00
Status: operational

please upgrade my modem, just installed today
Motorola 5100

HFC MAC Address 00 : 0E : 5C : 1B : F3 : D8

Software Version: SB5100-2.3.1.3-SCM00-NOSH
Hardware Version: 3
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

Please upgrade the firmware on my SB4100. The Motorola Config Manager states: *** BOOTING *** SB4100-4.0.9-SCM07-NOSHELL. My MAC address is: 00:04:BD:C1:1B:C4. Thanks, PCS

amebapk You already had 2.3.1.3
Downstream power: 2.8 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 37.5 dB [Normal in 30..38 dB range]
Upstream power: 49.0 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 3; VENDOR: Motorola Corporation; BOOTR: 2150; SW_REV: SB5100-2.3.1.3-SCM00-NOSH; MODEL: SB5100
Uptime: 0d 3:05:30.00
Status: operational

pcs004
Your modem has a problem and is not accepting upgrades. I suggest you exchange it at a Cablevision walk-in center.

Downstream power: -4.5 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 36.2 dB [Normal in 30..38 dB range]
Upstream power: 44.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4100 Cable Modem: Hardware version: 0; OS: VxWorks 5.3.1; Software version: 4.0.9p
Uptime: 0d 3:06:33.07
Status: operational

Engineer, I reset my SB4100. Please try again to upgrade my firmware. My MAC is 00:04:BD:C1:1B:C4. If it doesn't work this time, I will return the modem to Cablevision as you recommend. Thanks, PCS

pcs004
Sorry, but it didn't work. As soon as I try to push firmware to the modem, it goes offline.

Since when are you able to push Toshiba firmware? What modems can you push to?

Look at the 1st post in this thread.

Toshiba PCX1100 - 1.7.20a
Toshiba PCX2200 - 1.7.21

1

Engineer88,

My upstream levels always seem to be on the high end, although I never have any problems and I don't know why this would be. Could you check me out?
I'm running the Motorola SB4200, Mac addy 00:08:0E:66:18:3A
Thanks so much.

Engineer, Cablevision replaced the SB4100 with a brand new SB5100. The new MAC is 00:0E:5C:62:23:3C. Please run a test and let me know if the firmware is up-to-date. Thanks, PCS

Engineer88,

Can you please check to see that my firmware is upddated and do so if it is not, using a Motorola SB4200, Mac: 00 0B 06 72 0F 64? Thanks!

RDionysus You already had 4.4.5
Downstream power: 1.0 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 36.6 dB [Normal in 30..38 dB range]
Upstream power: 59.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4200 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 3d 9:11:44.00
Status: operational

Modems with upstream power of 58.0 dBmV or more are known to have stability problems. You may want to try positioning the modem off the first 2:1 split as the cable enters the house, or give customer service a call to arrange a service visit.

pcs004 You alread had 2.3.1.3
Downstream power: -4.3 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 37.2 dB [Normal in 30..38 dB range]
Upstream power: 47.0 dBmV [Normal range 30..55 dbmV]
HW/SW: HW_REV: 3; VENDOR: Motorola Corporation; BOOTR: 2150; SW_REV: SB5100-2.3.1.3-SCM00-NOSH; MODEL: SB5100
Uptime: 0d 7:09:07.00
Status: operational

magnusviri You already had 4.4.5
Downstream power: -1.0 dBmV [DOCSIS limits -15..+15 dbmV]
Carrier to noise: 36.7 dB [Normal in 30..38 dB range]
Upstream power: 52.0 dBmV [Normal range 30..55 dbmV]
HW/SW: Motorola Corporation SB4200 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 0.4.4.5p
Uptime: 0d 4:07:29.00
Status: operational

Mind Checking out my Aunt's Sharkfin Cable Modem?

MAC ID: 00:01:03:A3: D0:A4

Thanks E88!