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Time Warner Cable Lost Just 7,000 TV Customers Last Quarter

Time Warner Cable joined Comcast in slowing the rate of cord cutting last quarter. As we noted yesterday, Comcast lost 48,000 cable TV customers last quarter, compared to losing 81,000 during the same quarter last year. Time Warner Cable's earnings reflect a similar phenomenon, the company reporting (pdf) that it lost just 7,000 subscribers last quarter, compared to the 45,000 lost the quarter before, and the 180,000 lost during the third quarter last year.

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It's a notable improvement for a company that most Wall Street analysts expected to lose at least 100,000 TV customers last quarter, and it's the best performance since 2006, notes the company.

It's sure to spark renewed claims by the cable industry that cord cutting is either non-existent or over-hyped, though the industry probably shouldn't pop the bubbly just yet.

While some cable operators have lost fewer customers last quarter, telcos and satellite pay TV operators (traditionally the strong performers) have been getting worse when it comes to TV subscriber rolls. AT&T lost 92,000 U-Verse customers last quarter, while Verizon added just 42,000.

Still, these losses and flat growth show cord cutting could probably easily be dealt with were the pay TV sector to finally concede and start seriously competing on price.

Fortunately for cable companies, broadband subscriber rolls continue to see strong growth, Time Warner Cable adding 232,000 new users on the second quarter.

"Our ongoing transformation is a testament to the strength of our operating plan and the commitment of our entire team – all 55,000 employees – who work tirelessly every day to make Time Warner Cable an even better company," stated Time Warner Cable CEO Rob Marcus.

Granted it's a company that won't technically exist by early next year, when Charter is expected to complete its $79 billion acquisition of Time Warner Cable.

Most recommended from 20 comments


xrobertcmx
Premium Member
join:2001-06-18
Fayetteville, NC

xrobertcmx

Premium Member

1 More Saturday

Tired of paying for sub par quality and service. We are killing it Saturday.

Packeteers
Premium Member
join:2005-06-18
Forest Hills, NY
kudos:1
·Time Warner Cable

Packeteers

Premium Member

retention specialists FTW

potential cord cutters get attractive offers from ISP/CableTV providers to lower their subscription costs or fatten their sub with more channels and services.

so while the number of new cord cutters may be decreasing - so are CableTV/ISP profits by having to give away services they formally got to charge extra.

NYC8080
@google.com

NYC8080

Anon

I already cut the cord

Twc TV service is one of the worst in the industry. I was done paying a lot of money for compressed HD channels and buggy DVR.

buzz_4_20
join:2003-09-20
Limestone, ME

buzz_4_20

Member

Good Luck for Them

They would have to drop my bill lower than the internet only price and then some, to cover all the extra fees that video comes with.

Internet only + own modem is the only way to go IMHO.

fiosultimate
join:2014-06-09
San Antonio, TX

fiosultimate

Member

Perspective

One mans hard to live without sports channels are the next mans junk shows that holds no appeal,divide and separate,way to go cable u got the formula just right

soonermagixx
@2605:6000:8d81:4.x

soonermagixx

Anon

time warner cable

I am very happy with my service!!
286 mg download and 23 mg upload
»www.speedtest.net/my-res ··· 87693828

How about ..