Microsoft → Re: [WIN8] What is Microsoft Zune video and why am I getting event viewer error

Well, I have good news on my end in regards to this. The last few days I have spent re-installing the OS, and testing some commands in regards to this. I am happy to report that I found a process that removes everything from the C:\Program Files\WindowsApps folder, except for one directory called Deleted (which, btw is empty).

Also, when I launch powershell, and execute the "Get-AppxPackage -AllUsers" I only get 8 applications back. These are the ones that you cannot remove, and have a source other then C:\Program Files\WindowsApps.

Windows PowerShell
Copyright (C) 2013 Microsoft Corporation. All rights reserved.
 
PS C:\Windows\system32> Get-AppxPackage -AllUsers
 
Name                   : CheckPoint.VPN
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 1.0.0.1
PackageFullName        : CheckPoint.VPN_1.0.0.1_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\vpnplugins\checkpoint
IsFramework            : False
PackageFamilyName      : CheckPoint.VPN_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : f5.vpn.client
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 1.0.0.11
PackageFullName        : f5.vpn.client_1.0.0.11_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\vpnplugins\f5
IsFramework            : False
PackageFamilyName      : f5.vpn.client_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : FileManager
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 6.3.9600.16384
PackageFullName        : FileManager_6.3.9600.16384_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\FileManager
IsFramework            : False
PackageFamilyName      : FileManager_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : JuniperNetworks.JunosPulseVpn
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 1.0.0.206
PackageFullName        : JuniperNetworks.JunosPulseVpn_1.0.0.206_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\vpnplugins\juniper
IsFramework            : False
PackageFamilyName      : JuniperNetworks.JunosPulseVpn_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : Microsoft.MoCamera
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 6.3.9600.16384
PackageFullName        : Microsoft.MoCamera_6.3.9600.16384_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\Camera
IsFramework            : False
PackageFamilyName      : Microsoft.MoCamera_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : SonicWALL.MobileConnect
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 1.0.0.8
PackageFullName        : SonicWALL.MobileConnect_1.0.0.8_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\vpnplugins\sonicwall
IsFramework            : False
PackageFamilyName      : SonicWALL.MobileConnect_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : windows.immersivecontrolpanel
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 6.2.0.0
PackageFullName        : windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\ImmersiveControlPanel
IsFramework            : False
PackageFamilyName      : windows.immersivecontrolpanel_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
Name                   : winstore
Publisher              : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture           : Neutral
ResourceId             : neutral
Version                : 1.0.0.0
PackageFullName        : winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
InstallLocation        : C:\Windows\WinStore
IsFramework            : False
PackageFamilyName      : winstore_cw5n1h2txyewy
PublisherId            : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-3712613860-3856576307-2993473897-1001 [Brian A. Plencner]: Installed,
                         S-1-5-21-3712613860-3856576307-2993473897-500 [Administrator]: Installed}
IsResourcePackage      : False
IsBundle               : False
IsDevelopmentMode      : False
 
PS C:\Windows\system32>
 

I found a new command that was able to remove all of the packages that had the PackageUserInformation equal to this value: "{S-1-15-18 [Unknown user]: Staged}

That command is run from an elevated command prompt (ie right-click on the shortcut for your command prompt, and select "run as administrator")

psexec -s powershell -c "get-appxpackage | remove-appxpackage"
 

By the way, what is psexec? Here is what Microsoft has to say about it.

quote:

---

PsExec is part of a growing kit of Sysinternals command-line tools that aid in the adminstration of local and remote systems named PsTools.

---

You can download PStools.zip, which contains the psexec.exe, from this link

http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx

So, my first step here would be to download pstools.zip, and extract out the psexec.exe file. Then, from whatever directory you put it in, run that command from there (again, using an elevated command prompt).

When that is done, launch Windows Powershell by right-clicking on the shortcut and selecting "Run as administrator". Then, run this command

Get-AppxPackage -AllUsers
 

Once that is done, take the full output and post it to this message the same way that I did (using code tags). The powershell window is just like the command prompt window, where you can click on the little icon in the top corner, and get a menu where you can click on "edit" and then "select all" to highlight all of the text

Awesome what you have researched and done!

I have PSTools....I have all the Sysinternals tools but the version is probably old so I should get the latest. (On my XP Pro computer PSTools caused my antivirus to alert (Avira). Don't have to worry about that now as I use Windows Defender.

I'm still wondering about if anything will work since I have UAC disabled. Logically, it should work from my Admin account whether or not UAC is enabled or disabled but since the apps cannot run if UAC is disabled the two are closely tied to each other so it may not work unless I temporarily enable UAC.

I'm tired now and thus this is a bad time to try this. I should have time tomorrow to do it. I noticed in Event Viewer last night that I had all the errors again about licensing and Zune so I would love to get these gone!

What is your secret to using a shortcut to the command window? I have always had to use Start/Run/CMD. That's the only way I know to get the window to stay on the screen rather than a quick flash and it is gone. If I then type the command in I get the usual error.

Most times I also do the Start/Run/CMD way too.

As far as "my secret" to using a shortcut, I don't have one. I just use the one that came with the OS!

I forget where it lives by default in Windows 8, but I do know that somewhere in this path and its sub-folders it does exist

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

I don't know if this will work, but I can see if I can attach mine to this message....

Command Prompt.lnk
419 bytes
(Command Prompt.lnk.zip)

The above is what I do not understand how to do.

Ok, little DOS tutorial!

CD stands for "Change Directory". When you did a CD\, it took you from your uses directory to the root of the C Drive. It is a quick way back up the directory tree.

So, once there, if you want to go into your Windows\System32 folder, you would type

CD Windows\System32

I'm guessing that you have psexe.exe in C:\Windows\System32?

Also, paste is funny with the dos box...if you try to paste multiple lines, it does not work. Which is why you may have gotten the error you did, if your paste looked like this

CD C:\
Windows\system32

But if it was all on one line, like this

CD C:\Windows\System32

that should work

--Brian