http://www.dslreports.com/forum/Re-NAV-Inquiry-9003907 en Fri, 25 Mar 2022 10:47:07 EDT Fri, 25 Mar 2022 10:47:07 EDT http://www.dslreports.com/forum/Re-NAV-Inquiry-9013243 said by Mele20:

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Can you ping the ftp server? I use manual update (never automatic) and began having a problem with Live Update ten hours ago. If I ping the server, I get "timed out" with 100% packet loss. I can connect to the FTP server using cmd so the server is not down.

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I haven't tried pinging the ftp server, but I could try that, however, when I manually try to run Live Update it doesn't time out or anything. I get a pop-up message "LiveUpdate tried to launch but was unsuccessful. Uninstall and re-install Norton Antivirus." It also has a link to this knowledge base document:

»service1.symantec.com/su ··· &src=_mi

As I said nothing I tried has worked. Thanks for the info though. ]]> http://www.dslreports.com/forum/Re-NAV-Inquiry-9013243 Thu, 08 Jan 2004 01:15:40 EDT http://www.dslreports.com/forum/Re-NAV-Inquiry-9008857 I currently use NAV 2003 and recently I began having an issue with the "manual Live Update". The automatic live update seems to work fine, and I can download definitions from Symantec, and that seems to work OK, but manually trying to run Live Update is broke.

Can you ping the ftp server? I use manual update (never automatic) and began having a problem with Live Update ten hours ago. If I ping the server, I get "timed out" with 100% packet loss. I can connect to the FTP server using cmd so the server is not down.
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"Everything can be taken from a man or woman but one thing: the last of the human freedoms - to choose one's attitude in any given set of circumstances, to choose one's destiny." Victor Frankl - Man's Search for Meaning ]]> http://www.dslreports.com/forum/Re-NAV-Inquiry-9008857 Wed, 07 Jan 2004 17:55:46 EDT http://www.dslreports.com/forum/Re-NAV-Inquiry-9005248
The only real problem I have with Symantec/Norton is their Live Update module. It's been a bit of a pain recently. In case you haven't read it, check out the following »Norton Live Update Issue .

Regarding your mother's computer, it was likely delivered with a faulty Scheduled Task entry. Deleting the old entry would have cause NAV to generate a new one that most likely would have worked. I discovered this two years ago when my parents bought a Dell. Dell support didn't know how to fix it, but I was able to solve the problem after checking the task entry. Unfortunately, the problem appears to still occur in new systems.

kpatz mentions how some AV programs can let certain components of a virus get started but then block the complete takeover. I have seen that happen with an older version of another product. It was caused by a setting within the antivirus application itself. I've never experienced anything like that with Norton Antivirus.

I also use Trojan Hunter and religiously update it.]]> http://www.dslreports.com/forum/Re-NAV-Inquiry-9005248 Wed, 07 Jan 2004 11:09:17 EDT http://www.dslreports.com/forum/Re-NAV-Inquiry-9005165 said by redwolfe_98:

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another issue that i will mention is that my mom got a new computer a couple of weeks ago.. i set it up for her.. recently, i checked it out, and found that nav had not been automatically updating.. i ran the updater, and then nav's autoprotect quit running all together.. i have seen many other posts mentioning problems with the nav updates lately, and i know that basically the problems were resolved. but for someone like my mom who does not constantly monitor nav's activities, this was a major lapse in security.. no updates, no warnings.. (she is now using a reliable product instead of nav) has anyone ever actually seen nav do anything right, besides loading the tray icon? :)

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I have been using various versions of NAV for several years. I have never had an infection on any of my home systems, but have been alerted from time to time about viruses in e-mails. I currently use NAV 2003 and recently I began having an issue with the "manual Live Update". The automatic live update seems to work fine, and I can download definitions from Symantec, and that seems to work OK, but manually trying to run Live Update is broke. Uninstalling and reinstalling twice, even cleaning the registry hasn’t worked. I think it is a problem with one of NAV’s updates. For now, I am staying away from NAV 2004 because I'd heard there were numerous issues. I work on my friends systems, and one of these friends was infected with several viruses. He has NAV 2002, and I found that his definitions were not updated, but I think that is because he has a dialup connection and often wasn't connected to the internet long enough. Then once he became infected, it wouldn't update. I stopped the viruses from starting up, and then updated his definitions manually. After that, it found all the viruses and removed them just fine. Though overall I have found NAV to be solid, I am considering one of the other Anti-virus products for the future. We use McAfee at work, and that seems to do a good job.

As a side note, I have F-Secure running on my server, but when using the highest level of protection it uses huge amounts of resources and bogs down the machine. Thus I am forced to use the basic protection setting.]]> http://www.dslreports.com/forum/Re-NAV-Inquiry-9005165 Wed, 07 Jan 2004 11:00:45 EDT http://www.dslreports.com/forum/Re-NAV-Inquiry-9004065
This approach works great as a preventative measure. For example, you receive a worm in email, or download a trojan from a Web site, NAV detects it and prevents it from loading and infecting your system. However, if the malware "takes hold" before it is detected, then it can alter other objects in the system, such as registry entries and files. Anti-virus programs don't reverse those types of changes in most cases. They simply remove or block access to the infected executable. So additional steps may be needed for a complete disinfection, especially from worms and trojans that insert hooks into the registry or other programs.

Anti-trojan programs do commonly reverse registry changes made by trojans that it recognizes. Also, many AV vendors provide dedicated downloadable removal tools for common worms. These tools are designed to undo the changes made by the malware, allowing a more complete disinfection than an AV can do by itself.]]> http://www.dslreports.com/forum/Re-NAV-Inquiry-9004065 Wed, 07 Jan 2004 08:14:35 EDT http://www.dslreports.com/forum/NAV-Inquiry-9003907 http://www.dslreports.com/forum/NAV-Inquiry-9003907 Wed, 07 Jan 2004 07:33:25 EDT