http://www.dslreports.com/forum/Re-Golden-problems-tonight-8827716 en Thu, 24 Mar 2022 20:13:39 EDT Thu, 24 Mar 2022 20:13:39 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9025143
Otherwise I wouldn't go so mad about Golden.]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-9025143 Fri, 09 Jan 2004 09:29:26 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9025098 http://www.dslreports.com/forum/Re-Golden-problems-tonight-9025098 Fri, 09 Jan 2004 09:20:53 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024993 /speed ··· 73656727

Look like speede04 is still the same as of 9am. How's speede01-speede03. Does anyone able to get back to full speed like before September/2003 yet ?]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024993 Fri, 09 Jan 2004 09:03:52 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024713 no idea on a speed test yet]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024713 Fri, 09 Jan 2004 08:14:04 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024677 http://www.dslreports.com/forum/Re-Golden-problems-tonight-9024677 Fri, 09 Jan 2004 08:05:50 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9012390
The strange thing is when it slows down only download speed goes down. and I have extremely high (at least i think it is too high) upload bandwidth. i did not record the test results for last 15 days but in December once I got 220 kbps download and 1203 upload. Here are some examples:

2003-12-10 20:09:24 EST: 177 / 685
Your download speed : 177841 bps, or 177 kbps.
A 21.7 KB/sec transfer rate.
Your upload speed : 685048 bps, or 685 kbps.

2003-12-13 14:35:08 EST: 369 / 687
Your download speed : 369269 bps, or 369 kbps.
A 45 KB/sec transfer rate.
Your upload speed : 687521 bps, or 687 kbps

this is a new one:

2004-01-07 23:17:18 EST: 264 / 642
Your download speed : 264890 bps, or 264 kbps.
A 32.3 KB/sec transfer rate.
Your upload speed : 642054 bps, or 642 kbps.

i sent an e-mail to tech support while ago and this was the reply:

"The upload speeds quoted there are not (supposed) to be possible with a
residential account. There's a possibility that your profile is incorrectly
configured on Bell's end. I'd suggest giving us a call at the help desk and we
can check with Bell to see if there's anything that appears wrong on their end,
and if not run through some possibilities with you."

When I called them they told me that they were aware of that issue and it would be fixed by Christmas... Rest of the story is the same with everybodies'.

Do you think is it normal to have a high upload bandwidth like 600 kbps? And do you think is there any configuration problem?

Thanks in advance for any reply]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-9012390 Wed, 07 Jan 2004 23:28:23 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9004192 said by apvm:

---

Will be signing with another long distance co too since don't want anything to do with Golden after this month, I found one which is also 7 cents per minute to N. America and no sign up or monthly fee but would like to know if there are any others? Any suggestions? Thanks.

---

Of course, there are many out there. I've been using yak.ca. Seems like only yesterday the Golden lovers were boasting about their long distance deals...sad.]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-9004192 Wed, 07 Jan 2004 08:40:52 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-9000008 http://www.dslreports.com/forum/Re-Golden-problems-tonight-9000008 Tue, 06 Jan 2004 20:23:40 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8999395
»/speed ··· 73435346
--
"Hardware: the parts of a computer that can be kicked." -Jeff Pesis]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8999395 Tue, 06 Jan 2004 19:29:20 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8998989
2004-01-06 18:50:23 EST: 456 / 324
Your download speed : 456510 bps, or 456 kbps.
A 55.7 KB/sec transfer rate.
Your upload speed : 324859 bps, or 324 kbps.]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8998989 Tue, 06 Jan 2004 18:55:05 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8998372 going downhill for the past 2 days. Today is just getting
slower and slower. Really kind of sad. Zeide

2004-01-06 17:57:29 EST: 518 / 322
Your download speed : 518315 bps, or 518 kbps.
A 63.2 KB/sec transfer rate.
Your upload speed : 322009 bps, or 322 kbps.]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8998372 Tue, 06 Jan 2004 17:59:50 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8984771 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8984771 Mon, 05 Jan 2004 12:20:56 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8980970 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8980970 Sun, 04 Jan 2004 23:05:14 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8978031 said by Oz59:

---

This Just in from Golden:

Due to some issues involving facilities, strikes, and delays
in installations, Bell has finally let us know when an
additional OC-3 is to be installed to address the current
and future speeds.

The date given is January 9th, 2004. This date is still
being worked on in order to be improved and we will update
you as soon as we receive any new information.

Our biggest concern has been in regards to the new speeds
being provided in early 2004 and properly preparing for this
increase.

OZ

---

.
--
"Hardware: the parts of a computer that can be kicked." -Jeff Pesis]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8978031 Sun, 04 Jan 2004 17:48:40 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977990 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977990 Sun, 04 Jan 2004 17:44:52 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977394 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977394 Sun, 04 Jan 2004 16:42:28 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977067 said by The Flash:

---

Well less users = better for me :D

---

Don't worry, I am telling people that I don't like to join golden ;-)]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8977067 Sun, 04 Jan 2004 16:04:02 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975517 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975517 Sun, 04 Jan 2004 13:08:28 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975474 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975474 Sun, 04 Jan 2004 13:04:09 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975310 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8975310 Sun, 04 Jan 2004 12:41:24 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8973936 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8973936 Sun, 04 Jan 2004 09:02:21 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972271
Dude, if you read all my messages, I only post 1 or 2 messages a day MAX, and mostly all of them are to update/wondering about Speede04 status

"As for NOT LETTING YOU LEAVE, did you EVEN READ THE AUP WHEN YOU SIGNED UP? They require 15 days notice as I recall, like pretty much most of the ISPs out there and billing is NON-REFUNDABLE FOR PARTIAL MONTHS."

As I said a few days earlier, I wouldn't been bitching about 10 days notice policy IF they give me the FULL SPEED they promised when I sign up. It's a totally different situation here; they throttle my speed PURPOSELY, by doing so they break our contract already (providing us DSL Speed). ON the UAP, there's no where stated "We reserve the RIGHT to throttle your speed whenever we want"

Maybe they should add this into their UAP
"WARNING, Even though we are FALSELY ADVERTISE as UNLIMITED. However, if you GO OVER 20gb/month then we will SCREW YOU UP with our SPEED THROTTLE TACTIC"

Sadly, we all know GOLDEN IS WATCHING this thread carefully everyday, but they don't got the GUT to admit their WRONG DOING or FIXING IT :( ,instead they are hiding like a chicken (bot bot bot). BTW, I'm really feeling sorry for Golden's Tech supports as they have to constantly LYING (i'm not blaming them, as they only doing their job and just saying what they been told to say). I bet they been busy lately with many complain calls, sigh ...]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972271 Sun, 04 Jan 2004 00:47:31 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972213 said by tetla:

---

Frankly you are NOT on speede04 so you can shove your opinion up your big butt cause I bet you’d be singing different tune if you were. Have a good day!

---

No I'm not on Speede04 and if I were, I'd add my comment to this thread to that effect and then quietly move on to a different ISP. The fact is though, that none of this sleazy name calling is getting anyone anywhere. You're unhappy with the service? Fine, speak your piece, then pack up and go to another ISP. Do you honestly think that calling Golden's staff a bunch of lying cheating whores is gonna get the problem fixed any faster? Grow up. Nobody offers everything to everyone. Either shut up and wait for the problem to be fixed on the 9th or move to another ISP or OFFER A USEFUL SUGGESTION OF YOUR OWN FOR FIXING THE PROBLEM instead of crying like a 12 year old who's unhappy with a referee call in a junior league hockey game.
--
AFTER the pin is pulled, Mr. Grenade is no longer our FRIEND... »www.fuzzyrat.com]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972213 Sun, 04 Jan 2004 00:39:09 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972174 said by GoldenSUX:

---

Yes, some of us called in to cancel. Unfortunately, they WON'T ALLOW US, not till end of Jan. What would you feel if you find out you are being FORCED to a shitty server. Then you tried to cancel right away, but they won't let you. Isn't that a rip off, to pay for DSL but all you get is Dial Up speed, and LIES from GOLDEN. To be honest I don't mind the $35 wasted on dial up speed for Dec/Jan. However, I feel being TREATED DIFFERENTLY, and that's what piss me off the most. No we are NOT BASHING, we just letting the PUBLIC to known about the TRUTH to stay away from them. Wait till one day when they do the samething to you then you'll know how us (speede04 people) feel.

---

One message lets the public know there is a problem. 5 messages a day is just bashing for no good reason.

As for NOT LETTING YOU LEAVE, did you EVEN READ THE AUP WHEN YOU SIGNED UP? They require 15 days notice as I recall, like pretty much most of the ISPs out there and billing is NON-REFUNDABLE FOR PARTIAL MONTHS.

I really don't understand why you are bitching about a contract which you supposedly read and understood before you signed up. Just eat your losses and chalk it up to a life lesson cause I have no doubt you'll be back here within 6 months screaming your heads off about some OTHER ISP who supposedly RIPPED YOU OFF...
--
AFTER the pin is pulled, Mr. Grenade is no longer our FRIEND... »www.fuzzyrat.com]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8972174 Sun, 04 Jan 2004 00:31:33 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971896 said by Happyrat6:

---

So far all the problems here seem to be with people stuck on Speede04. But to hear it told in this thread, Golden has mounted some vast secret conspiracy against high bandwidth users to stick them on a capped router.

If you really think the company's policies are skewed against you, no one is forcing you to stay with them. Just cancel your service and go to another ISP.

Otherwise it seems that some people would prefer to make a federal case out of their delusions and slander the company at every opportunity. I've really gotta wonder why people put in so much effort bashing a service rather than just leaving it and finding something more palatable elsewhere. Then again moving MAY REQUIRE signing a one year contract, or paying setup fees or all that other bullshit that was among the reason why I chose Golden in the first place.

If you don't think you're getting what you are paying for, take your money elsewhere. It's a free country and a capitalist society. Live long and prosper....

---

I’ve been with Golden for almost two years and I recommended them any time conversation about ISP’s would pop up. And yes I am waiting till Jan. 9 BECAUSE of my past experience which was good and speeds used to be great.

Why am I so flabbergasted? Because I called tech support about two weeks ago after having problems since October with speeds slowly dropping and getting disconnected and apparently everything was just fine and dandy and maybe my line was the problem. I requested a ticket for Bell technician they said I would be contacted by someone from Bell within 48 hours. Guess what? That didn’t happen so I hooked up a new router directly to the demarcation point in my house which helped didly squad except I felt like a fool.

Then I come here to see if other users were having problems or if this was really something I was experiencing just in my head. Then I read about speede04 issue with number of users and guess where I am stuck? They are lying and denying there is a problem at their end when you call yet from number of complaints it is obvious that there is a problem at THEIR end.

There is no conspiracy, if I see a shit and it looks and smells like shit then it is SHIT and I have no intention of keeping my mouth shut. I am speaking about MY experience which sucks and NOBODY who is hurt by this is getting compensated for substandard service which has lasted now for several months instead we are being lied to after all the patience and trust we’ve put in Golden over the time, of course I am peeved and angry and LOUD. And yes if speeds don’t improve by the 9th I shell look for a different ISP and then I shell be stuck with Golden till the end of the month since the least they could do is make it easy for those of us that have been stuck with their SLOW service for soooo looooong to leave. Until then I am gone stay LOUD and after I leave I shell stay LOUD so EVERYONE knows how much they suck!

I have no intention of making it easy on them, since I feel I’ve been lied to which I simply hate, unless they improve. Frankly you are NOT on speede04 so you can shove your opinion up your big butt cause I bet you’d be singing different tune if you were. Have a good day!]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971896 Sat, 03 Jan 2004 23:57:21 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971713
Yes, some of us called in to cancel. Unfortunately, they WON'T ALLOW US, not till end of Jan. What would you feel if you find out you are being FORCED to a shitty server. Then you tried to cancel right away, but they won't let you. Isn't that a rip off, to pay for DSL but all you get is Dial Up speed, and LIES from GOLDEN. To be honest I don't mind the $35 wasted on dial up speed for Dec/Jan. However, I feel being TREATED DIFFERENTLY, and that's what piss me off the most. No we are NOT BASHING, we just letting the PUBLIC to known about the TRUTH to stay away from them. Wait till one day when they do the samething to you then you'll know how us (speede04 people) feel.]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971713 Sat, 03 Jan 2004 23:38:23 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971141 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971141 Sat, 03 Jan 2004 22:30:28 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971037
Possiable link?]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8971037 Sat, 03 Jan 2004 22:17:13 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970981 said by GoldenSUX:

---

Totally BS support from Golden. Now i'm starting to think they are avoiding our calls/messages on purpose. Btw, how's the speed on speede01-03 so far this year, someone mind to update ?

---

Here's my speed results atm.

»/speed ··· 73185205

1.3 Mbits at 10 PM on a Saturday night, not too shabby. That's on Speede01.

Frankly I wonder what people expect from Golden. Scuttlebutt here on the board is that the OC3 will be in by Jan 9. Tech support may or may not be saying anything simply because they're not ALLOWED to by company policy. Most companies will refuse to write checks that their asses can't cash and refuse to make promises over the phone that they may be held liable for in the unforseeable future.

So far all the problems here seem to be with people stuck on Speede04. But to hear it told in this thread, Golden has mounted some vast secret conspiracy against high bandwidth users to stick them on a capped router.

If you really think the company's policies are skewed against you, no one is forcing you to stay with them. Just cancel your service and go to another ISP.

Otherwise it seems that some people would prefer to make a federal case out of their delusions and slander the company at every opportunity. I've really gotta wonder why people put in so much effort bashing a service rather than just leaving it and finding something more palatable elsewhere. Then again moving MAY REQUIRE signing a one year contract, or paying setup fees or all that other bullshit that was among the reason why I chose Golden in the first place.

If you don't think you're getting what you are paying for, take your money elsewhere. It's a free country and a capitalist society. Live long and prosper....
--
AFTER the pin is pulled, Mr. Grenade is no longer our FRIEND... »www.fuzzyrat.com]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970981 Sat, 03 Jan 2004 22:12:38 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970130
Their tech support is totally useless now, it's always the same story. This is what always happen to the end every call i attempted.

Tech Support: I'm sorry there nothing I can do, but i'll redirect you to our manager.

Phone rings, no one pick up, leave a message, and voila no one ever called back.

Totally BS support from Golden. Now i'm starting to think they are avoiding our calls/messages on purpose. Btw, how's the speed on speede01-03 so far this year, someone mind to update ?

booooooooooooooo GOLDEN booooooooooooo]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970130 Sat, 03 Jan 2004 20:37:26 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970028
They don't even have the decency to respond in this group or on their web site for a supposedly professional organization they sure are well bellow sub-par.

Get your act together Golden!@#$?]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8970028 Sat, 03 Jan 2004 20:26:42 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8969701 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8969701 Sat, 03 Jan 2004 19:45:29 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8955958
I've downloaded a bit over 20 gigs in the last couple of months (21 and 25 in december)... plus... I'm still on speede02 server as of yesterday..... go figure.. luck of the irish for me? and I'm not even irish hehe
Yes I find Golden really slow during the evenings and I'm remaining patient that it will improve. I've been with them since 1998 and have never had any complaints about them. Hopefully things will get better with the new OC3...]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8955958 Fri, 02 Jan 2004 11:00:08 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952672 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952672 Thu, 01 Jan 2004 22:41:30 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952058 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952058 Thu, 01 Jan 2004 21:39:10 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952016 said by The Flash:

---

I wonder if an OC-3 will even fix it...

---

Who knows, if most users are on 1.5mbps, thats barely enough for 100 users... And they're reselling to 3Web still I think, and who knows who else... I dont even wanna think whats gonna happen when 3meg comes, if they dont get more bandwidth ahead of time.
--
Please Visit PlanetMADtv.
Want to see MADtv on DVD? Sign the Petition!]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8952016 Thu, 01 Jan 2004 21:34:43 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8951861
Data rate Carrier

155.52 Mbps OC3

»www.speedguide.net/read_ ··· p?id=115
--
"Hardware: the parts of a computer that can be kicked." -Jeff Pesis]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8951861 Thu, 01 Jan 2004 21:17:49 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8950003 »/speed ··· 72997485

And this one below is done on nyc.speakeasy.net
»/speed ··· 72997587

I'm on 3meg Sympatico.
--
Please Visit PlanetMADtv.
Want to see MADtv on DVD? Sign the Petition!]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8950003 Thu, 01 Jan 2004 17:56:37 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8949895
»/speed ··· 72995506]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8949895 Thu, 01 Jan 2004 17:40:52 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8948622 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8948622 Thu, 01 Jan 2004 15:05:02 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8943323 --
"Hardware: the parts of a computer that can be kicked." -Jeff Pesis]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8943323 Wed, 31 Dec 2003 21:29:27 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8943165
Class action anyone ?

For those who can't get off their contract with Golden simply call your Credit Card company or credit card and tell them to stop all dealings with them if they will not which is quite rare tell them to suspend your account till furthur notice. ]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8943165 Wed, 31 Dec 2003 21:02:58 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8939812
»/speed ··· 72900014]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8939812 Wed, 31 Dec 2003 14:48:36 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8938576 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8938576 Wed, 31 Dec 2003 12:52:44 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8937631
You do realize that all microsoft servers (including MSN and Hotmail) will never reply to an ICMP ping request because of the way they have configured their firewall, don't you?]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8937631 Wed, 31 Dec 2003 10:59:24 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8936636 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8936636 Wed, 31 Dec 2003 08:43:31 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935777 http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935777 Wed, 31 Dec 2003 03:11:14 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935522
I think it is exactly as I said. He didn't get what he paid for. I think that just complaining about the charges for 1 month - one that he won't even use at that is more than fair considering the situation for the last what, 3 months, 2 months?]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935522 Wed, 31 Dec 2003 01:57:41 EDT http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935315
BTW, happy new year all :)]]> http://www.dslreports.com/forum/Re-Golden-problems-tonight-8935315 Wed, 31 Dec 2003 01:18:58 EDT