CenturyLink's Network Is Choking In Texas, Users Paying For 10 Mbps Get 500 Kbps Wednesday Jan 26 2011 11:58 EDT A peek into our CenturyLink forum indicates that more than just a few customers have seen a serious degradation of their DSL speeds over the last few months or so. In CenturyLink markets all over Texas, dozens of customers on speed tiers "up to 10 Mbps" are reporting that they're lucky to see speeds any faster than 500 kbps. In Missouri and Wisconsin, users are reporting several months of extreme latency and congestion due to oversubscribed networks. An NBC affiliate found the issues have been ongoing for months in Texas, with a fix "weeks away." The story quotes a CenturyLink employee that all but confirms the network is horribly overloaded but they're working on it: quote: ...a CenturyLink customer service representative on an official company Twitter account told him the system was "overutilized, oversold, however you want to put it." "Wish there was more i [sic] could do," Rutherford was told by the customer service employee. "This impacts so many people who have no alternatives for Internet service and CenturyLink," Rutherford told NBCDFW. Company spokesperson Steve Hanik said Monday customers should start seeing an improvement by mid-February. "CenturyLink apologizes for the inconvenience and wants its customers to know it is in the midst of upgrading its network in Texas," Hanik said.
CenturyLink, forged after a merger between CenturyTel and Embarq, is now in the process of merging with Qwest Communications to become the nation's third largest phone company. |
borka join:2003-04-01 Ponte Vedra, FL
2 recommendations |
borka
Member
2011-Jan-26 11:59 am
so the line is shared among your neighbors after all.This is a perfect example of marketing fluff that dsl is not shared with your neighbors.
yes, the 1 mile run from you to the CO is yours, but then everything is shared.
so like in this case if the CO has a slow line to the main network you are toast. | |
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